Internship: Sales and Customer Success

Are you looking to gain valuable experience in Sales and Customer Success within a rapidly growing SaaS company? This internship offers a unique opportunity to kickstart your career and deepen your understanding of how a high-performing SaaS company operates

**The opportunity and what we offer**

Are you an outgoing, analytical, and organized person who loves connecting with people and wants to learn what it’s like to work in a high-energy tech scale-up? We’re looking for an intern to join our Sales Office in Milan - someone eager to grow, help us expand, and not afraid to jump on a client call or dive into research.

Formalize is on a scaling journey with significant traction across Europe. As our new Intern in our Milan office, you'll have the opportunity to learn, grow, and tackle significant challenges to make a meaningful impact in our Italian sales team.
- Be part of a fast-growing international SaaS company
- High level of trust and autonomy
- Be part of a social, diverse and international team

**Responsibilities**

You’ll be the first intern to join the team, consisting of 10+ people, based in Milan. You will be joining our team of a total of +150 people in rapid growth. We are on a venture journey and you will have a huge impact in the organisation from the start.

You will:

- Assist in the day-to-day of sales operations with a structured and hands-on approach
- Keep everything organized and streamlined
- Support our Italian sales team and our Customer Success team based in Denmark with onboarding Italian clients
- Conduct market research to help us target new opportunities
- Help with legal translations

**Qualifications and about you**
- Preferably doing a bachelors or masters within the legal or business field
- A natural communicator - not scared of clients, even excited to help them
- Organized, structured, and thrive in fast-paced environments
- Have an analytical mindset and love connecting dots
- Fluent in English, as you’ll be translating English legal documents to Italian

**Practical information**:
**Starting date**:As soon as possible, depending on the structure of your studies
**Duration**:As long as your study allows
**Working hours**:Full time position in our Milan office, working hours from 09.00 to 18.00

This position is a **paid internship**, we will share more information during the first interviews in the recruitment process.

**About Formalize**

Formalize is a tech company founded in 2021 with offices in Aarhus, Copenhagen, Milan and Madrid. Currently we are a team of +140 people from 14 nationalities operating in multiple European markets and are one of the fastest growing SaaS scale-ups.

Our journey started within the whistleblowing compliance sector, highlighted by the award-winning Whistleblower Software by Formalize, laying the foundation of our success story.

This initial chapter has been within whistleblowing compliance and meeting those regulations. Along the way we established strong partnerships and a base of satisfied customers. Our commitment was recognized through the best customer support, which earned us reputation as a customer-centric pioneer. But now, we extended our expertise to a larger compliance universe including data compliance, risk and privacy.

Formalize helps companies to effortlessly navigate and stay ahead in the ever-changing landscape of compliance. Our platform adapts to regulatory changes, continuously adapting to meet, and foresee, the evolving needs of our users - ensuring businesses remain compliant and confident in their operations.

**Traits that describe our culture and employees**:

- We are all very goal orienteered and hardworking
- We are responsible, and we like accountability
- We are connecting, and we like to build meaningful relationships
- We are optimistic and like to laugh and have a positive atmosphere
- We like to dream big and to have clear visions for the future

**Test in the recruitment process**
- Fit between the person and work tasks
- Fit between the person and the colleagues in the team
- Fit between the person and the role

We know that when this is staged optimally, you thrive and succeed much better in your job.

**Recruitment Process**
- Completion of FirstMind Talent test
- 15 minutes online interview with our Talent Acquisition team
- 30 minutes online interview with our Country Manager and Team Lead in Milan

We will hold interviews and hire on an ongoing basis. For more information or questions please contact the responsible recruiter in the Talent team.