IS Business Analyst – Service Robotics

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we've announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you'll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment.

This Position Reports To
Customer Facing Application Manager

At ABB, we are committed to driving innovation and shaping a more sustainable future. As part of our global IS team, you will help transform business needs into smart, scalable solutions that power industries and improve lives. We are looking for a dynamic and analytical Business Analyst to join our Robotics company focusing on service applications.

Your Responsibilities

• Translate business requirements into functional and non-functional specifications, including user stories and acceptance criteria
• Analyze and document business processes, propose improvements, and assess impacts on existing systems and data flows
• Prepare and validate test cases to ensure solutions meet business objectives
• Collaborate with stakeholders across IS, development, and QA teams to guide solution design and implementation
• Manage backlog and agile delivery using Azure DevOps, ensuring alignment with business priorities

In addition, you will support testing, training, and rollout activities, and ensure that solutions are practical, scalable, and aligned with ABB Robotic's global standards. You will work closely with Business Process Owners, IS Managers, and Solution Architects to drive efficiency and innovation across distributed, multicultural teams. The position is global. The preferred locations is Poland, Italy, Spain, Czech Republic and India.

Your Background

• Minimum 5 years of experience in business, system, functional, or data analysis
• Strong analytical thinking and problem-solving skills
• Fluency in English and excellent communication abilities
• Proficiency in process mapping tools such as Visio and agile methodologies
• Familiarity with Azure DevOps and Identity Access Management

Exciting Career Opportunity in Robotics
This role is part of ABB's Robotics business, which is preparing to become an independent company. By joining us now, you'll be part of a dynamic and fast-paced organization at the forefront of robotics innovation. As we transition into a separate entity outside the ABB Group, you'll have the chance to shape the future, grow your career, and work alongside world-class experts in a more agile and entrepreneurial environment.

What's in it for you?
At ABB Robotics, you'll be part of a global leader in automation and innovation. We offer a dynamic and inclusive environment where your ideas and leadership make a real impact. You'll work with cutting-edge technologies, visionary teams, and have the opportunity to shape the future of robotics on a global scale.

We empower you to take the lead, share bold ideas, and shape real outcomes. You'll grow through hands-on experience, mentorship, and learning that fits your goals. Here, your work doesn't just matter, it moves things forward.

Our benefits? Competitive, comprehensive, and crafted with you in mind.

We value people from different backgrounds. Could this be your story? Apply today or visit to read more about us and learn about the impact of our solutions across the globe.