Programme Manager – Guidewire ClaimCenter

5 giorni fa

Milano, Lombardia, Italia Us3 Consulting A tempo pieno

Programme Manager – Guidewire ClaimCenter (Italian Speaking)

Location:
Milan, Italy (primarily on-site)

Language:
Italian (fluent) & English

Role Overview

We are seeking an experienced Programme Manager (or Senior Project Manager) to lead a Guidewire ClaimCenter rollout across multiple sites in Italy, followed by a phased global deployment.

The role sits within a large, international insurance and risk advisory organisation, operating across commercial and specialty insurance lines, with a strong focus on technology-enabled transformation and operational excellence.

This is a hands-on delivery role, requiring strong on-site presence in Milan, working closely with business stakeholders, IT, systems integrators, and regional leadership.

Key Responsibilities:

  • Lead the end-to-end programme delivery of a Guidewire ClaimCenter implementation, starting with Italy and scaling globally
  • Own programme governance, planning, milestones, dependencies, and risk management
  • Act as the senior point of accountability across business, IT, and vendor teams
  • Coordinate multiple workstreams including claims operations, integration, data migration, testing, and change management
  • Manage relationships with systems integrators and third-party vendors
  • Ensure alignment between global design standards and local Italian business requirements
  • Drive on-site workshops, steering committees, and executive updates
  • Ensure delivery within time, budget, and quality constraints
  • Support transition from local rollout to global template and rollout strategy

Required Skills & Experience:

  • Proven experience as a Programme Manager delivering large-scale insurance technology programmes
  • Strong hands-on experience with Guidewire ClaimCenter rollouts (implementation or major upgrades)
  • Deep understanding of claims processes within P&C / Commercial Insurance
  • Experience managing multi-site and multi-country rollouts
  • Strong stakeholder management skills at senior and executive level
  • Fluent Italian (mandatory) and strong English communication skills
  • Experience working closely with SI partners (e.g. large global consultancies)
  • Comfortable working in a primarily on-site environment in Milan

Nice to Have:

  • Broader Guidewire suite exposure (PolicyCenter / BillingCenter)
  • Experience delivering global insurance transformation programmes
  • Familiarity with Agile / hybrid delivery models
  • Prior experience in complex, matrixed global organisations

Working Model:

  • Hybrid working model, with a strong preference for on-site presence in Milan, particularly during the Italian rollout phase
  • On-site engagement is key to effective stakeholder collaboration, governance, and delivery leadership
  • Flexibility will be considered as the programme matures and transitions into the global rollout phase
  • The role offers
    excellent compensation
    , reflecting the seniority, delivery responsibility, and on-site commitment required

If this is you, or perhaps someone you know, please do not delay in applying

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