Customer Service
5 giorni fa
Hays Italy, part of the multinational Hays group, a company listed on the London Stock Exchange, which offers consulting services in the Information Technology sector with the aim of contributing to the success and technological progress of individuals and companies, is looking for an
Customer Service
&
Data Entry Assistant
(
Italian
C1
-level
mandatory
)
to join the
Commercial Department
's team.
Field
:
Energy Originating
&
Trading
Role Overview
The position provides
operational support
to the
Sales
&
Origination
team, ensuring
accurate data
management
, efficient handling of
client requests
, smooth
coordination
of
internal
processes
. The role combines elements of
data entry
&
executive assistance
, requiring strong organizational skills & the ability to
interact
professionally
with
clients
&
stakeholders
Key Responsibilities
- Client Interaction
: Manage
communications
with
clients
(
producers
,
resellers
), addressing inquiries related to
pricing
,
contractual terms
,
billing issues
&
operational updates - Document & Contract Compliancy Management
: Verify, archive & process digital
documents
&
contracts
through internal platforms; ensure
compliance
&
accuracy - Data Entry & System Updates
: Input & maintain
client
&
contract information
in company systems (Portfolio or Market platforms), including
legal
&
financial
details - Email & Workflow Coordination
: Sort & prioritize
incoming
communications,
redirecting
requests
to appropriate team members - Reporting & Analysis
: Support
data reporting
activities & assist in
preparing internal performance
reports - Presentation & Content Preparation
: Create & update
PowerPoint
presentations
& other materials for
internal
&
client
-facing
meetings
(considered a plus) - Supplier & Proposal Management
: Assist in handling
supplier documentation
& support
proposal preparation
for
commercial initiatives - Industry Platform Management
: Utilize & manage
portals
related to
energy trading
&
Guarantees
of
Origin
(
Terna
)
Requirements
- Proven ability to manage
data
&
documentation
with
high accuracy - Strong
organizational
&
multitasking
skills - Excellent communication
skills, both
written
&
verbal - Familiarity with
energy sector platforms
&
processes
is an advantage, but
not mandatory - Ability to work in a
dynamic environment
&
collaborate
within a
team
Location
: Hybrid in
Milan
–
3
/5 days
remotely
(
Friday
half-day
)
Freelancers
are highly welcomed too
Candidates of
any gender identity
, after reviewing the mandatory privacy notice available at , are kindly requested to submit their CV in
PDF
format, quoting the reference number (Ref.
950242
). Hays Solutions S.r.l. Sole Shareholder Company. Subject to the management and coordination of Hays Plc.
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