Customer Lifecycle Management

2 settimane fa

Roma, Lazio, Italia MSX International A tempo pieno

Company Description
MSX International Group
is the leading global provider of outsourced business solutions for the automotive industry making business in more than 80 countries. MSXI's deep industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost, and enhancing customer satisfaction.

Job Description
Are you a young automotive enthusiast interested in growing within the Marketing, Sales, and/or Customer Care areas of a large multinational company?

MSX is looking for a proactive and enthusiastic Customer Lifecycle Management Agent intern to join our team in Rome.
As Part Of Our Team, You Will Manage Customer Inquiries, Communicate With Customers Using Different Platforms. Your Key Tasks Will Be

  • Answering customers inquires
  • Ensuring customer satisfaction and manage follow-ups
  • Optimize follow-up processes to improve customer satisfaction
  • Define and implement targeted sales strategies for individual dealers

Qualifications
We would love to welcome a new colleague passionate about the automotive field, oriented to teamwork and taking the good dose of initiative to achieve results.

Our ideal Customer Lifecycle Management Agent has a Bachelor's degree in Economics, Communication or similar, as well as:

  • Computer literacy, especially MS Office
  • Fluent level of English
  • Previous experience in contact with customers is considered a huge plus
  • Great problem-solving and communication skills
  • Experience of planning complex schedules of activities
  • Flexibility to accomodate any travel requirements

If you're ready to make an impact and contribute to our company's success, apply now

Additional Information

What's in it for You?
At MSX, our employees are the force behind our success. We are dedicated to empowering and encouraging our people and offer flexible working methods to suit all. We are a Disability Confident Committed organisation who takes pride in our diverse workforce.

In Joining MSX, You Can Enjoy

  • Company laptop and phone
  • Lunch voucher
  • Internal parking

Working Pattern

  • 40 hours per week, internship
  • Monday – Friday
  • Rome - hybrid

About MSX
With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:

  • Consumer Engagement
  • Parts, Accessories & Service Performance
  • Actionable Insights
  • Repair Optimization & Compliance
  • Learning Solutions
  • Distribution & Sales Performance

Our proven track record means that we now partner with almost every car manufacturer on the market.

The MSX Purpose
To empower Movers and Makers to thrive in our ever-changing world

The MSX Mission
To harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored, sustainable and innovative solutions.

The MSX Vision
To be the clients' first choice, recognized for our operational excellence and commitment to driving change and innovation in the mobility industry.

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.

  • Application Lifecycle Management Engineer

    4 giorni fa

    Roma, Lazio, Italia Txt Group A tempo pieno

    TXT Group is an international, IT end-to-end provider of consultancy, software solutions and services, supporting the digital transformation of customers' products and core processes. With a proprietary software portfolio and deep expertise in vertical domains, TXT Group operates across different markets, with a growing footprint in Aerospace, Aviation,...

  • Application Lifecycle Management Engineer

    4 giorni fa

    Roma, Lazio, Italia TXT GROUP A tempo pieno

    TXT E-tech, a TXT Group company, is seeking anALM Engineerwith at least 6-8 years of experience to work on some of the most innovative Application Lifecycle Management projects for one of Europe's leading defense contractors.Main Responsibilities:Application Engineer & Technical Support for ALM ToolsALM Solution ArchitectRequired Skills:ALMIBM ToolsetThe...

  • PLM - Product Lifecycle Manager

    4 giorni fa

    Roma, Lazio, Italia AYES - Management & Technology Consulting A tempo pieno

    Unisciti ad AYES e fai la differenzaAYES, multinazionale leader nella consulenza ingegneristica e tecnologica, continua la sua espansione in Italia e all'estero ed è alla ricerca di unPLM Consultant / PLM Specialistcon solida preparazione tecnica e esperienza nella gestione delciclo di vita del prodottoin contesti industriali complessi.Operiamo a livello...

  • Customer Relation Management Campaign Specialist

    3 giorni fa

    Roma, Lazio, Italia Brightstar Italia A tempo pieno

    Location:Roma, IT, 00154Requisition ID: 17986Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital...

  • Customer Success Manager

    2 settimane fa

    Roma, Lazio, Italia Armis A tempo pieno

    Customer Success Manager - Italian speakerApplication Deadline: 31 December 2025Department: Customer TeamEmployment Type: Full TimeLocation: ItalyReporting To: Fabio LichinchiDescription Location: 100% remote based in ItalyWe are looking for a Technical Customer Success Manager (T.CSM) to join our growing Customer Success Team, who are a key in helping our...

  • Customer Experience Senior Consultant

    1 settimana fa

    Roma, Lazio, Italia KPMG Italy A tempo pieno

    Join the digital revolution, helping us to optimise the customer experience and to develop predictive models for customer behaviourDo Work That Matters- Your role and responsibilitiesDo you want to pursue a profession that is truly meaningful and impactful? At KPMG, you will have the opportunity to help clients, the company and colleagues address and solve...

  • Technical Customer Success Manager

    1 settimana fa

    Roma, Lazio, Italia Armis Security A tempo pieno

    Armis, the cyber exposure management & security company, protects the entire attack surface and manages an organization's cyber risk exposure in real time. In a rapidly evolving, perimeter-less world, Armis ensures that organizations continuously see, protect and manage all critical assets - from the ground to the cloud. Armis secures Fortune 100, 200 and...

  • Technical Customer Success Manager

    4 giorni fa

    Roma, Lazio, Italia Armis A tempo pieno

    Armis,the cyber exposure management & security company, protects the entire attack surface and manages an organization's cyber risk exposure in real time. In a rapidly evolving, perimeter-less world, Armis ensures that organizations continuouslysee,protectandmanageall critical assets - from theground to the cloud. Armis secures Fortune 100, 200 and 500...

  • Customer Expansion Team Leader

    2 settimane fa

    Roma, Lazio, Italia MioDottore A tempo pieno

    MioDottore, part of Docplanner Group, in a mission to "helping people live longer, healthier lives", is the world's largest healthcare platform, serving patients and healthcare ecosystems in 13 countries across Europe and LATAM. We develop digital Apps and software solutions for doctors, clinics, hospitals, and patients to streamline the healthcare process....

  • Customer Expansion Team Leader

    3 giorni fa

    Roma, Lazio, Italia DocPlanner A tempo pieno

    Company DescriptionMioDottore, part of Docplanner Group, in a mission to "helping people live longer, healthier lives", is the world's largest healthcare platform, serving patients and healthcare ecosystems in 13 countries across Europe and LATAM. We develop digital Apps and software solutions for doctors, clinics, hospitals, and patients to streamline the...