Front Desk Receptionist

Job description

Role Description

This is a full-time, seasonal on-site role for a Front Desk Receptionist, located in Montepulciano. The position runs from April 1st to October 31st, 2026. The Front Desk Receptionist will manage day-to-day reception duties including greeting visitors, answering and directing phone calls, and maintaining the front desk area. Additional responsibilities include providing exceptional customer service, managing appointment scheduling, handling clerical tasks, and ensuring smooth communication between clients and team members. This role is integral to creating a warm, welcoming, and professional experience for our guests, reflecting the style and values of SBC Estate & Travel's hospitality philosophy.

Qualifications

• Proficiency in phone etiquette and ability to perform front desk duties efficiently
• Strong clerical and organizational skills, including managing schedules and records
• Excellent verbal and written communication skills
• Outstanding customer service and interpersonal abilities
• European Driving License B
• Ability to work on-site in Montepulciano with strong time management and attention to detail
• Previous experience in hospitality, tourism, or a related field is preferred
• Fluency in Italian and English is highly preferred; additional languages are considered a plus