Field Service Account Executive

Job Category

Sales

Job Details

**About Salesforce**

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you’ve come to the right place.

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good
- you’ve come to the right place.

**Department Description**:
**Role Description**:
**Your Impact**:
You will work closely with current customers and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals. You will consult with customers on the Salesforce Service Cloud to evangelise solutions that will help them reach their business goals and blaze new trails within their organisations. You will contribute to our business growth in a fast paced, collaborative and fun atmosphere, as a valued member of our community.

**What You’ll Do**:

- Own the full sales cycle—prospecting, strategy, and closing high-value deals with top Italy companies related to Field Service Solution
- Act as a trusted advisor, guiding customers through complex field service operations transformations.
- Engage C-level executives in meaningful conversations about modernizing field service management and workforce with automation and AI.
- Collaborate with cross-functional teams to showcase the power of Field Service Cloud and the wider Salesforce ecosystem.
- Exceed sales targets while building lasting relationships that drive customer success.

**What We’re Looking For**:

- Sales Expertise - Proven track record selling field service management platforms, mobile workforce solutions, asset & work order management tools, or similar
- Deep understanding of Field Service capabilities, preferably Salesforce solution, including work order management, scheduling and optimization, dispatcher console, asset & inventory tracking, and mobile technician enablement.
- Understanding of real-time scheduling engines and AI-powered optimization tools is important. Experience configuring service territories, resource availability, and travel time constraints is also necessary.
- Experience integrating field service operations with back-office systems, ERPs, or customer service platforms to ensure seamless service execution—from case creation to work order closure
- Consultative Selling: Identify customer challenges and opportunities related to field service management.
- Enterprise Sales Experience - Skilled in managing complex deals with multiple stakeholders.
- Ability to manage complex negotiations, identify customer needs, and position solutions in a consultative manner.
- Strategic Thinking - Ability to drive high-impact discussions on field service, management and workforce solutions.
- Excellent Communication - Strong storytelling, negotiation, and closing skills.
- Industry Knowledge - Understanding of subscription models, B2B sales cycles, and field service management trends.
- Experience with Salesforce Ecosystem solutions will be considered as a plus

**What's in it for you?**

**World - Class Training & Development**in the areas of professional growth and product knowledge.

**Great benefits**:Health Insurance and Pension contributions, Employee Stock Purchase Program, a monthly wellbeing subsidy of €100, annual education budget of €5,000 to spend on your career development, additional 7 days paid time off for charitable causes (1-1-1 model), parental leave, childcare support, (fertility and adoption program, etc), and much more

**About Salesforce**
Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.
- LY-I

Accommodations

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce,