Support Engineer

7 ore fa

Italia Serco A tempo pieno

Job Introduction

Joining Serco Italy's amazing team offers:

  • Competitive Salary.
  • Great career opportunities in the Space industry
  • Comprehensive package of benefits offered by the company, such as life insurance and health insurance.
  • Engaging company events to foster team spirit.
  • Hybrid working model to support work-life balance.
  • Opportunity to work in an international environment.
Job Introduction

Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASASerco Italia S.p.A. is one of the top 50 World Space Manufacturing and Service companies with a long history of providing Earth Observation operations, maintenance and front-end services to the European Space Agency. The company also offers vast experience to a huge number of IT and space markets including central governments, defense organizations, the aerospace industry and commercial companies.

We are currently searching for an experienced and dynamic Support Engineer to join our international team in Rome. The job holder will be involved in the monitor and control the EO data production and dissemination in Operational environment.

Key Responsibilities

As a Support Engineer you will concentrate your activities on the following:

  • Configuration, setup and integration of dissemination chain modules.
  • Development of tools/scripts able to monitor and handle the EO data production and dissemination flow.
  • Linux shell scripting, python programming for maintenance and operation activities.
  • Perform EO processing activities.
  • Support to testing and verification activities.
  • Execution of regular maintenance activities.
  • Real­time monitoring and control of the end-to-end production and dissemination chains.
  • Execution of Transfer to Operations of service applications.
  • Management of service incidents and anomalies.
  • Update of Operational Procedures.
  • Second level of Help desk technical support.
  • Contribution to prepare Operational Reports.
Skills

Do you think you are the person we are looking for? See below what experience or knowledge you should bring:

  • Linux O.S. and native shell scripting.
  • Ability to work in a team and to share and acquire knowledge.
  • Pro­active problem solving attitude.
  • Anomaly investigations.
  • Technical documentation preparation.

Additional skills:

  • Good communications skills in English (spoken, written) and possibly good knowledge of Italian.
  • Proactive approach to problem identification and resolution.
  • Take full responsibility for the successful conclusion of the activities and success-oriented.
  • Very good user liaison capability and team-player spirit.
  • Sharp and curious mind.
  • Availability to travel within Europe to attend meetings.

Any experience in the following would be of great value:

  • Basic Relational database knowledge.
  • Python programming.
  • Knowledge of Earth Observation data products.
  • Object storage knowledge.

  • Support Engineer

    3 settimane fa

    Italia Adecco A tempo pieno

    Adecco is looking for a Support Engineer II for a leading international company in the logistics sector. If you have experience in onsite technical support and want to join an innovative global organization, this is your opportunity! What You'll Do Handle technical support requests via chat, phone, email, and ticketing system. Diagnose and resolve issues on...

  • Enterprise Support Engineer

    2 settimane fa

    Italia Remotely A tempo pieno

    A technology services company is seeking an experienced Global Support Services Engineer to resolve incidents and implement solutions for enterprise-level machines. This role involves hardware diagnostics, software troubleshooting, and excellent client communication. Ideal candidates will have a degree in IT or related fields and substantial experience in IT...

  • Technical Support Engineer

    3 settimane fa

    Italia VmWay S.r.l. A tempo pieno

    VmWay è una società che opera nel mondo Information e Communication Technology su tutto il territorio nazionale ponendosi come system integrator, sia per servizi di manutenzione che per quelli professionali. Per inserimento nel nostro organico stiamo ricercando un Technical Support Engineer da inserire all'interno del NOC di un nostro cliente a...

  • Technical Support Engineer

    3 settimane fa

    Italia VmWay S.r.l. A tempo pieno

    VmWay è una società che opera nel mondo Information e Communication Technology su tutto il territorio nazionale ponendosi come system integrator, sia per servizi di manutenzione che per quelli professionali. Per inserimento nel nostro organico stiamo ricercando un Technical Support Engineer da inserire all'interno del NOC di un nostro cliente a Rho....

  • Junior Logistic

    5 giorni fa

    Italia STAM S.r.l. A tempo pieno

    STAM è attualmente alla ricerca di Junior Logistic & Support Engineer per sviluppo di attività e progetti per i nostri team di Difesa a La Spezia . Cerchiamo un profilo giovane, brillante e fortemente proattivo, pronto a mettersi in gioco e ad affrontare attività operative e progettuali sfidanti. Entrando a far parte del team Engineering...

  • Desktop Support Engineer

    2 settimane fa

    Italia Tech Zone LLC A tempo pieno

    Work type: FTE Language: English, Local C1, B2 JOB DESCRIPTION Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate...

  • Tech Support Engineer

    2 settimane fa

    Italia Cynet Security A tempo pieno

    A cybersecurity company is seeking a proficient Technical Support Engineer in Italy. The role involves installation and support of cybersecurity products, creating documentation, and providing training. Candidates should excel in troubleshooting and possess strong communication skills in both Italian and English. Join a team that prioritizes customer defense...

  • Electrical Controls Engineer

    1 settimana fa

    Italia Mase Consulting Ltd A tempo pieno

    Commissioning / Electrical Controls Engineer – Substation Relay Protection Sponsorship and Relocation offered - however candidates must speak intermediate level of Italian and English. Do you enjoy the practical hands-on elements of Electrical Engineering and enjoy the technical challenges associated with power transmission and distribution projects? ...

  • Global Support Services Engineer

    3 settimane fa

    italia Remotely A tempo pieno

    Vendor Certification Successful Applicants are required to hold two current Enterprise Vendor Certifications (Advanced Technical Expert Level in at least one) in any or equivalent Server / Storage (but not limited to) IBM NetApp Dell / EMC VMWare RedHat Nutanix HPE Oracle Fujitsu Networking (but not Limited to) Cisco (CCNP/CCIE only) Juniper (JCNP/JCIE only)...

  • Global Support Services Engineer

    2 settimane fa

    Italia Remotely A tempo pieno

    Vendor Certification Successful Applicants are required to hold two current Enterprise Vendor Certifications (Advanced Technical Expert Level in at least one) in any or equivalent Server / Storage (but not limited to)- IBM - NetApp - Dell / EMC - VMWare - RedHat - Nutanix - HPE - Oracle - Fujitsu Networking (but not Limited to)- Cisco (CCNP/CCIE only)-...