Online Channel Management Specialist

ARAD

is a
strategic consulting company

operating in the field of digital transformation. We are
part of the Gellify Group ecosystem

, a leading innovation platform that connects startups, corporates, and investors to drive technology-led growth. This partnership gives us access to cutting-edge solutions, a broad network of tech innovators, and the ability to deliver transformation projects with both strategic depth and technological excellence. The sectors in which we operate primarily are retail, grocery, food & beverage and fashion.

We are a boutique firm with a
clear vision: consulting that is rigorous, human, and forward-looking.

Today, that means embracing artificial intelligence not as a trend, but as a fundamental shift in how businesses operate and compete.

We are looking for inspired talents, digital enthusiasts who want to grow professionally in a fast and stimulating environment, taking advantage of the opportunity to be directly involved right away on various and complex projects — from strategic to organisational consultancy, from optimisation of e-commerce performance to product management, from the set-up of digital channels to business development, and increasingly into AI-driven solutions and agentic commerce.

Our Team

We are a team of 35 professionals, with a distinctive characteristic: approximately half of our team consists of former C-level executives — CEOs, CDOs, CMOs, and Managing Directors — with over 20 years of international experience in retail, e-commerce, and digital transformation.

This means that as an Online Channel Management Specialist at ARAD, you won't just manage online related projects: you will learn directly from senior leaders who have built and scaled digital businesses across Europe and beyond. It's an environment designed for accelerated growth and hands-on mentorship that few consulting firms can offer.

Job Role

• We are looking for an
  Online Channel Management Specialist

to join our Bologna team, with 2–5 years of experience in e-commerce, digital retail or consulting environments.
- You will contribute to the
management, optimisation and performance growth of digital sales channels, supporting our clients in improving commercial results, operational effectiveness and channel coherence.
- This is not a purely operational role. You will
work at the intersection of execution, data-driven analysis, and continuous improvement

, collaborating with senior consultants and client teams on complex, multi-channel initiatives. You will leverage data science methodologies to extract insights, identify patterns, and drive decision-making based on quantitative evidence.

Responsibilities

• Support the
  end-to-end management of e-commerce channels

, including DTC platforms and third-party marketplaces
- Monitor channel performance through commercial and operational KPIs

such as sales, conversion, traffic, pricing, promotions and stock availability
- Collaborate with cross-functional teams

(marketing, CRM, customer service, logistics, technology) to ensure consistency and effectiveness across the omnichannel customer journey
- Contribute to the definition and execution of channel development plans

, including marketplace expansion and international rollouts
- Support catalogue, pricing, promotional and content optimisation

activities across digital channels
- Leverage advanced analytics, data science techniques, and data-driven tools

—
including AI-enabled solutions

— to support operational and strategic decision-making
- Prepare analyses, presentations and insights for clients and internal stakeholders

Requirements

• 2–3 years of experience in e-commerce, channel management, marketplace management, digital retail or consulting roles
• Solid understanding of digital commerce dynamics and key e-commerce performance metrics
• Ability to
  manage multiple activities and priorities in parallel

, with attention to detail and strong organisational skills
- Strong analytical and data science mindset

with confidence in data crunching, statistical analysis, and extracting actionable insights from complex datasets
- Strong interest in digital commerce, omnichannel models and the application of artificial intelligence to business
- Excellent communication skills in both Italian and English
- Based in Bologna or willing to relocate, with flexibility for hybrid working

Valued Experience

• Experience in retail, fashion or consumer goods e-commerce projects
• Exposure to
  international marketplaces

(e.g. Amazon, Zalando, Farfetch or similar platforms)
- Familiarity with e-commerce platforms, OMS, PIM, web analytics and business intelligence tools
- Experience with data analysis tools such as Python (pandas, numpy), SQL, Excel advanced functions, or other data science frameworks for extracting insights from large datasets
- International experience or cross-country collaboration

Why working with us:

• We put people first

• life can be hard, we actively try to make it easier: for instance we
  combined on-premises

(either in our Bologna or Milan offices)
and remote working

before it was cool.
- We value ideas

• all ideas are worth sharing but most importantly hearing, no matter where they come from:
  we debate

(friendly), we choose the path
and we all commit

.
- We work with the best

• we are proud to have both
  the greatest clients

from a wide range of different industries, and
the best talents

to push our limits further every day.

We have fun along the way

• we are a small, cohesive bunch of characters but we are always open to
  welcoming new friends

to the party