Field Service Specialist

5 giorni fa

Forlì, Emilia-Romagna, Italia Trevi Group A tempo pieno 40.000 € - 80.000 € all'ano
Description

Soilmec SpA is looking for: 

Field Service

Activity:

  • Diagnose and solve technical problems related to Foundation Equipment
  • Hydraulic, hardware, software and communication interfaces issues
  • Work with customers to understand technical issues and offer solutions to meet their needs effectively
  • Assembling, assembling, and wiring on-board electrical systems, switchboards electrical panels, and related shunts.
  • Verifying, through the use of tools such as heads and multimeters, the correctness of assembly.
  • Assembly of mechanical and hydraulic components.
  • Coordinate with internal teams, including design engineering, product management and quality control, to solve complex technical problems and provide feedback on product improvement.
  • Conduct product training for customers and service partners to improve their understanding and problem-solving skills.
  • Make accurate records of customer interactions, technical problems and solutions in a timely manner.

Requirements:

  • Technical Diploma (industrial, mechanical, electrical, electronic)
  • Knowledge of mechanical/oleodynamic and electrical/electrotechnical drawing
  • Knowledge of electrical wiring and precision equipment
  • Knowledge of PLC programming systems
  • Knowledge of measuring instruments: testers, multimeters and othersù
  • Knowledge of measurements of screws, bolts, threads and hydraulic fittings
  • Knowledge of measuring instrumentation (meter, gauge)
  • At least 3 years of experience in similar role.
  • Good knowledge of English (B2)
  • Excellent communication and leadership skills.
  • Ability to work collaboratively and cross-functionally with other areas of the company.
  • Customer orientation and attention to detail.
  • Willingness to travel internationally for technical customer support.

     

Trevi Group is an equal opportunity employer. We welcome applications from all members of the company, regardless of age, gender, sexual orientation, ethnicity, religion or creed.

 

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