Deputy Multistore Commercial Manager Roma

What you'll need to have
- Strong ability to lead business through people by demonstrating strong leadership capabilities.
- Strong ability to make things happen by championing flexibility, speed and simplicity always with short-, mid
- and long-term vision.
- Proven ability to combine and identify commercial, aesthetic and practical skills.
- Understands how to create business in the IKEA omnichannel retail environment.
- Skilled in creating a high commercial performance together with your team.
- Analytical and numerical skills including managing of Budget, follow up.
- Knows how to lead sales steering and how to use the layout, range presentation, display techniques as a commercial tools.
- Deep knowledge on Home furnishing the IKEA way and understands the local market and competition.
- Understands life at home in Primary market Area and the outcome of market research and trends to influence Home Furnishing and IKEA range presentation.
- Understands the Quality home to home process (products and services) and prioritises on cause / effect relations.
- Understand how to build business competence through recruitment, competence development, retention and succession.
- Communicate confidently and clearly in English and Italian.

**What you'll be doing day to day**
- Ensure a seamless positive customer experience in the customer meeting points through a strong customer centric approach in order to support a sustainable and profitable growth and strengthen the IKEA brand position on the market.
- Secure a strong implementation of the store business plan and action plan for the CMPs starting from the knowledge of people's life at home, local market potential, and consumer shopping behaviours, taking inputs from the team and the matrix managers to support your department to achieve the agreed goals for the country, maximizes sales, generates sustained long and short term profitability and securing and maintaining number one HF retailer position.
- Lead the commercial team, using the working method for presenting the IKEA range, securing relevant, sustainable and inspiring range presentation, an optimal store layout and effective and efficient CMPs communication that builds the IKEA Brand and distances IKEA retailers from the competition.
- Partner with the City Market Manager to stimulate and increase Home furnishing interest and competences for all CWs based on the national competence development plan contributing to have HF influencers in place to actively create a HF movent in all Customer meeting points.
- Secure vitality and seasonality by adapting and implementing the Country Commercial Calendar in all Customer meeting points, together with management CMPs team.
- Establish and maintain service agreements between units, city, regional levels, with internal stakeholders and external partners (Service providers) in order to facilitate flexibility, sinergies, efficiencies, protect operational standards and help safeguard the IKEA culture and brand.
- Ensure that Quality home-to-home through prevention and sustainability are key points in the IKEA store and give products a second chance in the Circular Hub.
- Ensure that the city market work ethically and in compliance with internal regulations and external laws

We are the ones meeting our customers - in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept - a concept that helps millions of customers create a better everyday life