Desktop Systems Specialist

6 ore fa

Milano, Lombardia, Italia Allegro MicroSystems A tempo pieno

The Allegro team is united by a clear purpose—advancing technologies that make the world safer, more efficient, and more sustainable. With over 30 years of experience in semiconductor innovation, we bring that purpose to life across every part of the business—from breakthrough product development and customer success to how we show up for each other and the communities we serve.

Summary
Empower Allegro employees to innovate with purpose by providing exceptional technical support and solutions for their desktop systems and applications. As a Desktop Systems Specialist, you'll be a key player in ensuring our teams have the technology they need to drive e-mobility, clean energy, and automation forward. This role combines technical expertise with a customer-centric approach, enabling you to champion user success and contribute to a world-class IT organization.

This role is based in Milan, Assago.

Responsibilities

  • Championing User Success: Provide outstanding day-to-day technical assistance to both on-site and remote users, acting as a trusted advisor and problem-solver. Support encompasses network infrastructure, desktop systems (hardware and software), and corporate applications.
  • Technical Expertise: Investigate, diagnose, and resolve technical issues related to software applications and hardware, demonstrating strong methodical troubleshooting skills and a passion for continuous learning.
  • Driving Innovation: Embrace new technologies and proactively identify opportunities to enhance existing processes and troubleshooting methods. Contribute to a culture of continuous improvement by sharing knowledge and best practices.
  • Collaboration & Communication: Collaborate effectively within a global IT team, communicating technical information clearly and concisely to both technical and non-technical personnel. Partner with development teams on application support issues and contribute to establishing application support standards.
  • Ownership & Accountability: Manage individual projects and deadlines with minimal supervision, taking responsibility for hardware and software procurement and asset management. Effectively utilize our helpdesk ticketing system to track, document, and report on support incidents.

Essential Requirements

  • Proven experience with Microsoft Operating Systems (desktop and server).
  • Proficiency with the Microsoft Office Suite, including Teams, Project, Visio, and Office applications.
  • Hands-on experience with Active Directory (user creation, password management, troubleshooting).
  • Knowledge of endpoint antivirus and web filtering software.
  • In-depth understanding of PC hardware, including component-level expertise and installation experience.
  • Experience with printer repair and connectivity troubleshooting.
  • Working knowledge of networking configuration and troubleshooting.
  • A plus: Scripting experience (PowerShell or similar) or a demonstrated willingness to learn.

Why Allegro?
Join Allegro and become part of a team where your contributions truly matter.

We foster a culture of
Real Innovation
, empowering you to push boundaries, develop cutting-edge solutions, and drive continuous improvement.

Your work will create a
Real Impact
by solving complex real-world challenges that fuel our success and shape the future of technology.

You'll experience
Real Connection
, collaborating with talented colleagues around the globe in an environment built on trust, respect, and a shared purpose.

  • Desktop Systems Specialist

    2 settimane fa

    Milano, Lombardia, Italia Allegro MicroSystems A tempo pieno

    The Allegro team is united by a clear purpose—advancing technologies that make the world safer, more efficient, and more sustainable. With over 30 years of experience in semiconductor innovation, we bring that purpose to life across every part of the business—from breakthrough product development and customer success to how we show up for each other and...

  • Desktop Support Specialist

    2 settimane fa

    Milano, Lombardia, Italia GJR Technologies A tempo pieno

    Role DescriptionThis is an on-site contract role for a Desktop Support Specialist located in Milan. The Desktop Support Specialist will be responsible for installing, configuring, and maintaining desktop hardware and software. The role includes diagnosing and resolving technical issues, providing end-user support, managing tickets and service requests, and...

  • IT - Help Desk Specialist

    6 ore fa

    Milano, Lombardia, Italia Pirola Pennuto Zei & Associati A tempo pieno

    IT - Help Desk Specialist - MilanJob ID: 1304City: MilanArea of activity: Internal FunctionsExperience level: GraduatePirola Pennuto Zei & Associati, a leading professional firm in the field of tax and legal consultancy, is looking for an IT - Help Desk Specialist for its Milan office.The selected candidate will join the team and will be responsible for the...

  • IT Systems Engineer

    2 settimane fa

    Milano, Lombardia, Italia PSI CRO A tempo pieno

    Company Description PSI is a leading Contract Research Organization (CRO) with 30 years of experience in the pharmaceutical industry. Originated in Switzerland, PSI is a privately owned, full-service CRO with a global reach, supporting clinical trials across multiple countries and continents. Our reputation for being highly selective about the projects we...

  • IT Systems Engineer

    7 giorni fa

    Milano, Lombardia, Italia PSI CRO A tempo pieno

    PSI is a leading Contract Research Organization (CRO) with 30 years of experience in the pharmaceutical industry. Originated in Switzerland, PSI is a privately owned, full-service CRO with a global reach, supporting clinical trials across multiple countries and continents. Our reputation for being highly selective about the projects we undertake highlights...

  • IT Systems Engineer

    7 giorni fa

    Milano, Lombardia, Italia PSI CRO A tempo pieno

    PSI is a leading Contract Research Organization (CRO) with 30 years of experience in the pharmaceutical industry. Originated in Switzerland, PSI is a privately owned, full-service CRO with a global reach, supporting clinical trials across multiple countries and continents. Our reputation for being highly selective about the projects we undertake highlights...

  • Site Support Analyst

    7 giorni fa

    Milano, Lombardia, Italia Chubb A tempo pieno

    Job DescriptionThe Site Support Analyst plays a critical role in ensuring the smooth operation of desktop technology and related services within the office environment. Acting as the first point of contact for technical issues, this position is responsible for supporting users with hardware, software, applications, and communication devices. The analyst will...

  • Mechanical Systems Engineer – Aircraft Hydraulic, Landing Gear

    4 ore fa

    Milano, Lombardia, Italia EVEREC A tempo pieno

    Mechanical Systems Engineer - Aircraft Hydraulic, Landing Gear & Flight Control Systems (Military & Civil Aviation) - Italy - €DOELocation:Onsite in Northern Italy (90% onsite, 10% supplier visits)Salary:€DOEOverviewA leading High Tech Company is seeking a Mechanical Systems Engineer with strong experience across hydraulic systems, landing gear, braking...

  • International Systems Administrator

    2 settimane fa

    Milano, Lombardia, Italia Evolus A tempo pieno

    Description Evolus (NASDAQ: EOLS) is a performance beauty company with a customer-centric approach focused on delivering breakthrough products. We are seeking an experienced and driven International Systems Administrator to join our International IT Team reporting to the Sr. Manager, International IT. This individual will join a highly motivated and...

  • IT Specialist, Italy

    3 giorni fa

    Milano, Lombardia, Italia Changan Europe A tempo pieno

    Join Changan Europe – Drive the Future of MobilityAt Changan Europe, we are shaping the next chapter of automotive innovation. As one of China's leading automotive brands, Changan is expanding into Europe with a bold vision: delivering cutting-edge technology, sustainable solutions, and exceptional design to European customers.This is anexciting startup...