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L3 Support Engineer

2 settimane fa

Roma, Lazio, Italia HCLSoftware A tempo pieno

ARE YOU READY TO JOIN OUR TEAM?

We are busy, growing quickly and have an incredible workforce who are committed to becoming the #1 Software company in the world. Come join HCL's fast-growing, $2B software business and make an impact from Day 1 This is an exciting time to be joining HCL Software, as we expand, invest and grow.

Qualifications:

  • Bachelor's degree in computer science, information technology, or mathematics
  • 5 years of Java.
  • Have a knowledge of at least one of the other most common development languages would be a plus (C/C++, JavaScript, Python)
  • Good hands on experience in HTML, CSS, Javascript, UI frameworks such as Bootstrap, React Js, D3.Js etc)
  • Preferable knowledge in Web Server technologies and Database technologies
  • Preferable experience in Automation domain
  • Experience in consuming/developing RESTful API
  • Knowledge of the most common software technologies and design patterns
  • Development experience on multiple projects
  • Strong analytical and problem-solving skills to address technical challenges and ensure project success
  • Provide advanced technical support for escalated incidents that cannot be resolved by Level 1 and Level 2 teams
  • Diagnose and resolve complex issues across applications, infrastructure, and integrations
  • Ability to communicate technical information clearly and collaborate with various stakeholders
  • Ability to collaborate with multi-disciplinary teams of business analysts, developers, data scientists, and subject matter experts
  • Fluent Italian is a must
  • Fluent English is a valuable requirement

Location:

Rome, but at HCL you will be able to get flexible working pattern, a mix of work in presence and smartworking.

Benefits:

  • Health and Life Insurance at zero cost for the employees
  • Meal vouchers
  • Flexible working hours
  • Professional training and development opportunities
  • A comfortable environment at the office with relax areas with tapis roulant, flipper, videogames and table football
  • Ergonomic equipment to work at the office and at home. The work location is in Rome and that the applied working model is partially in presence, on a weekly basis

°°Only applicants who are already eligible to work in Italy, without any VISA assistance, will be eligible°°

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