Mainframe Technical Consultant

Please Note:
Job Description:
#Broadcomsoftware

Broadcom offers multiple positions in Europe for experience IBM Mainframe System Engineers.
- IBM Mainframe Storage Management with strong knowledge of CA-Vantage, CA-Disk or IBM DFHSM/DFSMS, CA-1 FS or IBM RMM or BMC Control-T.
- IBM Mainframe expert in AIOPs & Auto Domain, with strong knowledge of IBM WLM, IBM System Automation, Omegamon, CA-Sysview, CA OPS/MVS or CA Netmaster
- IBM Mainframe Workload Manager and Performance Management, with strong knowledge of Broadcom Workload Solutions, Tivoli Workload Solutions and BMC Control-M solutions

This position must be seen by Broadcom customer as bringing tangible value in terms of experience, knowledge and expertise.

This is achieved through a combination of broad real-world experience and IT industry-specific certifications.

Key Responsibilities

This position is responsible for delivering positive, quantifiable results for Broadcom measured across five primary areas:

- Customer Focus: Effectively and compellingly communicate Broadcom's key capabilities to address customer and partner needs
- Financial Targets: Meet or exceed Broadcom's stated financial quotas and targets
- Internal Business Processes: Demonstrate mastery with Broadcom's internal processes, systems and support structure
- Professional Development: Demonstrate high-level proficiency and skill
- Leadership, Teamwork and Planning: Collaborate with, and effectively run virtual team(s)

Customer Focus
- Assist the Broadcom sales team in technically qualifying solutions, specifically Broadcom MAINFRAME Solutions, and their benefits to customers and/or partners.
- Work closely with the account team and the customer or partner to obtain a deep understanding of the customer's technology needs or partner's offerings and architect a solution to meet them.
- Build relationships across customer's or partner's IT silos and offerings to understand, build, document and share our knowledge of their infrastructure, challenges and potential technical impact of planned projects.
- Understand and act as a valued resource early and often within the customer's decision making process (e.g.: during the idea or conceptual stages).
- Execute complex product integration demonstrations and proofs of concept, customizing the demonstrations as necessary to address the customer's specific needs and environment.
- Maintain a deep technical knowledge of the products developed by the business unit.
- Provide technical specifications and requirements documentation as necessary to support the proposed solution.
- Effectively position and present the benefits of Broadcom's solutions and specifically how our solutions will support the client's technical and functional requirements.
- Provide technical leadership and oversight during Trials, Proof-of-Concept (POCs), complex demos, etc., as warranted.
- Ensure technical requirements required by the proposed solution are clearly communicated to and understood by the client and meet the client's expectations.
- Effectively communicate Broadcom's key competitive differentiators.
- Foster and build relationships with customers and partners to develop references.
- Strive to constantly improve the quality of all customer interactions.

Financial Target
- Directly assist account teams in achieving financial targets via the opportunity planning process.
- Assist sales in accurately assessing and forecasting opportunities.
- Evaluate alternative options to execute opportunities by the most cost effective means without negatively impacting deliverable quality or customer's perceptions.
- Ensure long-term stability and sustainability of book-of-business.

Broadcom’s Internal Business Processes
- Coordinate internal/external resources to effectively pursue opportunities.
- Disseminate feedback to business units gained from client experiences and issues to facilitate product improvements or enhancements.
- Mastery of processes and tools for:

- Proposal Development
- Solution Architecture Overview
- Statement of Work (SOW) Development
- Need-based Sales Methodology
- Enterprise Management tools and accelerators (Profilers, Maturity Modeler, and Blueprints)
- Contribute constructive feedback for improvement and enhancement of above processes.
- Assist in the Partner Enablement process (partner selection, technical training and opportunity engagement).
- Marshal appropriate CA resources to effectively execute partner-led opportunities.
- Understand and adhere to compliance requirements and Code of Ethics.

Typical Role Definition

Job-Specific Authority and Scope
- Generally works without consulting their manager.
- Independent decisions are made daily.
- Examples of typical decisions without manager consultation:

- Development of solution strategies and selection of technical components.
- Resolution of daily issues as the arise and escalation of larger issues
- Advice and counsel to account teams and sales management regarding solution