Junior Customer Service Engineer

Job ID

481847

Posted since

20-Oct-2025

Organization

Siemens Healthineers

Field of work

Customer Services

Company

Siemens Healthcare S.r.l.

Experience level

Recent College Graduate

Job type

Full-time

Work mode

Hybrid (Remote/Office)

Employment type

Permanent

Location(s)

• Rome - Roma - Italy

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Apply now for the position of Customer Service Engineer for Puglia region (Italy) and you will be trained in 30 months as Customer Service Engineer, learning how to install, configure and maintain Healthcare Diagnostic equipment with reference to radiology products within the designated area.

Your role:

Reporting to the Customer Service Territory Manager you will learn to:

• Manage face-to-face customer relationships, ensuring positive and professional experience.
• Ensure the complete execution of all preventive maintenance activities on assigned assets.
• Work effectively and collaborate with Project Managers and Application Specialists to successfully implement complex solutions.
• Interact with the Customer Care Center and Regional Support Center to ensure proper resolution of technical issues

Your expertise:

• Bachelor's Degree in Electronic Engineering or a technical diploma (e.g., from an ITS - Istituto Tecnico Superiore) in Electronics.
• General knowledge of the Digital Healthcare sector is a plus.
• Proficiency with Microsoft Office Suite (Windows, Excel, Word).
• Fluent in English (both written and spoken).
• Willingness to travel within the assigned territory and across Italy as required.
• Must be available to travel primarily in South Italy, with occasional travel to other regions and abroad.
• Residency in Puglia, with a preference for candidates living in Bari.

Contractual Requirement: must be under 29 years old to be eligible for a professional apprenticeship contract (Contratto di Apprendistato).

To find out more about the specific business, have a look at https://www.siemens-

Who we are:

We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work:

When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Check our Careers Site at https://www.siemens-

As an equal opportunity employer, we welcome applications from individuals with disabilities.

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To all recruitment agencies:

Siemens Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated.