Head of Contract

Artemest celebra l'eccellenza dell'artigianato e del design contemporaneo italiani, riunendo oltre 1.000 tra i migliori maestri artigiani e marchi del Paese.

Fondata nel 2015 dal CEO Marco Credendino e dalla Direttrice Creativa Ippolita Rostagno, l'azienda nasce con la missione di condividere con il mondo la bellezza, la qualità e l'unicità del made in Italy.

Con sedi a Milano, Londra, Dubai, Miami e New York, Artemest collabora con clienti privati, interior designer e progetti di sviluppo su larga scala a livello internazionale, portando il savoir-faire italiano in contesti contemporanei e globali.

Posizione:

The Head of Contract is responsible for defining, developing, and leading Artemest's global Contract business, positioning the brand as a reference partner for high-end hospitality, residential, and retail projects worldwide.

This role combines strategic leadership, commercial development, and project execution, ensuring Artemest's artisanal excellence, customization capabilities, and curated network of makers are translated into scalable, profitable contract solutions aligned with luxury market standards.

Key Responsibilities
Strategy & Business Development

• Identify and develop opportunities in hospitality, luxury residential, yachting, retail, offices, and public spaces.
• Build Artemest's presence among architects, interior designers, developers, hospitality operators, procurement companies, and project managers.
• Establish Artemest as a preferred contract partner for multi-category projects.

Commercial Leadership

• Lead business development activities for the team.
• Lead negotiations for large-scale and high-value contract projects, including pricing, margins, timelines, and contractual terms.
• Define commercial policies, discount structures, and profitability targets for the Contract channel.

Manage key global accounts and strategic partnerships.

• Collaborate with Sales, Marketing, and Marketplace teams to integrate contract opportunities into Artemest's ecosystem.

Team & Structure Development

• Lead the Contract team (sales, account management, project management, design).
• Collaborate closely with Artemest International Sales Teams (NY, Miami, London, Dubai) to evaluate opportunities and secure project development standards
• Define processes, tools, and KPIs to support scalable growth.
• Foster a culture of excellence, accountability, and collaboration.

Project & Operational Oversight

• Oversee the full contract project lifecycle: from brief analysis and feasibility to production coordination, delivery, and installation.
• Coordinate internal teams and external partners (artisans, manufacturers, logistics providers).
• Ensure compliance with technical, regulatory, and quality standards required in international contract projects.
• Monitor timelines, budgets, risks, and client satisfaction.

Product & Customization Leadership

• Work closely with artisans and manufacturers to scale bespoke solutions while maintaining artisanal quality.
• Translate client and market needs into product and service enhancements.

Job Details

• Location: Milan (with international travel)
• Reports to: CEO
• Function: Contract & Project Business

Requisiti:

Profile & Experience

• 7/10+ years of experience in Contract / Project Business within luxury furniture, design, or interiors.
• Solid commercial acumen with experience managing complex negotiations and P&L impact.
• Proven track record in roles comparable to Head of Contract / Project Sales in premium or luxury brands.
• Deep understanding of contract project dynamics, including hospitality and bespoke projects.
• Strong operational and project management skills.
• International mindset and willingness to travel extensively.

Skills & Competencies

• Strategic thinking with hands-on execution capability.
• Strong leadership and influencing skills.
• Excellent negotiation and stakeholder management.
• High sensitivity to luxury positioning, craftsmanship, and design culture.
• Ability to balance creativity, feasibility, and profitability.
• Fluent in English and Italian.

Altre informazioni:

Why Artemest

• Opportunity to shape and scale the Contract division of a globally recognized luxury platform.
• Work at the intersection of Italian craftsmanship, design excellence, and international projects.
• High visibility role with direct impact on Artemest's global growth and brand authority.