Cvm and Digital Specialist

3 giorni fa

Roma, Italia Telepass A tempo pieno

Company: TELEPASS
- Location: Roma, IT

**CVM and Digital Specialist**:
**Customer Value Management Specialist**

**_ Consumer/Customer Value Management_**

This position is about to manage Telepass CB

You will be involved in every aspect of customer base management in order to increase value and prevent customer churn through monthly outbound campaigns and inbound customer base management. To achieve your objective you will have to interact with all Telepass departments involved in customer base management including Sales&Marketing, DAM, IT, Finance & Legal.

You will play an active role in innovating and executing campaigns and new experiences to delight customers and prevent churn though all Customer Journey.

You will be involved for budget planning and forecasting. You will partecipate in target setting and ongoing monitoring.

**Key accountabilities**
- Design and implement Outbound campaigns and Inbound customer base management to increase ARPA and prevent churn
- Design and negotiate Business Cases to support CB management/campaigns or processes that need to be launched, renewed or replaced
- Assess and analyse progress against churn forecasts
- Identifying root causes for negative gaps vs forecast and implement quick and effective mitigating actions
- Actively develop and execute best customer base life cycle experience to improve/innovate/simplify customer journey and delight them excelling on NPS

**Core competencies**
- Preferably a degree in economics or engineering
- 2+ years of experience
- Highly analytical and hands-on attitude
- Strategic thinking to innovate CB management on behalf of our customers
- Willingness to learn and teamwork
- Strong confidence with budget and planning analysis, able to design and defend a Business Case within a complex stakeholders audience
- Strong communications skills, comfortable interfacing with different audiences of varied levels of seniority7

Based in **Rome (Ibrid)

  • Head of CVM Strategy

    1 giorno fa

    Roma, Italia Snaitech A tempo pieno

    Head of CVM Strategy & Business Insights Join to apply for the Head of CVM Strategy & Business Insights role at Snaitech . Siamo Snaitech , uno dei principali operatori di gioco legale in Italia. Abbiamo sedi in Italia e all’estero. Nel nostro Gruppo rientrano diverse realtà, tra cui Epiqa , società multimediale, Snai Rete Italia e Giobet , focalizzate...

  • Head of cvm strategy

    2 settimane fa

    Roma, Italia Snaitech A tempo pieno

    Head of CVM Strategy & Business Insights Join to apply for the Head of CVM Strategy & Business Insights role at Snaitech. Siamo Snaitech, uno dei principali operatori di gioco legale in Italia. Abbiamo sedi in Italia e all’estero. Nel nostro Gruppo rientrano diverse realtà, tra cui Epiqa, società multimediale, Snai Rete Italia e Giobet, focalizzate sulla...

  • Head of CVM Strategy

    7 giorni fa

    Roma, Italia Altro A tempo pieno

    Head of CVM Strategy & Business Insights Join to apply for the Head of CVM Strategy & Business Insights role at Snaitech . Siamo Snaitech , uno dei principali operatori di gioco legale in Italia. Abbiamo sedi in Italia e all'estero. Nel nostro Gruppo rientrano diverse realtà, tra cui Epiqa , società multimediale, Snai Rete Italia e Giobet , focalizzate...

  • Head of CVM Strategy

    2 giorni fa

    roma, Italia Altro A tempo pieno

    Head of CVM Strategy & Business Insights Join to apply for the Head of CVM Strategy & Business Insights role at Snaitech .Siamo Snaitech , uno dei principali operatori di gioco legale in Italia. Abbiamo sedi in Italia e all’estero. Nel nostro Gruppo rientrano diverse realtà, tra cui Epiqa , società multimediale, Snai Rete Italia e Giobet , focalizzate...

  • Head of CVM Strategy

    1 giorno fa

    Roma, Italia Snaitech A tempo pieno

    Head of CVM Strategy & Business Insights Join to apply for the Head of CVM Strategy & Business Insights role at Snaitech . Siamo Snaitech , uno dei principali operatori di gioco legale in Italia. Abbiamo sedi in Italia e all’estero. Nel nostro Gruppo rientrano diverse realtà, tra cui Epiqa , società multimediale, Snai Rete Italia e Giobet , focalizzate...

  • Head of CVM Strategy

    2 giorni fa

    roma, Italia Altro A tempo pieno

    Head of CVM Strategy & Business Insights Join to apply for the Head of CVM Strategy & Business Insights role at Snaitech .Siamo Snaitech , uno dei principali operatori di gioco legale in Italia. Abbiamo sedi in Italia e all’estero. Nel nostro Gruppo rientrano diverse realtà, tra cui Epiqa , società multimediale, Snai Rete Italia e Giobet , focalizzate...

  • CVM Active Players Associate Manager

    2 giorni fa

    Giuliano di Roma, Italia Snaitech A tempo pieno

    OverviewWe are hiring! Siamo Snaitech, uno dei principali operatori di gioco legale in Italia. Abbiamo sedi in Italia e all’estero. Nel nostro Gruppo rientrano diverse realtà, tra cui Epiqa, Snai Rete Italia e Giobet, focalizzate sulla raccolta del gioco pubblico e legale in Italia.Location: Rome, Milan, Porcari (LU).Flutter, the world’s largest online...

  • E-commerce and Digital Marketing Specialist

    2 settimane fa

    Roma, Italia Imago Artis Travel A tempo pieno

    At Imago Artis Travel , we are a luxury travel company that doesn’t just plan trips – we craft stories, design unique experiences, and create moments that are beautiful, memorable, and truly one-of-a-kind. Every project is a work of art, and we are looking for someone who shares our passion for storytelling, aesthetics, and high-end travel. ...

  • Digital Media Specialist

    1 settimana fa

    Roma, Italia Oliver James Associates A tempo pieno

    **DIGITAL MEDIA SPECIALIST** - Plan and oversee main aspects of Digital marketing spending including Social ads, Google ads, Retargeting and prospecting digital campaigns; - Coordinate the work of various digital marketing agencies and overseeing the digital marketing budget; - Coordinate the creation of creative assets and copy for promotional activities...

  • Digital Advertising Specialist

    2 settimane fa

    Roma, Italia LIONARD Luxury Real Estate S.p.A. A tempo pieno

    Employee - We are looking for a Digital Advertising Specialist to join our team in Milan or Florence. The selected candidate will be responsible for managing and developing all online advertising campaigns in both Italian and English, with the goal of generating qualified leads and reinforcing the exclusive image of our brand. Do you want to find out what...