CRM Country Coordinator

5 giorni fa

Roma, Lazio, Italia Perrigo A tempo pieno
Overview

We are seeking a CRM Country Coordinator. This role ensures that CRM processes align with local business needs while adhering to global standards. The coordinator acts as the primary liaison between local business teams and the EU Commercial applications Lead, providing support, training, and ensuring data integrity. Additionally, the role involves analyzing data using our systems (CRM, SAP, Power BI) to drive sales rep engagement with an efficient usage of these tools

Scope of the Role

Commercial Policy Management
o Validate new commercial policy setups for proper functionality. Upload and link policies to order templates for each cycle and during changes. Update any promo changes from CS&I in commercial policies and sales folders

CRM Management (Salesforce)
o Advanced knowledge of Salesforce CRM, including data management, reporting, and template uploads.
o Perform SAP master data checks and collaborate with relevant teams to ensure orders are processed correctly.
o Upload Salesforce templates provided by Sales with targets per sales rep by KPI. Maintain customer-to-sales rep linkage and update changes as provided by Sales. Upload visibility campaign status using Salesforce templates from CS&I.
o Work closely with Master Data teams to update and maintain accurate information in SAP and Salesforce according to evolving business requirements.
o Interact with the EU Commercial Applications Lead to address business requirements not currently supported by existing applications
o Interact and provide support to sales users for issue resolution, in collaboration with all business teams to provide a solution.

Reporting Analysis
o Update and share reports or create new ones (quota, loyalty, BOM, brands, DESC segments, categories). Upload survey data (DVRP, manager feedback, store checks) using templates from CS&I and Sales.
o Basic Sales Analysis: agent performance, commissions, target achievement (Sell-In Bonus), point-of-sale tracking, average order analysis. 
o Collaborate with the sales team to identify opportunities for improvement and optimization of sales reporting processes. 
o Manage and maintain sales databases, ensuring accuracy and completeness of information.

Training and Support
o Provide training and support to Sales rep. Ensure that they are equipped to use the tools effectively and efficiently.
o Support change management initiatives in the applications.

Compliance & Alignment: 
o Confirm commercial policy uploads align with country business management. Coordinate SAP master data updates until BOM interface capability is implemented

Experience Required

o Previous experience of about 3/4 years in analytical roles, preferably in sales.
o Degree in Management Engineering, Economics, Statistics
o Fluent in English and Italian
o Excellent knowledge of data analysis tools (e.g., Excel, Power BI)
o Strong knowledge of CRM systems (e.g., Salesforce, Dynamics 365)
o Analytical skills for data interpretation and reporting

  • CRM Country Coordinator

    2 giorni fa

    Roma, Lazio, Italia Perrigo France A tempo pieno

    Search by KeywordSearch by LocationSearch by Postal Code Search by LocationSearch by Postal CodeDistance2 mi 5 mi 10 mi 30 mi 50 miSearch by Postal Code Search by LocationShow More OptionsLoading...Country/RegionAllLocationAllJob CategoryAllOnsite or RemoteAllSelect How Often (in Days) To Receive An AlertSelect how often (in days) to receive an alert:Apply...

  • CRM Country Coordinator

    1 settimana fa

    Roma, Lazio, Italia Perrigo Company plc A tempo pieno

    Description OverviewWe are seeking a CRM Country Coordinator. This role ensures that CRM processes align with local business needs while adhering to global standards. The coordinator acts as the primary liaison between local business teams and the EU Commercial applications Lead, providing support, training, and ensuring data integrity. Additionally, the...

  • CRM Country Coordinator

    1 settimana fa

    Roma, Lazio, Italia Perrigo A tempo pieno

    Description OverviewWe are seeking a CRM Country Coordinator. This role ensures that CRM processes align with local business needs while adhering to global standards. The coordinator acts as the primary liaison between local business teams and the EU Commercial applications Lead, providing support, training, and ensuring data integrity. Additionally, the...

  • UN-Nutrition Country Engagement Specialist

    2 giorni fa

    Roma, Lazio, Italia FAO A tempo pieno

    Organizational SettingESN/UN-NUTRITIONUN-Nutrition is the United Nations' platform for collective action on nutrition, hosted by FAO in Rome under the United Nations Economic and Social Council (ECOSOC)'s mandate. It was founded in 2020 and unites agencies to align efforts, reduce fragmentation, and support national and global nutrition goals. A Steering...

  • IS&T CRM

    2 giorni fa

    Roma, Lazio, Italia Bulgari A tempo pieno

    PositionThe IS Clienteling will be responsible for leading the design, governance, compliance and continuous enhancement of clienteling, customer service, and after-sales solutions within the Salesforce ecosystem. Acting as a main IT counterpart for business stakeholders, this role ensures the seamless integration of Salesforce Service Cloud and Marketing...

  • Country Manager

    2 giorni fa

    Roma, Lazio, Italia Eversports A tempo pieno

    Our hearts are burning for sport in all its facets and for the many opportunities that the digital world brings with it. We at Eversports are an international, dynamic team that works hard, has fun and shares a great mission: "Make Sports Happen".For more insight into ourhistory, incredible team and products,check out our "About Us" page on our...

  • Project Coordinator

    5 giorni fa

    Roma, Lazio, Italia World Food Programme A tempo pieno

    DEADLINE FOR APPLICATIONS18 January :59-GMT+01:00 Central European Time (Rome)WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender...

  • Project Coordinator

    2 settimane fa

    Roma, Lazio, Italia World Food Programme A tempo pieno

    DEADLINE FOR APPLICATIONS29 January :59-GMT+01:00 Central European Time (Rome)WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender...

  • Technical Specialist

    2 giorni fa

    Roma, Lazio, Italia FAO A tempo pieno

    Organizational SettingThe Food and Agriculture Organization (FAO) is a specialized agency of the United Nations that focuses on the transformation to more efficient, inclusive, resilient and sustainable agrifood systems for better production, better nutrition, a better environment, and a better life, leaving no one behind.FAO is actively engaging in UN...

  • Food Systems Specialists

    2 giorni fa

    Roma, Lazio, Italia FAO A tempo pieno

    Organizational SettingThe UN Food Systems Summit (hereinafter UNFSS), held during the 2021 UN General Assembly, set the stage for global food systems transformation to achieve the Sustainable Development Goals (SDGs) by 2030. Under the leadership of the Secretary-General, the FSS made it clear that transformative action in food systems is fundamental to...