Inhouse Sales Executives
2 settimane fa
Join Anantara Hotels and Resorts if you are passionate about a career that offers authentic luxury in some of the world's most unique and exciting locations.
You'll have the opportunity to work in locations that range from the buzz of Bangkok to the expanse of the Arabian desert, the sparkling Indian Ocean, or the cultural heritage of Europe.
You will also be part of a team that embraces the modern character of each destination, while upholding world-class operational standards and delivering a uniquely personal service to every guest.
What will be your mission?As an In-House Sales Executive, you will organize and coordinate the events in the hotel, including the quotation, billing and managing the service orders. You will be responsible for delivering the guest experience from event planning, to handling customer requirements during meetings, to post-event follow-up with customers. Key to this role is developing expertise in understanding sector/account needs, maximizing guest satisfaction, and driving incremental revenue to the hotel.
What will you do? Manage bookings and events confirmed by the Global Sales Office. Respond to all the requests according to SLA's (Service Level Agreement). Elaborate the budget for the celebration of events in the hotel. Receive the requests by the customers through visits, agencies or applications from Groups Department or Accounts Executives of MH E&A. Negotiate with the customers the budgets related to the organization of events, hotel services, etc. Organize commercial visits/site inspections to current and potential customers of the hotel in order to establish regular contacts and present them the different services. Organize special events and acts requested by the costumers, coordinating the different hotel departments involved (training courses, presentations, press conference, interviews, etc.). Supervise the lounges and facilities installed for the celebration of events. Check the bills related to the events organized in the hotel. Solve the incidences of the revenue of customers, contacting with them and with the company´s Administration Department. Define with the Hotel Director, the prices of hotel meeting rooms and lounges, according to its demand and occupation levels, available dates, etc. Introduce potential clients to the Hotel Director / Commercial Director. Where applicable, this role will also involve management and the active coaching of assigned Meetings & Events team members. What are we looking for? At least 2-3 years of hotel Front Office and/or Sales/GEM areas experience, preferably in a hotel of similar size and complexity. Degree or diploma in Hotel Management or equivalent. Fluency in local language is a must and a high level of English is required. Working knowledge of various computer software programs (Microsoft Office, POS, etc) and Front Office systems. Knowledge of the principles of revenue management and commercial policies. Business awareness.Excellent communication skills.Customer service oriented.Sales skills and techniques.Excellent management and organizational skills. Ability to work on his/her own and as part of a team. Why choose us?At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:
Worldwide experience – diversity of 150 different nationalities.Career development opportunities full of national and international challenges. Wide range of training programmes to enhance your skills. Wellbeing initiatives, including flexible working conditions.Team member recognition programmes, including Memorable Dates.Ability to make a difference through our sustainability programme and volunteering initiatives.Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.Are you looking for a new challenge? Apply now
Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.
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