Retail Operations Coordinator, EMEA

Overview
We are Stone Island
Stone Island is a defiantly independent community. Since our founding in 1982, a shared mindset has driven us to become a globally recognised icon of independent spirit, leadership, and innovation. The Stone Island spirit is the foundation of the culture that we cherish and nurture every day. We provide you with the opportunity to build relationships that will shape your career, your life and our famiglia. The opportunity to follow your own compass.

Your Impact
The Role: Operations Coordinator, EMEA
At Stone Island we are always looking for people who share our spirit and values to drive our company forward. We are currently looking for an engaged and passionate
Operations Coordinator, EMEA
who can join the
Retail Team
at the Stone Island HQ in Milan.

As Part of the the Global Retail Excellence Department the Resource will Supports the Retail direct Store Operations activities.
Takes care of all the Retail development and Operations projects ensuring an effective and timely execution and coordinates with Regional Managers to ensure the smooth running of all activities.
The Day-To-Day:

• New Openings: The role will be responsible for all activities related to retail development, including new store openings, relocations, refurbishments, and temporary stores. Specifically, the person will oversee the project from its initial stages in collaboration with the store design team, coordinating all departments involved in implementing technical infrastructures and preparatory activities, with the goal of designing, executing, and launching each store to the highest quality standards. Within store development projects, they will be the main point of contact for coordination with landlords during the negotiation and contractual phases of operational aspects.
• Maintenance: In collaboration with the Store Design department, the role will manage maintenance and improvement requests for existing stores, coordinating efforts to ensure timely and quality interventions, respecting the established budget, and ensuring the optimal upkeep of the stores' image. Additionally, this role will provide operational support to the Safety & Security department, ensuring the installation and proper functioning of safety equipment according to company standards.
• Store Handbook & Guidelines: At a regional level, the role will act as the point of reference and be responsible for managing and updating all company procedures. They will be tasked with creating and sharing operational manuals, ensuring clarity and correct application of the described activities in compliance with company guidelines.
• Operational Efficiency: In constant communication with stores, the role will ensure the proper implementation of new projects and the consolidation of existing ones, guaranteeing adherence to company guidelines. They will also be responsible for coordinating with the IT department to ensure the full functionality of all systems supporting store operations. Finally, they will have the opportunity to develop regional projects aimed at improving operational efficiency in stores, keeping processes up to date and aligned with current trends.
• Non-Merchandise Management: The role will be responsible for non-merchandise purchasing for stores within their area, ensuring compliance with global standard flows (packaging & uniforms), following established regional flows (stationery), and implementing new ones if necessary. In collaboration with the Sustainability department, they will ensure adherence to group guidelines and targets regarding environmental matters.
• P&L & Budget Management: In coordination with the Global Operations Manager, the role will monitor and manage store costs, ensuring compliance with the assigned budget.
• Inventory Management: Within the scope of P&L management, the role will be responsible for scheduling, training, and supervising store inventories. In coordination with the Retail Managers of the area, they will identify and implement actions aimed at maintaining and continuously reducing inventory discrepancies.

Qualifications
Key Qualifications

• Previous experience in the role 3-5 years;
• Excellent communications Skills
• Previous experience in project management / sales roles in Fashion Retail/Hospitality, preferably in a Luxury and Contemporary Retail environment;
• Economy, Enterprise Management
• Ability in dealing with people and an attitude for teamwork;
• Very trustworthy, flexible, and proactive;
• Ability to manage multiple tasks, define priorities;
• Fluency & proficiency in both Italian and English - additional languages are a plus;
• Advanced knowledge of MS Office, 365, especially Excel.

Our Shared Values
At Stone Island we aren't led by conventions or trends, but by our own compass. Shared values we put into practice everyday to maintain our unique culture of relentless innovation.

SELF RELIANCE | SOLIDARITY | ENGINEERING MINDSET | MATERIAL OBSESSION
If you are ready to follow your compass with Stone Island, apply now