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Internal Account Manager
3 giorni fa
Position
Internal Account Manager
Job Description
Internal Account Manager
About The Role
The
Internal Account Manager
is a key contributor to Arrow's sales organization, responsible for managing customer relationships within an assigned portfolio and acting as a
trusted commercial partner
for both customers and suppliers. The role combines a
commercial mindset
with close collaboration across internal teams to support
sustainable growth, margin performance, and long-term business development
.
We are looking for a
sales professional
who enjoys working independently, building long-term relationships, and contributing to a
sales-driven environment
focused on customer success.
What Will You Do
- Independently manage the entire customer relationship end-to-end, acting as the primary point of contact for an assigned customer portfolio.
- Proactively drive sales growth, maximize margins, and increase market share, including growth with key suppliers.
- Deliver high-quality customer service while balancing commercial priorities and customer expectations.
- Manage quoting, order processing, demand fulfillment, and delivery follow-up.
- Troubleshoot and resolve customer, order, and supply-related issues in close cooperation with internal teams.
- Act as a key liaison between customers, suppliers, and internal stakeholders, leveraging internal and external resources.
- Build and support long-term business partnerships for Arrow.
- Collaborate with Arrow Account Managers on selected key accounts.
Who You Are
A FEW THINGS YOU'RE AN EXPERT AT
- Delivering results through a strong commercial mindset
- Providing customer service excellence and building trust-based relationships
- Influencing stakeholders and negotiating effectively
- Problem solving in a dynamic and ambiguous environment
- Time management while working with sales tools and internal systems
- Communicating fluently in English (both written and spoken)
- Ability to communicate in Spanish is a considered an advantage
A FEW MORE SKILLS YOU ALSO KNOW (OR WANT TO LEARN)
- Self-motivated with a proactive and ownership-driven approach
- Willingness to learn product benefits and key technical concepts
- Outgoing self-starter with a strong team mindset
- Ability to adapt communication to different customer and business situations
- Numerate and comfortable using digital tools for planning and forecasting
What We Offer
- Competitive and attractive employee compensation package
- Reliable and trusting work environment
- Cooperative team with flat structures and open communication
- High level of autonomy and ownership in day-to-day work
- Professional and personal development opportunities
- Flexible home office regulation (hybrid 50%)
Who We Are
As Arrow Global Components (AGC), a part of Arrow Electronics, we are a global leader in the distribution and value-added services related to electronic components.
We resell, customize, and distribute electronic components to clients around the world. Our business is built on trusted, long-lasting relationships with industry leaders — both suppliers and customers.
Arrow is an equal opportunity employer and is committed to create a diverse working environment by providing equal employment opportunity for all qualified persons.
Location:
IT-Milan, Italy (Viale Piero e Alberto Pirelli)
Time Type
Full time
Job Category
Sales
