Customer Success Manager
2 settimane fa
Must be based in ItalyMust speak Italian, Spanish and English - native level*Please send your resume in EnglishAccelerate Your Career in CybersecurityAs a leader in Automated Security Validation, we help businesses around the world safely emulate real-world attacks to uncover their vulnerabilities. At Pentera, you will be at the forefront of cybersecurity innovation, working on advanced tools that challenge organizations' defenses and push the limits of security testing.With over 400 team members and 1,100+ customers in more than 50 countries, Pentera is a growing company supported by top investors like Insight Partners, K1, and The Blackstone Group.If you are looking to grow your skills, make a difference, and be part of an innovative team, Pentera is the place for you.About the role:We are looking to hire an experienced Customer Success Manager based in Italy, who will be responsible for maintaining and expanding Pentera's relationship with a portfolio of customers in the Iberia region.The ideal candidate would be experienced in Customer Success Management in the Cyber Security Industry, with a strong technical and commercial orientation and the ability to custom-tailor solutions for a variety of scenarios.Passionate about delivering a great customer experience and well versed in handling complex customer needs.A positive and energetic person with the hunger to grow business and make an impact at an organization set on becoming the number one player in the Security Risk Validation space.Roles and Responsibilities:Operate as the lead point of contact for all matters specific to your accountsRepresent the company at customer accounts and voice customers' needs internally ensuring customer expectations are metEstablish productive and close relationships with key stakeholders at customer accounts, maintaining regular meetings (both onsite and remote) with customersForecast and track key account metricsSeek growth & sales opportunities within the portfolio of accountsTake ownership of commercial activities with all assigned accountsDevelop technical understanding with Pentera's productMaintain close collaboration with our Sales team as a supporting role, facilitating opportunities while keeping our clients highly engagedClearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholdersManage ad-hoc queries from customer accountsMaintain all information about customer activity within the CRM platformTravel to on-site business review meetings with targeted customer accountsRequirements:5+ years of previous experience as a Customer Success Manager, part of a global organization, managing global accountsExperience in a Cyber Security company, preferably a startupExperience in managing RenewalsDemonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-levelStrong technical, analytical and problem-solving skillsProven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detailMotivation, proactiveness, ability to work independently and as a part of a teamSpanish and English : Fluent
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Customer Success Manager
1 settimana fa
Lazio, Italia Pentera A tempo pienoMust be based in ItalyMust speak Italian, Spanish and English - native level*Please send your resume in EnglishAccelerate Your Career in CybersecurityAs a leader in Automated Security Validation, we help businesses around the world safely emulate real-world attacks to uncover their vulnerabilities. At Pentera, you will be at the forefront of cybersecurity...
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Customer Success Manager
2 settimane fa
Lazio, Italia Pentera A tempo pienoMust be based in Italy Must speak Italian, Spanish and English - native level*Please send your resume in EnglishAccelerate Your Career in CybersecurityAs a leader in Automated Security Validation, we help businesses around the world safely emulate real-world attacks to uncover their vulnerabilities.At Pentera, you will be at the forefront of cybersecurity...
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Graduate Customer Success Manager
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Lazio, Italia Canonical A tempo pienoJoin to apply for the Graduate Customer Success Manager role at CanonicalJoin to apply for the Graduate Customer Success Manager role at CanonicalThe role of a Customer Success Manager at CanonicalCustomer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services...
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Customer Success Manager
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Lazio, Italia Relex Solutions A tempo pienoRELEX Solutions creates cutting-edge supply chain and retail planning software.Within our platforms, we have the power and potential to increase adaptability, efficiency and sustainability in the consumergoods and retail value chain.Our impact is tangible; from sustainability and eliminating waste to delighting customers and delivering great tailored tech...
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Customer Success Executive
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Lazio, Italia Plateform A tempo pienoPlateform cerca un Customer Success Manager Junior per il mercato italiano (remoto)Abbiamo tante opportunità e non vogliamo che ci sfuggano, quindi cerchiamo una/un " Customer Success Manager Junior " che supporti il nostro percorso di crescita.Siamo Plateform: supportiamo i ristoratori nel gestire al meglio le prenotazioni e il marketing dei propri locali...
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Italy Customer Success Manager – Cybersecurity
3 giorni fa
Lazio, Italia Xm Cyber A tempo pienoA leading hybrid cloud security company is seeking a Customer Success Manager to drive customer success and operational value from their solutions.This remote role requires 7-10 years of experience in Customer Success in SaaS, ideally in cybersecurity.The candidate will foster relationships with senior-level executives, simplify technical details, and manage...
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Customer Success Manager, Senior Manager
36 minuti fa
Lazio, Italia Salesforce, Inc. A tempo pienoCustomer Success Manager, Senior Manager page is loaded## Customer Success Manager, Senior Managerremote type:Office - Flexiblelocations:Italy - Milantime type:Full timeposted on:Posted Todayjob requisition id:JR*******To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating...
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Remote Spanish/Portuguese Customer Success Manager
1 settimana fa
Lazio, Italia Learnworlds A tempo pienoA leading e-learning platform in Italy is looking for a Customer Success Manager to enhance customer relationships and support.Responsibilities include onboarding clients, engaging post-implementation, and resolving issues to enhance customer satisfaction.The ideal candidate will have over 2 years of experience in customer-facing roles, excellent...
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Customer Success Manager
2 giorni fa
Lazio, Italia Cyber Guru A tempo pienoCustomer Success Manager (small-medium customers)Cyber Guru, con oltre ********* di utenti attivi nelle sue piattaforme, è il fornitore leader di Cyber Security Awareness Training nell'Europa meridionale.La nostra missione è quella di dotare i dipendenti delle conoscenze e delle competenze necessarie per riconoscere e contrastare le minacce informatiche,...
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Customer Success Manager
3 giorni fa
Lazio, Italia Xm Cyber A tempo pienoXM Cyber is a leading hybrid cloud security company that's changing the way organizations approach cyber risk.XM Cyber transforms exposure management by demonstrating how attackers leverage and combine misconfigurations, vulnerabilities, identity exposures, and more, across cloud and on-prem environments to compromise critical assets.With XM Cyber, you can...
