Service Agreement Manager

2 settimane fa

Bologna, Italia Siemens A tempo pieno

**Create a better tomorrow with us.**

We are looking for a **Service Agreement Manager**, committed to Regional Service Solution, to be hired with a permanent contract based in Florence within the **Smart Infrastructure **area.

Siemens is a focused technology company, pioneering intelligent solutions that transform the everyday in manufacturing, grids, buildings, and transportation. Our technology addresses real problems that affect the future of humanity.

You love to create an impact? From Day 1 you are empowered to make a difference for a better tomorrow with your full potential and creativity.

**Your Challenge**
As **Service Agreement Manager** your mission will be the execution of Service Agreement and Small Projects, being be the main interface with the Customer

Some of the main activities will be:

- Meet the customer's contractual requirements and ensure effective and comprehensive communication with all stakeholders using interpersonal skills;
- Definition of resource plan (short, medium and long term) in collaboration with the customer, the Customer Service Manager, the Technical Coordinator ensuring the appropriate resources (quantity and competence) to maintain a balance in workloads;
- Prepare the requested reporting on project outcomes; coordinate the document flow to and from the customer and ECM;
- Perform and lead the Project risks analysis.
- Guarantee the performance of all the activities necessary for respect all safety rules
- Shares and run the technical solutions to be adopted with the sales department, technicians and customer.
- Manage with the customer any project aspect related IT Environment

**To be a perfect fit for this role, you would already have**:

- Confirmed experience in Project Manager/Service Agreement Manager in electrical and/or mechanical installation
- Knowledge of Automation Systems and of the technical aspects focused to the Building Automation, Fire Safety, Access Control, TVCC and Intrusion, IT principles regarding networking
- Education background in Electrical or Mechanical Engineering;
- Knowledge of Health and Safety legislation and Safety Management systems;
- Excellent analytical, Time management, problem solving, negotiation and communication skills;
- Available to travel for short business trip;
- Passion to never-stop growing
- Respect and appreciation of each person’s uniqueness, willingness to co create and share knowledge
- Proficiency in English and Italian
- Eligibility to work in Italy

**What we offer**
- Flexibility: trustful environment with an inclusive and flexible way of working driven by results,; hybrid and remote working enabled by innovative tools and devices, personal computer and smartphone; wi-fi connection reimbursement.
- Welfare: flexible welfare programs and health insurance extendable to your family; professional and extraprofessional accident insurance; free on-site lunch options.
- Never stop growing: plenty opportunities for continuous and individual learning journeys
- An inclusive team culture where you can be yourself

**Join us and be yourself. Inclusion is our ambition**

Address to us your desired working conditions/ environment. Typically, this kind of position is full-time, however please feel free to ask for a more flexible arrangement if that suits better to you.

Our recruiting team is looking forward to getting to know you

MakeYourImpact #LI-Hybrid

**Organization**: Smart Infrastructure

**Company**: Siemens S.p.A.

**Experience Level**: Early Professional

**Full / Part time**: Full-time

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