Receptionist/workplace Ambassador

JLL supports the Whole You, personally and professionally.
**Position Overview**: Deliver exceptional front-of-house and reception services, ensuring all client interactions reflect the highest standards of professionalism and customer care.
**Core Responsibilities**:
Client Service & Reception Management
Handle all reception duties with dedication, professionalism, and courtesy. Manage and respond to client and visitor requirements promptly to maintain exceptional service standards that support JLL's client relationships.
Visitor & Access Management
Welcome visitors warmly, manage arrival announcements, and oversee visitor access card distribution and sign-in procedures. Ensure all security protocols are followed while creating a positive first impression.
Communication Support
Administrative Operations Process
Facilities Coordination
Book transportation services in accordance with client policies and procedures. Reserve meeting rooms as requested. Manage office supply receipt, registration, storage, and warehouse operations.
Technology & Process Management
Utilize ticketing systems to manage and track client requests effectively. Support event coordination as needed. Ensure all activities comply with Health and Safety policies and procedures.
Flexibility & Additional Support
In exceptional circumstances, provide assistance with other duties as required to support client operations beyond standard reception responsibilities.
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- **Panoramica della Posizione**: Fornire servizi di accoglienza e reception di eccellenza, garantendo che tutte le interazioni con la clientela riflettano i più alti standard di professionalità e cura del cliente.
**Responsabilità Principali**:
Servizio Clienti e Gestione Reception
Gestire tutte le funzioni di reception con dedizione, professionalità e cortesia. Gestire e rispondere prontamente alle richieste di clienti e visitatori per mantenere standard di servizio eccezionali che supportino le relazioni clientelari di JLL.
Gestione Visitatori e Accessi
Accogliere i visitatori con cordialità, gestire gli annunci di arrivo e supervisionare la distribuzione delle tessere di accesso e le procedure di registrazione. Garantire il rispetto di tutti i protocolli di sicurezza creando una prima impressione positiva.
Supporto Comunicazioni
Operazioni Amministrative
Coordinamento Strutture
Prenotare servizi di trasporto in conformità con le politiche e procedure clientelari. Riservare sale riunioni su richiesta. Gestire la ricezione, registrazione, stoccaggio e operazioni di magazzino delle forniture d'ufficio.
Gestione Tecnologia e Processi
Utilizzare sistemi di ticketing per gestire e tracciare efficacemente le richieste clientelari. Supportare il coordinamento eventi secondo necessità. Garantire che tutte le attività rispettino le politiche di Salute e Sicurezza.
Flessibilità e Supporto Aggiuntivo
In circostanze eccezionali, fornire assistenza con altri compiti richiesti per supportare le operazioni clientelari oltre le responsabilità standard di reception.
Part time - 20 ore
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.