Lavori attuali relativi a Guest Services Manager - Milano, Lombardia - Royal Caribbean Group

  • CFO Services – Project Manager Finance Transformation

    2 settimane fa

    Milano, Lombardia, Italia BIP Group A tempo pieno

    DescriptionEntra nel nostro mondo.Entra nel nostro Centro di Eccellenza "CFO Services", e partecipa alla trasformazione del mondo Finance insieme a noiIl mondo Finance sta attraversando un momento di forte cambiamento: nuovi strumenti, un nuovo modo di lavorare, nuove priorità ne stanno trasformando profondamente la natura: in alcune organizzazioni il...

  • Receptionist

    7 giorni fa

    Milano, Lombardia, Italia JLL A tempo pieno

    Position OverviewThis is primarily a hosting role requiring standing, walking, and welcoming visitors throughout the day (minimum 1-hour intervals). The position is based in lobby areas, reception spaces across the building, and meeting room floors, where mobility throughout each floor is essential to ensure all meeting rooms are properly attended to and...

  • Receptionist

    7 giorni fa

    Milano, Lombardia, Italia JLL A tempo pieno

    JLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where...

  • Senior Project Manager

    2 settimane fa

    Milano, Lombardia, Italia Enfinity Global A tempo pieno

    Do you want to build a better future?About Enfinity GlobalEnfinity Global is a purpose-driven company focused on making a positive impact on the planet by helping companies, governments, and individuals transition to a carbon-free and sustainable economy. Our role as a leading IPP is to develop, finance, build, operate, and own renewable energy assets in the...

  • Sales Data Manager

    1 settimana fa

    Milano, Lombardia, Italia Sanoma Learning A tempo pieno

    Sales Data ManagerLocation: Milan or TurinTime type: Full-timeAbout Sanoma LearningHow do you prepare students for the world, spark their curiosity, and inspire them to grow? This is the question that drives teachers all over the world. At Sanoma Learning, our mission is to develop the best solutions to answer this challenge. Joining our team means...

  • IT Manager

    2 settimane fa

    Milano, Lombardia, Italia Barrington James A tempo pieno

    Job DescriptionWe are seeking a skilled IT Manager/IT Operations Specialist to oversee and manage IT infrastructure, ensuring seamless technology support within a dynamic and regulated environment. The role involves collaboration across departments to align IT services with organisational needs and reports directly to senior leadership.Responsibilities•  ...

  • Energy Manager

    3 giorni fa

    Milano, Lombardia, Italia Air Liquide A tempo pieno

    Present in Italy since 1909, Air Liquide is the market leader in industrial gases and related services and technologies. Using an industrial and commercial structure spread throughout the country and a pipeline network of 600 km, Air Liquide Italy supplies around 100 thousand direct and indirect customers, from large companies to small artisans.Air Liquide...

  • Assistant Manager English Speaker – Malta On-Site'

    1 settimana fa

    Milano, Lombardia, Italia Cross Border Talents A tempo pieno

    Assistant Manager (Airline Revenue Accounting) – Malta On-Site Location: Mosta, Malta – On-site Start Date: ASAP Contract Type: Indefinite contract Language: English C2 or Native Job Overview We are hiring an Assistant Manager (Revenue Accounting) to lead airline revenue accounting operations in a structured aviation environment. The role focuses on...

  • Technical Facilities Manager, Southern Region

    2 settimane fa

    Milano, Lombardia, Italia JLL A tempo pieno

    JLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where...

  • Intern- Wealth Manager Assistant M/F

    1 settimana fa

    Milano, Lombardia, Italia Indosuez Wealth Management A tempo pieno

    Description du posteDescrizione della posizione:La figura di Wealth Management Assistant supporterà un team commerciale nelle sue attività quotidiane, contribuendo alla gestione efficiente degli aspetti operativi e amministrativi e acquisendo una visione completa del settore Wealth Management.Principali responsabilità:Supporto operativo: Collaborare con...

Guest Services Manager

2 ore fa

Milano, Lombardia, Italia Royal Caribbean Group A tempo pieno

Qualifications:

  1. Hotel Director/Hotel General Manager background in a 4- or 5-star hotel

  2. 2-3yrs of hotelier experience

  3. Additional languages is an advantage (Spanish, Italian, Portuguese, French, German)

Duties and Responsibilities:

  1. Takes the lead in owning and delivering an exceptional guest experience while embracing an ambassador's role in tutoring other divisions on the key drivers of these standards. Encouraged to maintain and further develop strong rapport with division heads from both Hotel and Marine departments.

  2. Responsible for leading a team of empowered individuals who will strive to deliver focused and extraordinary customer service, taking ownership for efficiently reacting to guest requests. Maintain a detailed knowledge of all key performance indicators, guest ratings and comments to establish a culture throughout the Guest Services team for complete ownership of the guest experience.

  3. Effectively balances operational needs between the Financial and Guest Services Divisions through synergetic communication of guest issues to optimize positive guest comments and ratings of the overall Guest Services operation.

  4. Effectively manages all group business onboard ensuring the Group Coordinator has all the necessary skills, training, tools, information and support to enable consistent delivery of services and products.

  5. Assigns duties and responsibilities to team members. Observes and evaluates team members through open and honest feedback to ensure high quality standards are met.

  6. Comprehensive knowledge of Customs and Immigration policies and procedures. The Guest Services Manager is the driving force to ensure maximum compliance with all internal requirements and external authorities as it relates to guest immigration and clearance