Onboard Guest Experience

A leading cruise line operator is seeking a Costa Ambassador to enhance onboard guest experiences and drive sales.This role involves aligning with company strategies and connecting with guests to promote a variety of onboard services.Ideal candidates have at least one year of retail or sales experience and are fluent in English and Italian.Join a vibrant...

A leading cruise company is seeking a Specialty Restaurant Manager to oversee onboard dining operations, ensure top-notch guest experiences, and drive team excellence.With responsibilities ranging from managing a team and enhancing profitability to maintaining health standards, this role is pivotal in delivering unforgettable dining experiences.Candidates...

A luxury hotel in Rome is seeking an Assistant Director of Guest Service to manage all front office operations.The role involves leading a team to enhance guest satisfaction and financial performance.The ideal candidate should have substantial experience in guest services, strong leadership skills, and a commitment to excellent customer service.This position...

Position SummaryAccording to operational needs, the selected intern will support either the Guest Experience or Guest Relations team.Under the supervision of a designated mentor and experienced staff, the intern will participate in daily activities aimed at ensuring an exceptional guest experience.This internship is designed for training and skill...

A luxury hotel chain in Florence seeks a Guest Experience Supervisor responsible for leading the guest experience team.The ideal candidate will have strong leadership skills, be bilingual in English and Italian, and possess at least 2 years of experience in a luxury setting.Duties include providing exceptional guest services, resolving issues, and ensuring...

A leading hotel company in Rome is seeking a dedicated individual for guest services.Responsibilities include managing check-ins and check-outs, handling guest inquiries, and ensuring a pleasant experience.Candidates do not require prior experience but must have a high school diploma or equivalent.This role offers an opportunity to grow in a welcoming...

A leading hospitality firm in Italy is seeking a Guest Experience Expert to provide exceptional service to guests and enhance their overall experience.The ideal candidate should have a high school diploma and be able to perform physical tasks such as standing, lifting, and assisting guests.This role is crucial for maintaining the high standards of guest...

Il/la Guest Experience AgentIl/la Guest Experience Agent è il primo punto di contatto per gli ospiti una volta arrivati a destinazione.Il suo obiettivo principale è garantire un'esperienza impeccabile ed esclusiva per tutta la vacanza, anticipando le necessità del cliente e risolvendo eventuali complaint in tempo reale.Dettagli sul clienteDMC di fascia...

Additional InformationJob NumberJob CategoryRooms & Guest Services OperationsLocationThe Westin Excelsior Rome, Via Vittorio Veneto 125, Rome, Città Metropolitana di Roma, Italy, 187ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out.Instead, we want to build...

A leading property management company in Italy is looking for a Guest Relations Partner to enhance guest experiences.You will be the primary contact for guests, ensuring they feel welcomed and supported from booking to checkout.The ideal candidate will have experience in hospitality, strong communication skills, and a tech-savvy background.This remote-first...