Key Account Manager Amazon

At Cooper Consumer Health, we're building a legacy. Are you ready to be part of it?

Cooper Consumer Health is one of Europe's leading consumer healthcare groups, delivering trusted OTC solutions that empower healthier living every day. Our portfolio includes powerhouse brands such as Armolipid, Saugella, Froben, Dermafresh, Foille, Essaven, Betadine, and many more.

Over the past 4 years, we've grown from €500 million to €1.2 billion in revenue, driven by both strategic acquisitions and strong organic performance. Today, our strong European footprint spans France, Italy, the Netherlands, Belgium, Spain, Portugal, Belux, DACH and beyond — and we're just getting started.

We're not just growing and transforming the industry. We are creating our legacy.

Why us?

If you're looking to be part of a high-performing, collaborative, and forward-thinking team — where your ideas matter and your impact is real — join us on our mission to empower healthier living across Europe.

At Cooper Consumer Health, we combine the agility of entrepreneurs with the scale and ambition of an established leader.

Our values are embedded in everything we do:

• Just own it
  . We are entrepreneurs to make it happen.
• Choose to do it right
  : We partner with colleagues & customers while caring for consumer's health.
• Stronger together
  : We COOPERate to thrive as ONE TEAM.
• Enjoy outperforming
  : We deliver value creation now and for the future with passion and can-do attitude.

Ready to make your mark? Join us.

The
Key Account Manager Amazon
is responsible for driving the commercial performance, profitability, and growth of the Amazon 1P (Vendor Central) business. The role manages the end-to-end Amazon relationship, including commercial negotiations, joint business planning, media investments, and cross-functional collaboration to achieve sales, margin, and brand objectives.

Key Skills & Experience

• Experience as a Key Account on the brand side or Amazon side, including equivalent roles such as Amazon Vendor Manager or Brand Specialist, within the Amazon 1P (Vendor Central) business model.
• Experience managing Amazon Media (Amazon Search and Amazon DSP), either directly or via agency, with full budget responsibility.
• Strong commercial negotiation skills, including deal negotiation for key promotional events (e.g., Black Friday, Prime Day).
• Active participation in Joint Business Planning (JBP) and Amazon AVN (Annual Vendor Negotiation).
• Experience managing media agencies for Amazon media investments.

Key Responsibilities / Day-to-Day Activities

• Formulate the annual Amazon business plan, implement agreed strategies, and monitor sales performance and KPIs on a weekly and monthly basis.
• Manage the Amazon account on a day-to-day basis, coordinating internal and external resources to ensure all budgeted targets and performance metrics are met or exceeded.
• Plan and invest Amazon media budgets (Amazon Search Paid and DSP) to maximize key KPIs, including ROAS (Return on Advertising Spend), CLTV (Customer Lifetime Value), and NTB% (New-to-Brand customer acquisition).
• Provide timely, accurate, and insightful reporting on performance, media spend, and financials.
• Develop and execute strategic initiatives such as promotions, Direct Import Programs, and other commercial levers, translating them into clear action plans.
• Build and maintain strong relationships with Amazon Retail teams.
• Manage all account financials with full accountability, including SOA, promotional funding, margins, co-op rebates, and trade terms.
• Provide detailed and accurate inventory forecasts for both new product launches and existing assortments.
• Leverage data, information systems, and metrics related to financial performance, brand health, and shopper behavior to maximize market share, sales, and profitability.
• Collaborate closely with Sales and eCommerce team members on other eTailer accounts as required.

Requirements

• Bachelor's degree in Business Administration, Economics, Marketing or equivalent
• 2–3 years of experience managing Amazon Retail, either as a 1P Vendor or 3P Seller on the Amazon marketplace.
• Fluency in English (written and spoken).

Nice to Have

• Strong analytical mindset with the ability to translate data into actionable insights.
• Excellent stakeholder management and communication skills.
• Proactive, results-oriented, and comfortable working in a fast-paced eCommerce environment.

PLACE OF WORK:
Milano, Via Melchiorre Gioia 70 (MI)

La ricerca è rivolta a persone di entrambi i sessi n. 198/2006) e nel rispetto di quanto disposto dall'art. 10 del D.lgs. n. 276/2003.

"Ai sensi degli Artt.13 e 23 del Decreto Legislativo 196/2003 si richiede espresso consenso al trattamento dei dati personali.