Information Management and External Relations Officer

DEADLINE FOR APPLICATIONS

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world's largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website:  and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP? 

• WFP is a 2020 Nobel Peace Prize Laureate.

• WFP offers a highly inclusive, diverse, and multicultural working environment.

• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.

• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

JOB TITLE: Information Management and External Relations Officer
TYPE OF CONTRACT: REG Consultant
UNIT/DIVISION: Aviation Service / Supply Chain & Delivery
DUTY STATION: Rome, Italy
DURATION: 11 months

ABOUT WFP
The United Nations World Food Programme saves lives in emergencies and changes the lives of millions of people around the world. The mission of WFP is to help the world achieve Zero Hunger by 2030. Every day, WFP works to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need to thrive. WFP Aviation manages the only UN-mandated air transport services dedicated to aid workers, the United Nations Humanitarian Air Service (UNHAS). With a fleet of 90 aircraft, UNHAS moves essential supplies over vast distances quickly, offering the last mile air transport solutions to reach places that are nearly impossible to get to - conflict settings, isolated areas with damaged or extremely poor infrastructures.

ORGANIZATIONAL CONTEXT

• Responsible for supporting the implementation of the Aviation Service Communications and Partnerships strategies, using technical experience in web graphic design to enhance visibility and drive innovation.

• The job holder reports to the Head of Information Management & External Relations Unit.

KEY TASKS AND RESPONSIBILITIES

Under the direct supervision of the Head of IM&ER, and the technical Supervision of the Deputy Chief, Aviation Service: Develop, plan and implement Information Management strategy, reporting plans with business objectives. Support ongoing efforts to build effective relationships and collaboration with external partners, ensuring a flow of relevant information and reviews of donor proposal and reports. Coordinate information Management & reporting activities to enhance informed and timely decision-making.

KEY ACCOUNTABILITIES

• Develop different layouts for publications and visual materials (leaflets, booklets, banners, roll-ups folders etc.); ensure that the layout fits the audience (from a technical, professional and cultural standpoint).

• Contributed to complex negotiations on strategic partnership agreements in line with WFP's corporate norms, processes and external regulations aimed at improving the flexibility and predictability of funding for WFP Aviation.

• Support corporate dialogue with partners, such as entities in the donor community and other UN agencies and proactively highlight strategic opportunities and issues to senior management to help improve engagement with key stakeholders and drive awareness and interest in the work of WFP Aviation.

• Coordinate inputs from other WFP entities to ensure that WFP Aviation's position is explained and considered in the development of key advocacy materials including but not limited to global reports.

• Use fresh and attractive templates that are in line with related products and latest trends.

• Design web pages, brochures, magazine covers, annual reports, advertisements, and other communication materials; Create these materials using technology, including computer software programs. Adobe's Creative Suite—including Photoshop, Illustrator, InDesign, and other.

• Create animations, interactive maps, online dynamic reports through HTML.

• Work closely with the Head of the team to ensure all content reflect WFP's visual standards.

• Edit videos and visual material for social media.

• Create accessible, aesthetically appealing and meaningful applications and sites.

• Ensure that standard IM & ER procedures and templates are followed to drive the quality, consistency and standardisation of information management and performance reporting.

• Collate relevant information and data from internal and external sources to facilitate and maximize the exchange of information and data flow between functional area networks, to provide operational awareness and understanding of events that may have humanitarian and/or operational impact.

• Collate and disseminate humanitarian analysis pertaining WFP Aviation current or future responses and donor policies, trends and preferences to ensure consistent operational reporting.

• Collate, analyse and communicate Information', pertaining to the operational environment to facilitate access to timely and accurate information used at country, regional and corporate level.

• Provide and coordinate inputs for the Annual Reporting with the Aviation Field Operations IM Focal Points to ensure coherence and quality of performance information.

• Collaborate with counterparts internally and with other UN agencies to ensure consistency in humanitarian information and to complement WFP analysis and information.

• Support the enhancement of the capacity of staff and partners to effectively manage operational information and performance reporting through assisting in the delivery of IM training on core competencies.

• Guide and supervise more junior staff as required, acting as a point of referral, and supporting them with more complex analysis and queries.

• Support Aviation Field Operations' IM Focal Points by preparing and reviewing donor proposals and reporting.

• Contribute to identifying Corporate Performance Reporting Improvements.

• Deploy to Aviation operations in the role of Information Management and External Relations Focal Point.

• Manage the regular flow of news/information about the Aviation Service work, ensuring reputational risks are identified and managed.

• Contribute to/implement the division communications and social media strategy.

• Other as required by the Supervisor or Chief of Aviation.

DELIVERABLES AT THE END OF THE CONTRACT:
a) Have established good relationships and proactive coordination with all Aviation Field Operations to the Annual Performance Plan, SCDA quarterly/annual reports, CO meetings and supporting UNHAS field outstations.
b) Have established good relationships and proactive coordination with relevant IM Networks and WFP Aviation stakeholders' Focal Persons and timely preparation of end reports; c. Have performed his/her activities in accordance with the guidance from the Head IM&ER, IM&ER team, and WFP Aviation Service.
c) Have performed his/her tasks at satisfactory level according to his/her supervisor through the PACE.

QUALIFICATIONS & EXPERIENCE REQUIRED:
Minimum of 3 years of professional experience in communications and/or information management practices within the humanitarian context. Previous experience in leading and delivering innovative communications projects. Previous working experience with the Aviation Service in a similar role.

STANDARD MINIMUM ACADEMIC QUALIFICATIONS:
 

Education: Advanced University degree in International Relations, Communications or other relevant field, or First University degree with additional years of related work experience and/or trainings/courses.

Languages:  Fluent in English Language (Level C) and a second UN language as per WFP requirements.

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: 

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).

• Once your profile is completed, please apply, and submit your application.

• Please make sure you upload your professional CV in the English language

• Kindly note the only documents you will need to submit at this time are your CV and Cover Letter

• Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time

• Please contact us at in case you face any challenges with submitting your application

• Only shortlisted candidates will be notified

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.