Strategic Account Manager

3 giorni fa

Modena, Emilia-Romagna, Italia Jobgether A tempo pieno

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Account Manager - REMOTE. In this role, you will play a pivotal part in driving customer retention and revenue growth by engaging with clients and identifying opportunities for upselling and cross-selling. You'll serve as the main point of communication between our customers and the partner brands. Your insights and actions will directly influence customer satisfaction and loyalty, as you work to align customer objectives with our service offerings. The position operates remotely, allowing you to contribute effectively from anywhere, while also requiring occasional travel for client meetings. Your role is essential in fostering long-term partnerships and ensuring the delivery of superior service.

Accountabilities
  • Develop and maintain productive relationships with customers, including industry executives.
  • Own customer communication on behalf of the partner company.
  • Retain and document detailed knowledge of customers' business and notable changes.
  • Maintain a database and communicate important customer information.
  • Lead and manage preparations for client meetings, including on-site visits.
  • Achieve established standards for customer portfolio retention.
  • Proactively review customer accounts for upselling opportunities.
  • Advocate for customer needs to ensure high-quality service and communication.
  • Work with Customer Success teams on escalated customer issues.
  • Notify the Product team of priority enhancement requests for customer retention.
Requirements
  • Bachelor's degree or related experience.
  • 5+ years of experience in Account Management or Customer Success, preferably in the food service or SaaS industry.
  • Proficiency in MS Office applications, especially Excel.
  • Experience with CRM, Jira, and Customer Service Software.
  • Ability to travel overnight a few nights per month.
Benefits
  • Great benefits from day one, including medical, dental, vision, and more.
  • 401(k) plan with company match.
  • Strong training and development opportunities for career growth.
  • Flexible PTO policy allowing time off without accrual.

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

#LI-CL1

  • Account manager

    5 giorni fa

    Modena, Emilia-Romagna, Italia Human Maple A tempo pieno

    Ruolo: Account ManagerComeAccount Managerentrerai a far parte del team commerciale guidato dalla direzione e avrai un ruolo chiave nella crescita del mercato B2B, large enterprise e PA.La posizione è aperta atre livelli di seniority, con responsabilità adattate al profilo:Junior: percorso formativo interno + field training, affiancamento e obiettivi...

  • Strategic Partnerships Manager

    1 giorno fa

    Modena, Emilia-Romagna, Italia Jobgether A tempo pieno

    This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Strategic Account Manager - REMOTE. In this role, you will drive sales growth by nurturing relationships with key end-user and value-added reseller accounts. Your strategic thinking and outside sales experience will be essential in understanding...

  • Senior Account Based Marketing Manager

    1 settimana fa

    Modena, Emilia-Romagna, Italia Doxee A tempo pieno

    Job Title:Senior Account Based Marketing ManagerLocation: ItalyReports To: Head of MarketingAbout Us:At Doxee we help enterprises transform how they communicate with their customers - through cloud-native, data-driven, and sustainable digital experience solutions.We work with leading organizations across insurance, utilities, finance, and public sectors to...

  • Account Manager

    3 giorni fa

    Modena, Emilia-Romagna, Italia Jobgether A tempo pieno

    This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Account Manager in Latin America.In this role, you will be responsible for driving business growth by developing new client relationships and nurturing existing accounts. You will collaborate closely with internal delivery teams to design tailored solutions,...

  • Account Manager

    3 giorni fa

    Modena, Emilia-Romagna, Italia Massive Rocket A tempo pieno

    Who We AreMassive Rocket is a high-growth Braze & Snowflake agency that has made significant strides in connecting digital marketing teams with product and engineering units. Founded just 5 years ago, we have experienced swift growth and are now at a crucial juncture, aspiring to reach $100M in revenue. Our focus is on delivering human experiences at scale,...

  • Key Account Proximity GDO

    3 giorni fa

    Modena, Emilia-Romagna, Italia Vandemoortele A tempo pieno

    Siamo alla ricerca di un/unaKey Account Proximity GDOper il presidio del territorioEmilia-Romagna,con copertura regionale verso Nord, per rafforzare un progetto strategico in forte evoluzione. La figura entrerà a far parte di unteam strutturato, composto da3 Area Coordinatore riporterà direttamente al proprio coordinatore di riferimento.La missione del...

  • Technical Sales Account Manager

    1 settimana fa

    Modena, Emilia-Romagna, Italia Jobgether A tempo pieno

    This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Technical Account Manager - REMOTE. In this role, you will be instrumental in ensuring the technical success of our publisher partners by managing the integration and performance of our Supply-Side Platform. You will address complex technical challenges,...

  • LATAM Account Executive, Sales

    7 giorni fa

    Modena, Emilia-Romagna, Italia Jobgether A tempo pieno

    This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Account Executive, Sales in Latin America.The Account Executive will play a pivotal role in driving revenue growth across strategic B2B clients in the Latin American market. This position offers the opportunity to work remotely within a dynamic, fast-paced...

  • Senior Account Partner

    1 settimana fa

    Modena, Emilia-Romagna, Italia Jobgether A tempo pieno

    This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Account Partner - REMOTE. In this role, you will play a pivotal part in driving the growth of life sciences solutions across Europe, focusing on building strong relationships with leading Biotech companies. Your contributions will not only help...

  • Sales Manager – IMAL

    2 settimane fa

    Modena, Emilia-Romagna, Italia IMAL Srl A tempo pieno

    Ricerchiamo una figura commerciale che contribuisca allo sviluppo del portafoglio clienti in Italia e all'estero.La risorsa lavorerà inizialmente in affiancamento ad un Sales Manager per acquisire la conoscenza dei prodotti aziendali, esperienza pratica nelle trattative e nella gestione dei clienti, per poi diventare autonoma nella gestione completa delle...