Guest Service Agent

6 giorni fa

Firenze, Italia STARHOTELS S.P.A. A tempo pieno

Join Starhotels and become part of the Reception Team as **Guest Service Agent** at our **Hotels**_ _in **Florence**.
As the first point of contact for our guests, you'll create memorable experiences during arrival, stay and departure.

Your responsibilities include:

- Being the friendly face that responds promptly to guest inquiries, providing information and assistance.
- Handling check-in, check-out activities as well as other related tasks.
- Efficiently managing guest messages and requests.
- Support the team during the night shifts, embracing the night charm.
- Staying updated about hotel services, guest needs, and special events.
- Ensuring lobby and Front Desk standards and safety compliance.
- Adhering to policies and procedures when working front of house equipment and property management systems.

Exceed expectations revealing:

- A unique personality and a true passion for hospitality.
- Familiarity with Opera PMS for efficient operations.
- Excellent communication skills.
- Ability to anticipate and resolve challenges and complaint resolution finesse.
- A commitment to delivering a high level of customer service.
- Impeccable grooming standards.
- Versatility in handling various work scenarios.
- Enthusiasm when being assigned to both individual and team-oriented tasks.
- Mastery of the local area, enhancing guest experiences.

Embrace global diversity by speaking:

- Italian - fluently
- English - fluently
- Additional languages are a plus.

Unlock a world of benefits including:

- Stylish uniforms with complimentary laundering.
- Exclusive discounted stays within the group.
- Ticket Restaurants for delightful dining.
- Performer Management Program.

Embrace growth with:

- Exceptional career advancement opportunities.
- An attractive compensation package based on your experience.
- The chance to be a part of an ambitious, caring organization.
- Join us to shape your outstanding career_

  • Guest Service Agent Turnante

    1 settimana fa

    Firenze, Italia Altro A tempo pieno

    Guest Service Agent Join Starhotels and become part of the Front Office team at our Complex hotels in Florence. As a Guest Service Agent you will be the first point of contact for our guests, creating memorable experiences during arrival, stay and departure. Location Florence, Italy Metropolitan Area Responsibilities Being the friendly face that responds...

  • Guest Service Agent Turnante

    1 ora fa

    Firenze, Italia Starhotels A tempo pieno

    Guest Service Agent Join Starhotels and become part of the Front Office team at our Complex hotels in Florence. As a Guest Service Agent you will be the first point of contact for our guests, creating memorable experiences during arrival, stay and departure. Location Florence, Italy Metropolitan Area Responsibilities Being the friendly face that responds...

  • Front Desk Guest Service Agent

    1 settimana fa

    Firenze, Italia Altro A tempo pieno

    A prestigious hotel group in Florence is seeking a Guest Service Agent to create memorable experiences for guests during their stay. Key responsibilities include handling guest inquiries, managing check-in and check-out processes, and ensuring compliance with safety standards. Candidates should have a passion for hospitality, experience in guest services,...

  • Front Desk Guest Service Agent – Florence

    24 minuti fa

    firenze, Italia Altro A tempo pieno

    A prestigious hotel group in Florence is seeking a Guest Service Agent to create memorable experiences for guests during their stay. Key responsibilities include handling guest inquiries, managing check-in and check-out processes, and ensuring compliance with safety standards. Candidates should have a passion for hospitality, experience in guest services,...

  • Guest Service Agent Turnante

    7 giorni fa

    firenze, Italia Altro A tempo pieno

    Guest Service AgentJoin Starhotels and become part of the Front Office team at our Complex hotels in Florence.As a Guest Service Agent you will be the first point of contact for our guests, creating memorable experiences during arrival, stay and departure.LocationFlorence, Italy Metropolitan AreaResponsibilitiesBeing the friendly face that responds promptly...

  • Guest Service Agent Turnante

    25 minuti fa

    firenze, Italia Altro A tempo pieno

    Guest Service AgentJoin Starhotels and become part of the Front Office team at our Complex hotels in Florence.As a Guest Service Agent you will be the first point of contact for our guests, creating memorable experiences during arrival, stay and departure.LocationFlorence, Italy Metropolitan AreaResponsibilitiesBeing the friendly face that responds promptly...

  • Guest Service Agent

    1 settimana fa

    Firenze, Italia iziwork A tempo pieno

    Iziwork è un’agenzia digitale per il lavoro che ti semplificherà la vita. Candidati in pochi click e per ogni evenienza avrai la possibilità di contattare il nostro servizio clienti. **Descrizione posizione**: Entra a far parte del Team Reception come Guest Service Agent per un importante Hotel. Come primo punto di contatto per i nostri ospiti,...

  • Guest Experience Agent...

    4 giorni fa

    Firenze, Italia Hosco.Com A tempo pieno

    About Four Seasons: Four Seasons is powered by our people.We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...

  • Guest Experience Agent

    29 minuti fa

    firenze, Italia Hosco.com A tempo pieno

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...

  • Guest Service Agent Turnante

    4 giorni fa

    Firenze, Italia Starhotels A tempo pieno

    Starhotels, a private Italian hotel company operating in the upscale and upper scale & luxury sectors, is a market leader in the hospitality industry.The Group vaunts 30 hotels located in the heart of the top Italian destinations, London, Paris and New York, with more than 4,200 rooms.Join Starhotels and become part of the Front Office team at our hotels in...