Desktop Systems Specialist

2 settimane fa

Milano, Lombardia, Italia Allegro MicroSystems A tempo pieno 40.000 € - 80.000 € all'ano

The Allegro team is united by a clear purpose—advancing technologies that make the world safer, more efficient, and more sustainable. With over 30 years of experience in semiconductor innovation, we bring that purpose to life across every part of the business—from breakthrough product development and customer success to how we show up for each other and the communities we serve.

Summary
Empower Allegro employees to innovate with purpose by providing exceptional technical support and solutions for their desktop systems and applications. As a Desktop Systems Specialist, you'll be a key player in ensuring our teams have the technology they need to drive e-mobility, clean energy, and automation forward. This role combines technical expertise with a customer-centric approach, enabling you to champion user success and contribute to a world-class IT organization.

This role is based in Milan, Assago.

Responsibilities

  • Championing User Success: Provide outstanding day-to-day technical assistance to both on-site and remote users, acting as a trusted advisor and problem-solver. Support encompasses network infrastructure, desktop systems (hardware and software), and corporate applications.
  • Technical Expertise: Investigate, diagnose, and resolve technical issues related to software applications and hardware, demonstrating strong methodical troubleshooting skills and a passion for continuous learning.
  • Driving Innovation: Embrace new technologies and proactively identify opportunities to enhance existing processes and troubleshooting methods. Contribute to a culture of continuous improvement by sharing knowledge and best practices.
  • Collaboration & Communication: Collaborate effectively within a global IT team, communicating technical information clearly and concisely to both technical and non-technical personnel. Partner with development teams on application support issues and contribute to establishing application support standards.
  • Ownership & Accountability: Manage individual projects and deadlines with minimal supervision, taking responsibility for hardware and software procurement and asset management. Effectively utilize our helpdesk ticketing system to track, document, and report on support incidents.

Essential Requirements

  • Proven experience with Microsoft Operating Systems (desktop and server).
  • Proficiency with the Microsoft Office Suite, including Teams, Project, Visio, and Office applications.
  • Hands-on experience with Active Directory (user creation, password management, troubleshooting).
  • Knowledge of endpoint antivirus and web filtering software.
  • In-depth understanding of PC hardware, including component-level expertise and installation experience.
  • Experience with printer repair and connectivity troubleshooting.
  • Working knowledge of networking configuration and troubleshooting.
  • A plus: Scripting experience (PowerShell or similar) or a demonstrated willingness to learn.

Why Allegro?
Join Allegro and become part of a team where your contributions truly matter.

We foster a culture of
Real Innovation
, empowering you to push boundaries, develop cutting-edge solutions, and drive continuous improvement.

Your work will create a
Real Impact
by solving complex real-world challenges that fuel our success and shape the future of technology.

You'll experience
Real Connection
, collaborating with talented colleagues around the globe in an environment built on trust, respect, and a shared purpose.

  • Desktop Systems Specialist

    2 settimane fa

    Milano, Lombardia, Italia Allegro MicroSystems A tempo pieno 30.000 € - 60.000 € all'ano

    The Allegro team is united by a clear purpose—advancing technologies that make the world safer, more efficient, and more sustainable. With over 30 years of experience in semiconductor innovation, we bring that purpose to life across every part of the business—from breakthrough product development and customer success to how we show up for each other and...

  • Desktop Support Specialist

    2 settimane fa

    Milano, Lombardia, Italia GJR Technologies A tempo pieno 30.000 € - 40.000 € all'ano

    Role DescriptionThis is an on-site contract role for a Desktop Support Specialist located in Milan. The Desktop Support Specialist will be responsible for installing, configuring, and maintaining desktop hardware and software. The role includes diagnosing and resolving technical issues, providing end-user support, managing tickets and service requests, and...

  • Electronic Trading Systems Specialist

    2 settimane fa

    Milano, Lombardia, Italia G MASS Consulting A tempo pieno

    G MASS Consulting is seeking an experienced Electronic Trading Systems Specialist to join our client's team. The role focuses on supporting and managing complex trading platforms, with particular emphasis onION MarketViewor similar systems.This is an opportunity to work in a fast-paced trading environment and contribute to the smooth operation of critical...

  • Specialista supporto IT

    2 settimane fa

    Milano, Lombardia, Italia Fondazione Eris A tempo pieno 45.000 € - 55.000 € all'ano

    Descrizione dell'aziendaSuggeriamo di inserire i dettagli qui.Descrizione del ruoloCerchiamo uno Specialista supporto IT per unirsi al nostro team a Milano. In questo ruolo part-time e in sede, sarai responsabile di fornire supporto tecnico quotidiano agli utenti, risolvere problemi tecnici e fornire assistenza per i computer desktop e altre attrezzature...

  • Inside Sales Specialist

    3 giorni fa

    Milano, Lombardia, Italia Ajax Systems A tempo pieno 30.000 € - 60.000 € all'ano

    Ajax Systems is an international technological company and Europe's largest security system manufacturer. In addition, the company offers solutions for video surveillance, smart homes, fire detection, and flood prevention. The product portfolio includes 180 wireless and wired devices for security and automation. Today, Ajax protects over 4.5 million users in...

  • Site Support Analyst

    3 giorni fa

    Milano, Lombardia, Italia Chubb External A tempo pieno 40.000 € - 80.000 € all'ano

    The Site Support Analyst plays a critical role in ensuring the smooth operation of desktop technology and related services within the office environment. Acting as the first point of contact for technical issues, this position is responsible for supporting users with hardware, software, applications, and communication devices. The analyst will deliver...

  • IT Systems Engineer

    3 giorni fa

    Milano, Lombardia, Italia PSI CRO A tempo pieno 50.000 € - 120.000 € all'ano

    PSI is a leading Contract Research Organization (CRO) with 30 years of experience in the pharmaceutical industry. Originated in Switzerland, PSI is a privately owned, full-service CRO with a global reach, supporting clinical trials across multiple countries and continents. Our reputation for being highly selective about the projects we undertake highlights...

  • IT Systems Engineer

    2 settimane fa

    Milano, Lombardia, Italia PSI CRO A tempo pieno 40.000 € - 80.000 € all'ano

    Company Description PSI is a leading Contract Research Organization (CRO) with 30 years of experience in the pharmaceutical industry. Originated in Switzerland, PSI is a privately owned, full-service CRO with a global reach, supporting clinical trials across multiple countries and continents. Our reputation for being highly selective about the projects we...

  • IT Systems Engineer

    2 settimane fa

    Milano, Lombardia, Italia PSI CRO A tempo pieno 40.000 € - 80.000 € all'ano

    Company DescriptionPSI is a leading Contract Research Organization (CRO) with 30 years of experience in the pharmaceutical industry. Originated in Switzerland, PSI is a privately owned, full-service CRO with a global reach, supporting clinical trials across multiple countries and continents. Our reputation for being highly selective about the projects we...

  • IT Systems Engineer

    2 settimane fa

    Milano, Lombardia, Italia PSI CRO A tempo pieno 40.000 € - 80.000 € all'ano

    Company Description PSI is a leading Contract Research Organization (CRO) with 30 years of experience in the pharmaceutical industry. Originated in Switzerland, PSI is a privately owned, full-service CRO with a global reach, supporting clinical trials across multiple countries and continents. Our reputation for being highly selective about the projects we...