Customer Support Specialist

10 ore fa


Bardi, Italia Essence Coaching Group A tempo pieno

Customer Support Representative - French English Are you a French-speaking professional with a passion for exceptional customer experience and technical troubleshooting?We are looking for a dedicated Customer Support Representative (French English) to join our international team in Bulgaria.This is your chance to be part of a dynamic multilingual environment supporting one of the world's leading heavy equipment brands.What You'll DoHandle inbound and outbound requests via phone, email, chat and webform from end consumers and CATs retailers.Troubleshoot basic technical issues and provide solutions effectively.Assist customers with spare parts search and purchases.Deliver accurate information and ensure every customer feels supported and valued.What You BringFrench C1 and English C1 (both languages at an advanced level are required)Customer-first mindset and excellent communication skillsStrong problem-solving ability and attention to detailAt least 1-2 years of work experience in BPO or experience with US customersWhy You'll Love ItSalary: **** EUR Gross per month.Access structured onboarding and ongoing skill development.Potential for a Hybrid work model after 6 months based on performance.Relocation assistance is available.Key SkillsDesign EngineeringBaanCustomer ServiceFund ManagementABAPElevatorEmployment Type: Full TimeExperience: yearsVacancy: 1#J-*****-Ljbffr



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