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Contract Manager North Italy

2 settimane fa

Milano, Lombardia, Italia WebBeds A tempo pieno

About WebBeds

Launched in 2013, WebBeds is a global marketplace for the travel trade, providing powerful distribution solutions that make selling and buying travel products easier. It sources accommodation and destination services from travel suppliers, aggregates and merchandises that content in the WebBeds platform, then distributes it to its global network of travel trade buyers, who sell to the travelling public.

Hotels and other suppliers - global and regional hotel chains, independent hotels, apartments, resorts, attractions, transfer and sightseeing companies and more - can sell their products to a global network of online and offline travel buyers through robust solutions that provide greater inventory control to simplify distribution, and leverage WebBeds enhanced analytics to inform inventory optimisation choices – saving costs and increasing revenue.

Travel buyers - online travel agencies, retail travel agents, corporate travel managers, tour operators, wholesalers, tourism boards, super apps, DMC's, group providers, airlines and more - can integrate the hundreds of thousands of hotels and ground services in the WebBeds marketplace through simple and seamless API connectivity, or they can search, shop and book online through one of WebBeds trade only booking sites.

WebBeds operates globally through four geographic regions – Europe, Asia Pacific, MEA (Middle East and Africa) and Americas - with over 1,900 travel professionals working in 120 cities across 50 countries worldwide.

Find out more about the WebBeds business at

WebBeds is a travel brand of the Web Travel Group (ASX: WEB).

In this role you will :

As a Contracts Manager at WebBeds, you will play a critical role in securing competitive hotel contracts for

the regions under your remit. Your efforts will contribute to achieving the company's KPIs, including securing the ideal mix of hotels, competitive pricing, availability, and margins. You will have full ownership and are responsible for all revenue streams coming into the destination that you manage.

Key responsibilities

  • Negotiate and secure contracts with hotels in your allocated regions to meet the company's KPIs, including:
    • Number and mix of hotels.
  • Competitive pricing and availability.
  • Revenue performance of hotels in your portfolio.
  • Develop and maintain relationships with hotel partners, ensuring alignment with WebBeds' strategic goals.
  • Regularly review the performance of contracted hotels, addressing issues related to pricing, availability, or quality.
  • Conduct market research to identify opportunities for expansion and ensure competitiveness in assigned regions.
  • Collaborate with the regional leadership to develop and implement effective contracting strategies.
  • Monitor and analyse destination performance metrics to ensure continuous improvement and alignment with company goals.

The skills we would love to see in your suitcase

  • Proven experience in hotel account management or a similar role in the travel industry.
  • Strong knowledge of the assigned region(s) and its hospitality market dynamics.
  • Demonstrated ability to meet revenue targets in a competitive environment.
  • Experience in building and managing relationships with hotel partners.
  • Familiarity with online distribution platforms, APIs, or cloud-based systems is a plus.
  • Excellent analytical and organizational skills.
  • Fluency in English; additional language skills relevant to the assigned regions are highly desirable.
  • Negotiation Skills: Ability to secure favourable terms while maintaining strong relationships with partners.
  • Market Knowledge: Deep understanding of the travel and accommodation market in assigned regions
  • Analytical Thinking: Capable of evaluating market trends and performance data to make informed decisions.
  • Communication: Strong interpersonal and written skills for liaising with internal and external stakeholders.
  • Results Orientation: Demonstrated ability to meet or exceed performance targets in a fast-paced environment.
  • Problem-Solving: Proactive and resourceful in overcoming challenges and identifying innovative solutions.
  • Contracting experience gained with the hotel industry.
  • Able to develop and maintain strong and trusting relationship with hoteliers.
  • Educated to degree level of equivalent or equivalent professional qualification.
  • Minimum 2 years contracting experience in hotel industry (OTAs, Bed banks, Tour Operators).
  • Understanding of current contracting landscape (dynamic and static models).
  • Highly accurate with excellent attention to detail.
  • Well-developed written and verbal communication skills.
  • Professional fluency in English. Italian is mandatory.
  • Able to work well under pressure and meet strict deadlines.
  • A solid working knowledge of Microsoft Word, Excel, and Outlook.

Why choose us as your next destination?

We are super proud of our dedicated team of friendly, energetic & passionate professionals. Our people are key to the success of our business & everybody at WebBeds has their own unique role to play as we continue to drive the company forward.

Over 50 different languages are spoken by our workforce, but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires, we all share the common goal to take pride in what we do & to deliver our partners with unbeatable service & support.

International highly skilled group of experts from all around the globe

Dynamic environment with the chance to grow, influence & impact change
Disruptive, fast-growing market leader within travel & endless possibilities
Culture built on collaboration empowerment and innovation

Find out more about the WebBeds business at - #LI-Hybrid