Head Office Assistant

E.ON Business Solutions Italia S.r.l. | Fixed Term | Full time | Milano

The new E.ON is one of the strongest operators of European energy networks and energy-related infrastructure, as well as a provider of advanced customer solutions for more than 50 million customers. With a total of over 75,000 employees we are represented in 15 countries. This makes us ideally positioned to help drive Europe's energy transition. By focusing on two sustainable growth areas and with the acquisition of innogy, E.ON fully commits itself to the fundamental transformation of the energy world. As one of Europe’s largest energy service providers we will actively drive the energy transition in Italy and Europe. Combining the expertise of both companies will also make E.ON a pioneer in developing new and innovative energy solutions and attract the brightest minds in the energy sector.

E.ON in Italy is one of the main energy operators concerning the sale of energy solutions, with over 900,000 customers. In line with the strategic positioning of the Group, E.ON Italia focuses on the proposal of competitive energy products and services capable of responding to the new needs of consumers for a smarter and more efficient use of energy.

E.ON Business Solutions S.r.l. (EBU Italy) is looking for a a/an**:Head Office Assistant (fixed term contract)**

**Responsibilities**:

- Coordination and follow-up of appointments/diary management: provide administrative and organizational support to EBU Italy Country Head and his first line including respective team members to ensure internal delivery
- Action logs management such as sending a short daily action log listing what has been done, what is pending, what requires input/action
- Travel management (planning of missions, arrange travel and accommodation identifying and booking most effective solutions) and expense claims management (registration and double check of travel expenses)
- First point of contact, dealing with internal and external enquiries, general issues and monitoring progress on behalf of the team
- Proactively looking for ways to drive efficiencies across team and championing new ways of working, ensuring customer and compliance are key drivers
- Build effctive relationships with key stakeholders across EBU
- Meetings, talks, events: schedule, coordinate, plan, prepare on line and physical meetings as well attend meetings to capture and circulate minutes (chasing progress on actions where required)
- Process orders, invoices, payments, vacations requests, including cost controls of orders, invoices and payments, system of requisitions (purchase requisition) in SAP and invoice workflow
- Provide support to Communications & Marketing departments in the scope of organizing events
- Ad hoc duties arising from growth strategy initiatives
- Document management: creating folders, proofreading of documents (e.g. letters, contracts, etc.), organization of document translations, maintain team records (digital and hard-copy filing)
- Provide support to coordinate team activities (e.g. trainings)
- Assist with the recruitment process of employees/interviews scheduling
- Provide support to manage new starters/leavers process (including coordination with IT and support on field)
- Professional handling of phone calls with internal and external stakeholders
- Manage Italian and English language correspondence
- Support and close cooperation with other departments/assistants
- Interface and liaise at all levels, including Directors, Managers and PAs from across the E.ON business, external organizations and customers
- Contribute to teams effectiveness as a full member of the team

**Qualifications**:

- Successfully completed professional training
- Relevant experience in personal/team assistant roles developed in international and complex job environments
- High motivation and commitment to discipline and team play
- High degree of integrity and ability to handle both high load and sensitive/confidential information
- Excellent planning and organisation skills (able to successfully handle multiple tasks at the same time and to prioritise)
- Able to work discretely and under time pressure
- Accountable and detail-oriented
- High level of communication skills and customer orientation with a friendly and positive attitude
- Stakeholder management skills and ability to build relationships at all levels
- Fluency in Italian and English

**What we offer**:

- Fixed-term employment contract (12 months) and remuneration according to skills and seniority
- Scheduled effective date: immediate or compatible with notice period

**Do you have questions?**

Shaping the future of energy together

**What you need to know**:
Contract type: Fixed Term
Working time: Full time
Company: E.ON Business Solutions Italia S.r.l.
Function area: Other Functional Areas