F&B Reservation Coordinator

5 giorni fa

Roma, Lazio, Italia Marriott International A tempo pieno

Additional Information
Job Number

Job Category
Reservations

Location
Bvlgari Hotel Roma, Piazza Augusto Imperatore 10, Rome, Rome, Italy, 186VIEW ON MAP

Schedule
Full Time

Located Remotely?
N

Position Type
Non-Management

Position Summary
Process all reservation requests for the Food & Beverage (F&B) department, including changes and cancellations, received via phone, fax, or email.

Identify guest needs and engage with guests professionally over the phone.

Verify availability of F&B outlets and place reservations accordingly.

Accommodate and document special requests.

Provide information and answer questions about the property's facilities, services, and F&B outlets.

Enter, update, and access data accurately in the F&B reservation system.

Follow proper escalation procedures when handling guest concerns or issues

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications
Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand. In joining Bulgari Hotels & Resorts, you join a portfolio of brands with Marriott International.
Be
where you can do your best work,
begin
your purpose,
belong
to an amazing global team, and
become
the best version of you.

  • Italy Sustainability Project Coordinator

    5 giorni fa

    Roma, Lazio, Italia MBDA A tempo pieno

    MBDA Italia è l'azienda italiana che fa parte del gruppo multinazionale MBDA, leader mondiale nel settore dei sistemi missilistici MBDA rappresenta il primo Gruppo a livello europeo con capacità di produzione e progettazione in grado di coprire l'intera gamma corrispondente alle attuali e future esigenze delle forze armate (terra, aria e...

  • CRM Country Coordinator

    2 settimane fa

    Roma, Lazio, Italia Perrigo A tempo pieno

    Description Overview We are seeking a CRM Country Coordinator. This role ensures that CRM processes align with local business needs while adhering to global standards. The coordinator acts as the primary liaison between local business teams and the EU Commercial applications Lead, providing support, training, and ensuring data integrity. Additionally, the...

  • Mobility Reservation Planning

    1 settimana fa

    Roma, Lazio, Italia Ayvens A tempo pieno

    At Ayvens, progress starts with you.Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.Ayvens, Società del Gruppo Société Générale, è il nuovo brand globale della mobilità sostenibile, nato dall'unione di ALD Automotive e LeasePlan. L'azienda, leader nel settore del noleggio a...

  • Project Coordinator

    5 giorni fa

    Roma, Lazio, Italia World Food Programme A tempo pieno

    DEADLINE FOR APPLICATIONS18 January :59-GMT+01:00 Central European Time (Rome)WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender...

  • Project Coordinator

    1 settimana fa

    Roma, Lazio, Italia World Food Programme A tempo pieno

    DEADLINE FOR APPLICATIONS18 January :59-GMT+01:00 Central European Time (Rome)WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender...

  • Account Receivable

    1 settimana fa

    Roma, Lazio, Italia Careers at Marriott A tempo pieno

    POSITION SUMMARY JOB SUMMARY  The position is accountable for the entire credit granting process. MAIN DUTIES AND RESPONSABILITIES Booking of customer's payment, and credit card payment received, in Opera system. Check and answer of customer's request, such as copy of invoice and credit card charges explaining. Daily event's charges control and...

  • Supervisor Sala-Bar

    5 giorni fa

    Roma, Lazio, Italia LVRH Service srl A tempo pieno

    LVRH Service nata dalla scissione del gruppo Roscioli Hotels ricerca...Supervisor Sala-Bar:Siamo alla ricerca di una figura dinamica, responsabile e desiderosa di crescere nel settore dell'ospitalità, da inserire come coordinatore del servizio e del team del Rooftop nella nostra struttura alberghiera a Roma.Il tuo ruoloCollaborare con il Responsabile F&B...

  • Project Coordinator

    2 settimane fa

    Roma, Lazio, Italia World Food Programme A tempo pieno

    DEADLINE FOR APPLICATIONS29 January :59-GMT+01:00 Central European Time (Rome)WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender...

  • Supervisor Sala-Bar

    5 giorni fa

    Roma, Lazio, Italia BWH Hotels Italia scpa Società Benefit A tempo pieno

    Best Western, con 180 hotel affiliati in oltre 120 località su tutto il territorio nazionale, è il brand alberghiero leader in Italia. Qualità, Professionalità e Passione sono le caratteristiche dell'ospitalità degli hotel del gruppo.Grazie alla sua offerta di Hotel su misura, risponde ai desideri di ogni tipo di ospite ed esigenza di viaggio,...

  • WELLBEING PLATFORM Coordinator

    2 settimane fa

    Roma, Lazio, Italia World Food Programme A tempo pieno

    DEADLINE FOR APPLICATIONS25 December :59-GMT+01:00 Central European Time (Rome)WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender,...