Customer Support
2 settimane fa
Customer Support - Tecnicorole atFedegariFedegari is a global leader in sterilization and biocontamination solutions, with 70 years of experience in the life sciences industry.PositionIn an effort to strengthen our Customer Care team in Rome, we are looking for a Technical Customer Support resource to supervise and coordinate service and validation engineers, ensuring proper customer assistance in resolving plant issues.ResponsibilitiesGuarantee correct management of customer cases ensuring timely and effective solutions.Guarantee correct management of operational processes and organization of field resources.Ensure correct sharing of technical knowledge and training with field resources.Key ActivitiesAnalyze issues reported by customers, agents or branches.Plan and schedule intervention services at a global level with the customer.Cooperate in the management of field activities.Govern the technical support area for optimisation of field resource management.Interface with customers to resolve cases and technical issues.Handle global issues and interface with internal entities.Attend meetings with customers and inspect sites.What We OfferEntry into an international project-based work environment where each project is customised.Workplace in direct contact with the production site.Company cafeteria.Opportunity for professional growth (vertical and horizontal).Advance travel planning.Company-organised travel (flights, transport, meals, accommodation).Direct hiring, salary negotiated based on experience.RequirementsTechnical diploma or degree in technical discipline.At least 5 years of experience in machine service, preferably in field.Knowledge of management systems and CRM.Reading technical drawings, installation, electrical, P&ID, configuration of phases.Knowledge of electrical and mechanical schematics.English language at B2.Willingness to travel.Additional CompetenciesAnalytical ability.Strong problem-solving attitude.Flexibility.Dynamic.Team work capability.Relationship and communication skills.Additional InformationDepending on the professional background, the selected candidate will undergo an initial training program that includes field activities and client visits, to become more effective with customers and autonomous in daily tasks.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionCustomer ServiceIndustriesMachinery Manufacturing, Industrial Machinery Manufacturing, Mechanical or Industrial Engineering#J-*****-Ljbffr
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Customer Operations
7 giorni fa
Bardi, Italia Customer Analytics Italia A tempo pienoA consulting firm in Milan seeks an Associate to support customer service operations and sales initiatives.You'll assist in project management, conduct data analysis, and engage with clients to deliver impactful solutions.Qualified candidates should have at least a Bachelor's degree, a year of consultancy experience, and strong analytical skills.This role...
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Customer Support Representative
2 giorni fa
Bardi, Italia Essence Coaching Group A tempo pienoCustomer Support Representative - Romanian EnglishAre you a Romanian-speaking professional ready for a dynamic customer support role?Were hiring a Customer Support Representative (Romanian English) to join our On-Site team.This is a great opportunity to use your language skills to support a major international project.What Youll DoDeliver excellent customer...
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Customer Support Representative
2 giorni fa
Bardi, Italia Essence Coaching Group A tempo pienoCustomer Support Representative - Romanian English Are you a Romanian-speaking professional ready for a dynamic customer support role?Were hiring a Customer Support Representative (Romanian English) to join our On-Site team.This is a great opportunity to use your language skills to support a major international project.What Youll DoDeliver excellent customer...
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Customer Support Agent
7 giorni fa
Bardi, Italia Altro A tempo pienoWork & Travel Opportunity in Greece Customer Support AgentLocation:Greece (Athens or Work From Anywhere in Greece)Position:Customer Support AgentLanguage:SpanishWork Schedule:Monday Friday 10:*****:00 (diverse shifts between these hours)Contract Type:Full-timeRemote Option:YES (WAH Work At Home Available)Job DescriptionWe are looking forSpanish-speaking...
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Customer Support Specialist
2 settimane fa
Bardi, Italia Multi-Wing A tempo pienoAbout Multi-Wing:Multi-Wing is a fast-growing, multinational company at the forefront of the ventilation and HVAC industry.With a strong focus on innovation, operational excellence, and customer satisfaction, we serve a wide range of industrial applications worldwide.We are strengthening our Customer Support Team in Italy and are looking for a Customer...
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Customer Support Specialist
4 giorni fa
Bardi, Italia Essence Coaching Group A tempo pienoCustomer Support Representative - French English Are you a French-speaking professional with a passion for exceptional customer experience and technical troubleshooting?We are looking for a dedicated Customer Support Representative (French English) to join our international team in Bulgaria.This is your chance to be part of a dynamic multilingual environment...
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Customer Support Specialist
2 settimane fa
Bardi, Italia Multi-Wing A tempo pienoAbout Multi-WingMulti-Wing is a fast-growing, multinational company at the forefront of theventilation and HVAC industry.With a strong focus on innovation, operational excellence, and customer satisfaction, we serve a wide range of industrial applications worldwide.We are strengthening ourCustomer Support Teamin Italy and are looking for aCustomer Support...
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Customer Support Specialist
2 settimane fa
Bardi, Italia Multi-Wing A tempo pienoAbout Multi-Wing:Multi-Wing is a fast-growing, multinational company at the forefront of theventilation and HVAC industry. With a strong focus on innovation, operational excellence, and customer satisfaction, we serve a wide range of industrial applications worldwide.We are strengthening ourCustomer Support Teamin Italy and are looking for aCustomer Support...
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Customer Experience Support
4 giorni fa
Bardi, Italia Randstad Italia Spa A tempo pienoRandstad Italia Spa, filiale di San Donato Milanese, cerca, per un importante azienda cliente, che opera nel settore Automotive , un CUSTOMER SUPPORT.Sede di lavoro: San Donato Milanese, con possibilità di smart working di un giorno alla settimana;Orario di lavoro: full time , 38h settimanali, dal lunedì al venerdì ;Si prevede un contratto di...
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Customer Experience Support
4 giorni fa
Bardi, Italia Altro A tempo pienoRandstad Italia Spa, filiale di San Donato Milanese, cerca, per un importante azienda cliente, che opera nel settore Automotive , un CUSTOMER SUPPORT.Sede di lavoro: San Donato Milanese, con possibilità di smart working di un giorno alla settimana;Orario di lavoro: full time , 38h settimanali, dal lunedì al venerdì ;Si prevede un contratto di...
