Training Manager Italy

PositionTAG Heuer: the Swiss Avant-Garde watchmaker since ****.Avant-garde is our culture and philosophy.Our unique heritage is built on a disruptive mindset, an innovative approach and a cool and free-minded spirit to think ahead and establish records.The TAG Heuer watches and chronographs are an authentic concentration of innovation, design and engineering for bold, self-confident people who are connected to the future.TRAINING MANAGER (M/W)An exciting opportunity within a dynamic and fast-growing business awaits the right candidate.This is a busy but friendly environment that will suit an organized person with a great balance of having an eye for detail and high-level view and paired with plenty of team spirit.Job responsibilitiesResponsibilities:Reporting directly to the Retail Manager, the Training Manager is responsible for:Adapt and animate TAG Heuer training programs across Italy, acting as a business partner with the Sales and Marketing teamsAlongside HQ Training team, develop and co-build training and coaching programs using the appropriate tools (client experience, sales techniques, product & know-how training, history and Maison DNA)Build a Retail training path to support the direct distribution and guide the development of the sales associatesSet-up a dedicated coaching program Boutique and POSSupport top management on training needs, linked to business prioritiesBuild with the Wholesale team a dedicated training strategy for distributors (animation and training for key partners), linked to business priorities to develop the sell-outPilot Mystery Shopping waves in liaison with the sales teams: develop Retail excellence (sales ceremony, client experience, CRM activity, etc.) alongside the store managersFollow-up and reporting of the training activities (ROI, e-learning tool) with an emphasis on continuous improvementProfileYour profile:You have a Bachelor's degree and above with min. 5 years of experience (sales, boutique supervision, training)You also have min. 3 years of retail specific training experience and ideally 2 years of project management experience (organized and details oriented)You are fluent in Italian and EnglishYou have a global vision & understanding of the retail networkYou have a proven ability to adeptly prioritize, organize and manage multiple projectsYou can work well with others as well as independently with minimal supervisionYou have an expertise with the entire Microsoft Office SuiteYou have outstanding written, verbal communication and presentation skillsYou are able to travel 70% or your work timeYou have a good sense of humor, charismatic, enthusiasticTAG HeuerMAISON****, Saint-Imier at the very heart of the birthplace of watchmaking.A young ambitious watchmaker decides to found his own brand.His name: Edouard Heuer.At just 20 years old, he was to revolutionize the watchmaking industry by breaking away from the established rules.Ever since that time, TAG Heuer's vocation has been to push back the boundaries and defy convention to invent incredible watches and chronographs of extreme precision.The invention of the oscillating pinion in **** exemplified this spirit, streamlining the chronograph's design and enhancing its responsiveness—a principle that underpins our engineering philosophy even today.Then came the **** Mikrograph, the first stopwatch accurate to *****th of a second, cementing TAG Heuer's reputation as the precision timekeeper in competitive sports.Indeed, the world of TAG Heuer is intimately linked to motor racing and the division of time into infinitely small units, but its aura extends well beyond this arena.Capturing TAG Heuer's ethos, our prominent partnerships and brand ambassadors express the brand's passion for action and high performance.These include the Oracle Red Bull Racing Formula 1 Team, the TAG Heuer Porsche Formula E Team, the Formula 1 Monaco Grand Prix and Monaco Grand Prix Historique, the World Endurance Championships and the Indianapolis 500.As for TAG Heuer ambassadors, they all share the ability to stand up to pressure, constantly pushing their limits.This illustrious group includes motorsport legends Ayrton Senna and Steve McQueen, Hollywood icons Ryan Gosling, Patrick Dempsey, Alexandra Daddario, and Wi Ha Jun, and tennis stars Naomi Osaka, Felix Auger-Aliassime and Petra Kvitovà.The brand's spirit of adventure is further represented by big wave surfers Kai Lenny and Maya Gabeira, alongside rising athletes such as Sydney McLaughlin-Levrone, Fred Kerley, Summer McIntosh, and Sky Brown.#J-*****-Ljbffr