Customer Service Representative

24 ore fa

Provincia di Savona Liguria, Italia Binance A tempo pieno

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 230 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

Binance is a client-facing business, and Customer Service is extremely important for us.

We hope to create a platform where our users are well supported with excellent quality, fast response time, and accurate information.

Support is conducted via the ticketing system and a live chat and will include but not limited to customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform.

**Responsibilities**:

- Support other business units with customer liaison, accurately document customer requests and advice, and provide feedback in the form of documentation.
- Handle customer complaints, special cases or ad hoc tasks.

**Requirements**:

- Bachelor degree or above.
- Minimum 1 year experience in customer service, preferably in finance or E-commerce industry.
- High level of honesty and integrity. Proactive and meticulous.
- A sense of responsibility and team work spirit.
- Ability to work under pressure, strong communication skills and exceed beyond expectation.
- Passionate for the customer service industry and can work under different work shifts, including night shifts.
- Positive about the crypto industry.
- Personal or professional experience with cryptocurrency.
- ** Proficient in English language.**

**Why Binance**
- Shape the future with the world’s leading blockchain ecosystem
- Collaborate with world-class talent in a user-centric global organization with a flat structure
- Tackle unique, fast-paced projects with autonomy in an innovative environment
- Thrive in a results-driven workplace with opportunities for career growth and continuous learning
- Competitive salary and company benefits
- Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.

  • Customer Service Representative

    5 giorni fa

    Provincia di Savona, Liguria, Italia Binance A tempo pieno

    Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 230 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance...

  • Customer Service Representative Support

    4 settimane fa

    Badia Polesine (Provincia di Rovigo), Italia Randstad Italy A tempo pieno

    Randstad Italia, filiale di Rovigo, ricerca per azienda cliente operante nel settore chimico: Customer Service Representative SupportLa risorsa viene inserita nel Team Customer Service riportando ad un Coordinatore e svolgendo attività di back/front office per la gestione dei clienti e degli ordini di vendita.Retribuzione annua: 22000€ -...

  • Customer Service Representative Support

    3 settimane fa

    Badia Polesine (Provincia di Rovigo), Italia Randstad Italy A tempo pieno

    Randstad Italia, filiale di Rovigo, ricerca per azienda cliente operante nel settore chimico: Customer Service Representative Support La risorsa viene inserita nel Team Customer Service riportando ad un Coordinatore e svolgendo attività di back/front office per la gestione dei clienti e degli ordini di vendita. Retribuzione annua: 22000€ - 28000€...

  • Customer Service Representative Support

    2 settimane fa

    Badia Polesine (Provincia di Rovigo), Italia Randstad Italy A tempo pieno

    Randstad Italia, filiale di Rovigo, ricerca per azienda cliente operante nel settore chimico: Customer Service Representative Support La risorsa viene inserita nel Team Customer Service riportando ad un Coordinatore e svolgendo attività di back/front office per la gestione dei clienti e degli ordini di vendita. Retribuzione annua: 22000€ - 28000€...

  • Customer Service Representative Support

    4 settimane fa

    Badia Polesine (Provincia di Rovigo), Italia Randstad Italy A tempo pieno

    Randstad Italia, filiale di Rovigo, ricerca per azienda cliente operante nel settore chimico: Customer Service Representative Support La risorsa viene inserita nel Team Customer Service riportando ad un Coordinatore e svolgendo attività di back/front office per la gestione dei clienti e degli ordini di vendita. Retribuzione annua: 22000€ - 28000€...

  • Customer Service Representative

    2 settimane fa

    Provincia di Bergamo, Lombardia, Italia Binance A tempo pieno

    Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 230 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance...

  • Customer Service Representative

    3 giorni fa

    Caerano di San Marco, Italia Ricercamysrl A tempo pieno

    Il nostro cliente, realtà leader nell’abbigliamento sportivo, ci ha incaricato di ricercare un/una: **CUSTOMER SERVICE REPRESENTATIVE** **Principali compiti e Responsabilità della posizione**: La risorsa sarà responsabile del mantenimento e della gestione quotidiana delle operazioni con i clienti e nell’evidenziare e processare tutte le situazioni...

  • Italian Customer Service Representative Remote From Greece

    1 settimana fa

    Casalnuovo di Napoli, Italia Altro A tempo pieno

    Overview Customer Service Representative (Italian Speaking) Work Remotely from GreeceRemote Full-Time Digital Projects Relocation Package IncludedAre you looking for an exciting new role that lets you live abroad gain international experience and grow your career Were hiring Italian-speaking Customer Service Representatives to support top global digital...

  • Customer Support Representative

    1 settimana fa

    Casalnuovo di Napoli, Italia Essence Coaching Group A tempo pieno

    Customer Support Representative - Spanish & English Are you a Spanish-speaking professional with a passion for exceptional customer experience and technical troubleshooting? We’re looking for a dedicated Customer Support Representative (Spanish / English) to join our international team in Bulgaria. This is your chance to be part of a dynamic multilingual...

  • Customer Service Representative

    2 settimane fa

    Provincia di Bergamo, Lombardia, Italia Binance A tempo pieno

    Customer Support is extremely important for us and we hope to create a platform where our users are well supported with excellent quality, fast response time, and accurate information. Support is via ticketing system and a live chat and will include but not limited to customer queries, complaints, and identification approval processes for our world-class...