Internship - Customer Support Specialist

3 giorni fa

Sesto San Giovanni, Italia ABB A tempo pieno

**Internship - Customer Support Specialist**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
We are looking for an intern to join our Robotics & Discrete Automation business. You will be responsible to provide technical, order and payment-related assistance/support to the internal and external customers. You will coordinate with relevant stakeholders to obtain complete case ownership and to improve customer satisfaction.

**This position reports to**:
Sales Support Manager - Customer Support

**Your responsibilities**:

- Verification of Orders received from our customers, control of order confirmations received from factories and communication with them regarding possible requests.
- Master data management of our customers through our internal portal.
- Activation of new customer accounts via our MyABB portal.
- Monitoring the status of orders, verification of deliveries and follow up of delays.
- Ensuring that inquiries are resolved and providing assistance in any necessary escalation.
- Ensuring a positive customer experience.
- Observing the overall process and trends across inquiries and identifying improvement areas.

**Your background**:

- Preferably a Diploma in administrative field or a degree in Economy.
- Interest in principles and practices in customer service would be considered a plus.
- Knowledge of MS-Office tools.
- Knowledge of SAP would be considered a plus.
- A good knowledge of English and Italian.
- An agile and proactive approach, with ability to work in a team.
- A collaborative, solution-focused approach, and good written and spoken communication skills.

**More about us**:

  • Customer Support Specialist

    3 giorni fa

    Sesto San Giovanni, Italia ABB A tempo pieno

    **Customer Support Specialist - Spare Parts Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and...

  • It Support Specialist – Internship Program

    1 settimana fa

    Sesto San Giovanni, Italia Hilti Group A tempo pieno

    Tech-savvy and people-oriented?Join our IT Service Desk team!Are you ready to embark on a journey of growth with our Hilti Internship Program?We are looking for a curious, proactive person eager to challenge themselves in an international and dynamic environment.Joining Hilti as an intern means experiencing much more than a simple internship: it's a...

  • Customer Support Specialist

    2 settimane fa

    Sesto San Giovanni, Italia ABB A tempo pieno

    **Customer Support Specialist - Temporary**:** Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....

  • Pricing Specialist – Internship Program

    2 giorni fa

    Sesto San Giovanni, Italia Hilti Group A tempo pieno

    An Internship Program that never stands still: growth, challenges, and real impact.Are you ready to embark on a journey of growth with our Hilti Internship Program?We are looking for a curious, proactive person eager to challenge themselves in an international and dynamic environment.Joining Hilti as an intern means experiencing much more than a simple...

  • It Support Specialist

    7 giorni fa

    Sesto San Giovanni, Italia Buscojobs IT C2 A tempo pieno

    Tech-savvy and people-oriented? Join our IT Service Desk team!Are you ready to embark on a journey of growth with our Hilti Internship Program?We are looking for a curious, proactive person eager to challenge themselves in an international and dynamic environment. Joining Hilti as an intern means experiencing much more than a simple internship: it's a...

  • Customer Support Specialist

    2 settimane fa

    Sesto San Giovanni, Italia ABB A tempo pieno

    **Customer Support Specialist - Temporary**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....

  • IT Support Specialist – Internship Program

    1 settimana fa

    Sesto San Giovanni, Lombardia, Italia Hilti Group A tempo pieno

    TECH-SAVVY AND PEOPLE-ORIENTED? JOIN OUR IT SERVICE DESK TEAMAre you ready to embark on a journey of growth with our Hilti Internship Program? We are looking for a curious, proactive person eager to challenge themselves in an international and dynamic environment. Joining Hilti as an intern means experiencing much more than a simple internship: it's a...

  • IT Support Specialist – Internship Program

    1 settimana fa

    Sesto San Giovanni, Lombardia, Italia Hilti Italia A tempo pieno

    Tech-savvy and people-oriented? Join our IT Service Desk teamAre you ready to embark on a journey of growth with our Hilti Internship Program?We are looking for a curious, proactive person eager to challenge themselves in an international and dynamic environment. Joining Hilti as an intern means experiencing much more than a simple internship: it's a...

  • Project Specialist Internship

    1 settimana fa

    Sesto San Giovanni, Italia ABB A tempo pieno

    **Project Specialist Internship**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...

  • Junior Payroll Specialist

    2 settimane fa

    Sesto San Giovanni, Italia Sirti SpA A tempo pieno

    Sirti è un’azienda che, da quasi un secolo, contribuisce allo sviluppo tecnologico del nostro paese grazie alla presenza di circa 4000 persone, sia in Italia che all’estero. Siamo specializzati nella progettazione, realizzazione e manutenzione di grandi infrastrutture di reti di telecomunicazione e lo facciamo in modo sostenibile e intelligente, nel...