Underwriting & Sales Support, Italy

Underwriting & Sales Support
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Sales Support to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.
Make your mark in Underwriting
AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague - empowering our people to grow as insurance professionals and add more value to our customers and AIG.
How you will create an impact
The primary responsibilities of the position include all sales servicing aspects, including:

- customer care: interacting with agents and sub-agents as concerns the functionalities of Aig Advisors’ platform, including serve as support to Sales Manager in the tutorial/training activity of the subagents
- sales support: serve as a first point of contact for the resolution of procedural conflict or process clarification, and monitor and enhance intermediaries' productivity
- underwriting support: acting as facilitator in supporting the intermediaries as well as the underwriters in solving underwriting issues (i.e. handling submissions which fall outside the platform’s automation)
- reporting Help in administrative tasks such as but not limited to production reports and ad hoc reports
- The position includes to act as back up of activities performed by the OPERATION & SALES support staff when required.

What you’ll need to succeed
- At least 2/3 years of work experience in Insurance industry preferred in an Agency or broker company
- Excellent Computer Skill (Excel & Word & PPT)
- Strong administrative and communication skills
- Client oriented attitude
- Good level of English and fluent in Italian

Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of belonging
We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
**Functional Area**:
SM - Sales & Marketing
**Estimated Travel Percentage (%)**: No Travel
**Relocation Provided**: No
AIG ADVISORS S.r.l.