Service Campaign Specialist

6 giorni fa

Bolzano, Trentino-Alto Adige, Italia Alpitronic A tempo pieno

As a Service Campaign Specialist, you will be responsible for planning and executing customer-focused service campaigns. Your goal is to ensure smooth coordination across departments and deliver high-quality results that enhance customer satisfaction and operational performance

Your Responsabilities

  • Coordinate and manage service campaigns in close collaboration with internal teams and customers
  • Monitor campaign execution, ensuring timelines, quality standards, and customer expectations are met
  • Analyze campaign performance and identify opportunities for process improvement
  • Ensure alignment with company standards and service objectives
  • Communicate effectively with stakeholders to maintain transparency and alignment

Your Qualifications & Skills

  • Experience in project management, customer service or campaign coordination, ideally in automotive or manufacturing
  • Technical background is a plus
  • Proficiency in MS Office and project management tools
  • Strong organizational and communication skills
  • Proactive, detail-oriented, and customer-focused mindset
  • Excellent communication skills in English

OUR COMMITMENT

  • Innovative work environment in a young, dynamic team
  • High-tech projects in the future-proof sector of e-mobility
  • Opportunities for advancement in a growing company
  • A wide range of further training opportunities
  • Attractive bonus system and performance-related pay
  • Additional company benefits

WHY ALPITRONIC
Together with our customers, we are driving the world towards sustainable mobility – with cutting-edge technology, we inspire with the most innovative and reliable solutions. With our roots in South Tyrol, we are market and innovation leaders and set the future charging infrastructure standards from our locations in Bolzano/Bozen, Bergamo, Bologna, Munich and Charlotte (USA).

WHAT MAKES WORKING FOR US SPECIAL
We are excited to meet individuals who are enthusiastic about making things happen, take personal responsibility and appreciate seeing the direct results of their work in the final product. We are a fast-growing company and offer our top teams a diverse and challenging range of tasks in a respectful corporate culture. Your contributions matter, are appreciated and have a significant impact Join us and be part of our team

  • Customer Management

    2 settimane fa

    Bolzano, Trentino-Alto Adige, Italia Iveco Group A tempo pieno

    Position SummaryWe are seeking an experiencedCustomer Management & Aftersales Specialistto join ourIT Sales, Commercial & Aftersalesteam. The ideal candidate is a versatile and hands-on professional responsible for the end-to-end management of IT systems that support the post-sale customer lifecycle. This role is crucial for ensuring the efficiency of spare...

  • IT Specialist – Customer Management

    3 settimane fa

    Bolzano, Trentino-Alto Adige, Italy, Trentino-Alto Adige Iveco Group A tempo pieno

    The Company The headquarters is located in Bolzano, at the former Lancia plant, a historic manufacturer of industrial vehicles founded in 1937 and integrated into the Iveco Group in 1975. Iveco Defence Vehicles has an independent internal structure entirely dedicated to research and development, with full access to the company’s extensive engineering...

  • Logistics Specialist

    2 settimane fa

    Bolzano, Trentino-Alto Adige, Italia oberalpspa A tempo pieno

    The Oberalp Group is a management driven family business - a house of brands that creates high quality technical mountaineering products. We have 6 own brands Salewa, Dynafit, Pomoca, Wild Country, Evolv and LaMunt. As an exclusive partner of other brands in the sports sector we offer our entire know how in communication, sales and image building. We are a...

  • Customer Quality Specialist

    3 giorni fa

    Bolzano, Trentino-Alto Adige, Italia Alpitronic A tempo pieno

    Your ResponsibilitiesMonitoring the quality of error reports from the service department, including their systematic evaluation and analysisOversight of the handling of service-related complaints using the 8D methodologyTraining service staff on quality-related topics and specific customer requirementsProviding operational support to service personnel in...

  • Customer Operations

    3 giorni fa

    Bolzano, Trentino-Alto Adige, Italia oberalpspa A tempo pieno

    The Oberalp Group is a management driven family business - a house of brands that creates high quality technical mountaineering products. We have 6 own brands Salewa, Dynafit, Pomoca, Wild Country, Evolv and LaMunt. As an exclusive partner of other brands in the sports sector we offer our entire know how in communication, sales and image building. We are a...

  • Customer Experience Specialist

    2 settimane fa

    Bolzano, Trentino-Alto Adige, Italia Alpitronic A tempo pieno

    Your ResponsabilitiesManage and resolve customer escalations efficiently and professionallyConduct root-cause analysis in collaboration with other teams to identify and address underlying issuesServe as the primary contact for customers regarding technical and service-related inquiriesDocument and monitor issues to detect trends and support proactive,...

  • IT Specialist – Finance, HR

    1 settimana fa

    Bolzano, Trentino-Alto Adige, Italia Iveco Group A tempo pieno

    The CompanyThe company headquarters is located in Bolzano, Northern Italy, at the plant formerly owned by Lancia, a renowned manufacturer of industrial vehicles founded in 1937 and incorporated into the Iveco Group in 1975.Iveco Defence Vehicles boasts an independent internal structure entirely dedicated to research and development, with full access to the...

  • CRM & Lifecycle Marketing Senior Specialist (M/F)

    4 giorni fa

    Bolzano, Trentino-Alto Adige, Italia Oberalp Group A tempo pieno

    The Oberalp Group is a management driven family business - a house of brands that creates high quality technical mountaineering products. We have 6 own brands Salewa, Dynafit, Pomoca, Wild Country, Evolv and LaMunt. As an exclusive partner of other brands in the sports sector we offer our entire know how in communication, sales and image building.We are a...

  • Global Supply Chain Specialist

    2 settimane fa

    Bolzano, Trentino-Alto Adige, Italia Alpitronic A tempo pieno 60.000 € - 90.000 € all'ano

    Your ResponsibilitiesAnalyze and prioritize global demands, including service requests, managing shortages to achieve the best overall resultCoordinate and track intercompany orders to guarantee timely delivery; liaise with suppliers, manufacturers, and logistics providersManage and support bottleneck situations and capacity constraints from supplier through...

  • SAP PP/PS Specialist

    2 settimane fa

    Bolzano, Trentino-Alto Adige, Italia Alpitronic A tempo pieno 60.000 € - 120.000 € all'ano

    Your ResponsibilitiesSupport, develop, and optimise SAP Production Planning (PP) and Project System (PS) modules, ensuring seamless integration with other SAP and third-party systemsCollaborate with business departments to analyse financial and controlling requirements, develop suitable SAP solutions and configure PP/PS modules accordinglyLead and...