Service Sales Manager Italy

**Italy Service Sales Manager**

**Location**: Home or Office based anywhere in Italy

You will lead an experienced team of sales employees spread across the territory. Your team is charged with selling an expansive service portfolio including enterprise laboratory productivity concepts to the Italian life sciences and chemical analysis market to large enterprise endeavors as well as to small and mid-size companies.

You are responsible for driving growth, business retention, development of the team capabilities, a consistent customer experience in line with the Agilent brand promise of Trusted Answers and a healthy margin for the company. Growth will be achieved through wallet share gain in existing accounts as well as new customer acquisition across the existing Agilent Systems in the market as well as the multi-vendor and asset management service opportunity.

You must be able to communicate with all management levels and business operations within the company and moreover, in our complex customer environment. Internally, you will partner with the service delivery management team to ensure the support organization is able to deliver against the business you are growing. You will also partner with your peers within the district and across the region to drive a One Agilent approach to meeting customer needs whilst differentiating against our competitors. In addition, you will work with marketing to define specific outbound plans that will create awareness in the market of Agilent's value proposition for the service portfolio.

Directly accountable to the EMEA & India Sales Director for Services.
- **Key responsibilities**:
Maintain and optimize sales coverage in the Sales District. This includes hiring, development and performance management of the team
- Full responsibility for driving market share gain in the district with and an emphasis on becoming the recognized services solutions provider in small/medium and Enterprise accounts. The latter being in clear partnership with the Lab Productivity Solutions team and service delivery organization.
- Responsibility for sales forecasting, order performance and deal approval. This includes the achievement of annual business growth rates as well as delivering such results with an optimal cost of sales.
- Maintenance and expansion of Services Sales Funnel in partnership with Marketing.
- Customer experience in line with the company brand promise and in partnership with peers within the district.
- Employee engagement through coaching and meaningful development plans that enable employee personal growth as well as adaption of skills to the market needs.
- Responsible to drive the development of the team competency towards the current and future market needs.
- Partner with other business managers to drive a combined approach with customers demonstrating the value of OneAgilent
- A minimum of 3 years’ experience as a Sales Manager, ideally for a field based team with a demonstrable strong track record of success
- Service sales experience would be a plus
- Solid Business and Channel Management Skills
- Proven team leadership and development experience
- Customer negotiations skills at all seniority levels
- Collaborative and innovative mindset
- A good understanding and 5+ years of experience in the Life Sciences and Chemical Analysis market segments
- Fluent in Italian and English both written and verbal

**We offer**:

- Competitive compensation and benefits package
- Permanent contract in fast growing global company
- Challenging projects in dynamic collaborative team
- Excellent working environment - safety and ethics are really important for us

Agilent Technologies Inc. is an equal opportunity employer.