Marketing Customer Support Representative

3 giorni fa

Verona, Italia Cross Border Talents A tempo pieno

Job TitleMarketing Customer Support Representative (Italian & English)LocationLisbon Portugal(On-site)Start Date29 January ****Working HoursInitial Schedule (Phase 1):Monday to SundayOperating hours:07:*****:00Rotative shifts:07:*****:0010:*****:00Later Phase (TBC by client):24/7 Rotative Shifts2 Rotative Days OffLanguages RequiredItalian: C1 / Native levelEnglish: B2 level or higherRole OverviewYou will provideB2B customer supportto advertisers using the companys advertising products.The role focuses onproduct troubleshooting advertiser education and customer experiencedelivered viaemail and chat channels.This position requires strong communication skills problem-solving abilities and a customer-centric mindset.Key ResponsibilitiesActively contribute to initiatives that improve service quality and overall user experienceHandleend-to-end product troubleshootingand advertiser supportManage case volumes acrossemail and chat channelsOwn customer queries and drive resolution by collaborating with internalProduct Operations and Engineering teamsResolvegeneric technical and product-related issuesEnsure highCustomer Satisfaction (CSAT)by providing timely updates and clear communicationMaintain adherence toservice level agreements (SLAs)and productivity targetsPartner with internal technical specialists toeducate advertiserson product features and common issuesCompensation & BenefitsBase Salary: **** (for 14 months)Meal Allowance: 7.63 / dayHealth Insurance: Available from day 1 (employee contributes monthly; free after 6 months of contract)Welcome Bonus: Paid over 12 months during the first year (conditional on

  • Marketing Customer Support Representative

    2 settimane fa

    Verona, Italia Savior Artigos Texteis Lda A tempo pieno

    Marketing Customer Support Representative (Italian & English) Job Title: Marketing Customer Support Representative (Italian & English) Location: Lisbon, Portugal (On‑site) Start Date: 29 January 2026 Working Hours (Phase 1): Monday to Sunday, operating 07:00 – 19:00, rotative shifts 07:00–16:00 / 10:00–19:00 Later Phase (TBC by client): 24/7 rotative...

  • Marketing Customer Support Representative

    2 settimane fa

    Verona, Italia Savior Artigos Texteis Lda A tempo pieno

    Marketing Customer Support Representative (Italian & English) Job Title: Marketing Customer Support Representative (Italian & English) Location: Lisbon, Portugal (On‑site) Start Date: 29 January 2026 Working Hours (Phase 1): Monday to Sunday, operating 07:00 – 19:00, rotative shifts 07:00–16:00 / 10:00–19:00 Later Phase (TBC by client): 24/7 rotative...

  • Marketing Customer Support Representative

    4 giorni fa

    Verona, Italia Cross Border Talents A tempo pieno

    Job Title Marketing Customer Support Representative (Italian & English) Location Lisbon Portugal (On-site) Start Date 29 January 2026 Working Hours Initial Schedule (Phase 1): Monday to Sunday Operating hours: 07:00 19:00 Rotative shifts: 07:00 16:00 10:00 19:00 Later Phase (TBC by client): 24/7 Rotative Shifts 2 Rotative Days Off Languages Required Italian:...

  • Marketing Customer Support Representative

    3 giorni fa

    Verona, Italia Cross Border Talents A tempo pieno

    Job Title Marketing Customer Support Representative (Italian & English) Location Lisbon Portugal (On-site) Start Date 29 January 2026 Working Hours Initial Schedule (Phase 1): Monday to Sunday Operating hours: 07:00 19:00 Rotative shifts: 07:00 16:0010:00 19:00 Later Phase (TBC by client): 24/7 Rotative Shifts 2 Rotative Days Off Languages Required Italian:...

  • Marketing Customer Support Representative

    2 giorni fa

    Verona, Italia Savior Artigos Texteis Lda A tempo pieno

    Marketing Customer Support Representative (Italian & English)Job Title: Marketing Customer Support Representative (Italian & English)Location: Lisbon, Portugal (On-site)Start Date: 29 January ****Working Hours (Phase 1): Monday to Sunday, operating 07:*******:00, rotative shifts 07:*****:*******:*****:00Later Phase (TBC by client): 24/7 rotative shifts, 2...

  • Marketing Customer Support Representative

    2 settimane fa

    Verona, Italia Savior Artigos Texteis Lda A tempo pieno

    Marketing Customer Support Representative (Italian & English)Job Title:Marketing Customer Support Representative (Italian & English)Location:Lisbon, Portugal (On-site)Start Date:29 January ****Working Hours (Phase 1):Monday to Sunday, operating 07:*******:00, rotative shifts 07:*****:*******:*****:00Later Phase (TBC by client): 24/7 rotative shifts, 2...

  • Marketing Customer Support Representative

    3 giorni fa

    Verona, Italia Cross Border Talents A tempo pieno

    Job Title Marketing Customer Support Representative (Italian & English)LocationLisbon Portugal (On-site)Start Date29 January ****Working HoursInitial Schedule (Phase 1):Monday to SundayOperating hours: 07:*****:00Rotative shifts:07:*****:0010:*****:00Later Phase (TBC by client):24/7 Rotative Shifts2 Rotative Days OffLanguages RequiredItalian: C1 / Native...

  • Marketing Customer Support Representative

    2 settimane fa

    Verona, Italia Savior Artigos Texteis Lda A tempo pieno

    Marketing Customer Support Representative (Italian & English) Job Title: Marketing Customer Support Representative (Italian & English) Location: Lisbon, Portugal (On‑site) Start Date: 29 January 2026 Working Hours (Phase 1): Monday to Sunday, operating 07:00 – 19:00, rotative shifts 07:00–16:00 / 10:00–19:00 Later Phase (TBC by client): 24/7 rotative...

  • Marketing Customer Support Representative

    44 minuti fa

    Verona, Italia Savior Artigos Texteis Lda A tempo pieno

    Marketing Customer Support Representative (Italian & English) Job Title: Marketing Customer Support Representative (Italian & English) Location: Lisbon, Portugal (On‐site) Start Date: 29 January 2026 Working Hours (Phase 1): Monday to Sunday, operating 07:00 – 19:00, rotative shifts 07:00–16:00 / 10:00–19:00 Later Phase (TBC by client): 24/7 rotative...

  • Marketing Customer Support Representative

    2 settimane fa

    verona, Italia Savior Artigos Texteis Lda A tempo pieno

    Marketing Customer Support Representative (Italian & English)Job Title: Marketing Customer Support Representative (Italian & English)Location: Lisbon, Portugal (On‑site)Start Date: 29 January 2026Working Hours (Phase 1): Monday to Sunday, operating 07:00 – 19:00, rotative shifts 07:00–16:00 / 10:00–19:00Later Phase (TBC by client): 24/7 rotative...