Field Service Technician

1 settimana fa

Mestrino, Italia Barry Wehmiller Companies Inc A tempo pieno

As a member of the Customer Services team, the Field Service Technician (FST) will actively engage in our Lean journey by seeking, encouraging and acting on continuous improvement and developmental opportunities.

**Responsibilities**:

- Developing relationships and working closely with our customers, sales, customer service, engineering and manufacturing personnel to troubleshoot and repair electrical, mechanical and electronic machinery.
- Performing system integration and installation of BW Flexible Systems products and associated packaging equipment in order to meet the customer’s performance requirements.
- Providing project oversight from equipment installation through performance acceptance.
- Operating and evaluating customer equipment in an effort to maximize performance and improve up time.
- Instructing customer personnel in the safe operation and maintenance of BW Flexible Systems products.
- Providing project documentation and updates about ongoing and completed activities using the tools and following the standards that are provided by BW Flexible Systems.
- Providing feedback to the organization on customers’ issues and opportunities.
- Perform other duties appropriate to meet the needs of the business.
- The FST can expect to travel approximately 80% of the time both domestically and internationally.
- Provide remote phone assistance to customers as needed.

**Requirements**:

- High School Technical Diploma
- Industrial experience and skill in Electrical, Electronics or Mechatronics Engineering Technology is required
- Fluent in English
- Must have a valid driver’s license and maintain a good driving record.
- Must be able to secure a passport and travel freely between countries when needed.
- Must be able to climb heights, in and out of machines and lift up to 45 lbs/20 Kg; able to work in varied customer plant conditions (cold, hot, damp, dusty, high noise level, contact with food and non-food products).
- Must be able to accomplish all the entry requirements for international travel
- Located within 1 hour of the Padova area

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