Desktop Support Specialist
2 settimane fa
Role Description
This is an on-site contract role for a Desktop Support Specialist located in Milan. The Desktop Support Specialist will be responsible for installing, configuring, and maintaining desktop hardware and software. The role includes diagnosing and resolving technical issues, providing end-user support, managing tickets and service requests, and ensuring efficient IT operations. Additional responsibilities may include maintaining IT system security and collaborating with team members to enhance system performance.
Qualifications
- Proficiency in desktop hardware and software installation, configuration, and troubleshooting
- Experience in end-user support and ticket management systems
- Knowledge of IT system maintenance and security management
- Strong problem-solving and analytical skills
- Excellent communication and interpersonal abilities
- Ability to work independently and collaborate effectively in a team
- Familiarity with SAP integration and IT advisory services is a plus
- Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Modern Desktop Administrator) are preferred
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