Customer Service Assistant
2 settimane fa
Are you looking for an exciting job in a growing business? Do you thrive in an entrepreneurial environment with a driven team and a mix of talent that is embedded in a strong international group? Then we have a match For our Italian Sales Office, located in the city center of Milano, we are looking for a Customer Service Assistant, reporting to the Planning & Logistics Manager.
Get ready to take charge of the following responsibilities in our supply chain team in Italy:
- Act as focal point for customers and local commercial teams
- Ensuring a timely, proactive and effective approach to supply chain issues
- Book and process incoming orders & order confirmations; monitor and update customers regarding order status
- Be the SPOC for 3PL logistic partners
- Maintain contact with the warehouses to prevent and solve any possible shipment issue
- Co-ordinate inbound transport from Lotus factories to Italy
- Manage stock and replenishment
- Manage customer complaints and billing issues
- Assist in credit control & finance administration
- Manage the Lotus Italy consumer careline & mail
- Manage ad hoc administration duties for the Italian team
Do you recognize yourself in the following profile? This is what you need:
- Fluency in Italian and English
- Bachelor level education
- Min 2 years of experience in a customer service/ logistics role
- Solid knowledge of logistics processes
- Experience on EDI implementation project would be a plus
- Experience in an FMCG company is strongly recommended
- Solid knowledge of SAP for order-to-cash processes (supporting customer operations)
- Good organization & coordination skills
- Punctuality, attention to detail, and affinity with numbers
- Strong pro-active and customer-centric mindset
- Proficiency in Microsoft Office
- Friendly and open personality
- Passion for our brand
-
Customer Service Assistant
3 giorni fa
Milano, Lombardia, Italia Tailor&Fox Srl A tempo pieno 24.000 € - 30.000 € all'anoSTAGE – INTERNSHIP – Customer Service Assistant – FMCG – Mass Retail – Food Company Overview:L' Azienda nostra cliente è la filiale italiana di un gruppo multinazionale, realtà in fase di forte espansione con l'obiettivo di consolidare e accrescere ulteriormente il business in Italia nel settore del Food Retail – GDO – Horeca. Siamo alla...
-
Customer Service Assistant
2 settimane fa
Milano, Lombardia, Italia db159ced-3498-4b9f-8cb7-35d98675b57a A tempo pieno 25.000 € - 40.000 € all'anoItalyMilanAre you looking for an exciting job in a growing business? Do you thrive in an entrepreneurial environment with a driven team and a mix of talent that is embedded in a strong international group? Then we have a match For our Italian Sales Office, located in the city center of Milano, we are looking for a Customer Service Assistant, reporting to the...
-
Customer Service Manager
5 giorni fa
Milano, Lombardia, Italia Momentive A tempo pieno 40.000 € - 120.000 € all'anoJob Title:Customer Service ManagerSummary:In this role, you will manage support and develop Customer Service Representatives, ensuring the day-to-day execution of Customer Service operations; monitor team performance and contribute to a positive workplace. You will provide excellent customer service by leading and motivating the CS team, developing employee...
-
Customer Service Specialist
2 settimane fa
Milano, Lombardia, Italia Off-White A tempo pieno 30.000 € - 50.000 € all'anoTHE ROLEOff-White is looking for an experienced and solution-focused Customer Service Specialist. In this role, you will be part of the Customer Service team, managing the full order lifecycle for menswear and kidswear, from order entry to final delivery, and engaging with internal and external stakeholders to ensure smooth order management.WHAT YOU'LL...
-
customer service
2 settimane fa
Milano, Lombardia, Italia Samsic HR Italia S.p.A. A tempo pieno 30.000 € - 45.000 € all'anoSAMSIC HRFiliale di San BonifacioRicerca per azienda cliente multinazionale un/a:CUSTOMER SERVICE La risorsa verrà inserita a supporto dell'ufficio commerciale ed interfacciandosi regolarmente con clienti e fornitori svolgerà le seguenti attività:Gestione degli ordini e delle spedizioniInserimento preventivi e offerte commerciali a gestionaleAssistenza...
-
Customer Service Specialist
2 settimane fa
Milano, Lombardia, Italia Red Bull A tempo pieno 35.000 € - 55.000 € all'anoThe Customer Service Specialist represents first point of contact for Red Bull Customers providing support as well to the internal customers/stakeholders.He/she is responsible for the supply chain execution of finished goods & visibility items (VISIT) and for the fulfillment of the order to cash process and reverse.We're looking for a new team member to join...
-
Customer Service Specialist
2 settimane fa
Milano, Lombardia, Italia Red Bull A tempo pieno 45.000 € - 55.000 € all'anoDescrizione dell'azienda The Customer Service Specialist represents first point of contact for Red Bull Customers providing support as well to the internal customers/stakeholders.He/she is responsible for the supply chain execution of finished goods & visibility items (VISIT) and for the fulfillment of the order to cash process and reverse. We're looking...
-
Customer Service Specialist
2 settimane fa
Milano, Lombardia, Italia Red Bull A tempo pieno 45.000 € - 55.000 € all'anoDescrizione dell'aziendaThe Customer Service Specialist represents first point of contact for Red Bull Customers providing support as well to the internal customers/stakeholders.He/she is responsible for the supply chain execution of finished goods & visibility items (VISIT) and for the fulfillment of the order to cash process and reverse.We're looking for a...
-
Customer Service
3 giorni fa
Milano, Lombardia, Italia LHH A tempo pieno 40.000 € - 80.000 € all'anoPer Azienda Cliente, Multinazionale Leader Nel Mercato Delle Soluzioni Illuminotecniche Con Differenti Applicativi (musei, Monumenti, Uffici...), Siamo Alla Ricerca Di Un/unaCUSTOMER SERVICEResponsabilitàCoordinando una risorsa già in organico, la figura si occuperà di:Gestire in SAP il processo di generazione delle quotazioni, inserimento ordini e...
-
Customer Service Specialist
3 giorni fa
Milano, Lombardia, Italia LIXIL A tempo pieno 30.000 € - 50.000 € all'anoEuropeItalyLE_0147-Grohe S.p.AEmployee AssignmentHybridFull Time22 December 2025Grohe is seeking a proactive and empathetic Customer Service Specialist to join our dynamic team in Milan. This full-time hybrid role offers the opportunity to work closely with internal and external stakeholders, ensuring a seamless customer experience from order intake to...
