Guest Relations Agent
14 ore fa
A Guest Relations Agent engages with our VIP Guests throughout the entire hospitality experience.From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more.What will I be doing?As a Guest Relations Agent, you will serve on the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments.A Guest Relations Agent truly influences the first impressions of our VIP Guests and, therefore, is responsible for performing the following tasks to the highest standards:* Check the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping on room allocations for VIP guests* Be responsible for special room assignments and suite occupancies* Welcome and fulfill the check-in process of VIP Guests, including serving as an escort to the Executive Lounge and VIP Guest room* Ensure all VIP rooms meet the highest quality standards and include all requested amenities before VIP Guest arrival* Manage the Guest Relations Desk in the hotel lobby* Serve as the main point of contact for VIP guests and ensure hotel departments are fully briefed on VIP Guest requirements* Maintain the inventory of Guest amenities* Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special eventsWhat are we looking for?Guest Relations Agent serving Hilton brands are always working on behalf of our Guests and working with other Team Members.To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:* Calm, efficient, and organized with great attention to detail* Excellent personal presentation and communication skills* A passion for delivering exceptional levels of Guest service* Ability to multi-task while maintaining a positive attitude when working with a VIP Guest* Computer literate and able to navigate through Company systems* Professional manner with an emphasis on hospitality and guest service* Guest relations experience in the hotel, leisure, and/or entertainment sectors* Proven ability to listen and respond to demanding Guest needs* Conflict resolution experience* Cash handling experienceWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value.Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day.And, our amazing Team Members are at the heart of it allby helplavoro.it
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Guest Relations Manager
1 giorno fa
venezia, Italia Hotel Domani A tempo pienoReady to elevate guest experiences and represent the highest standards of luxury hospitality? As we prepare for our imminent reopening, we are seeking a Guest Relations Manager to join our Front Office Team. San Clemente Palace Venice – Awarded “Best Hotel in Venice” and ranked among the Top 20 Hotels in the World by Condé Nast Traveller (2025) , this...
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Luxury Guest Relations Manager
15 minuti fa
Venezia, Italia San Clemente Palace Venice A tempo pienoA prestigious luxury resort in Venice seeks a Guest Relation Manager to lead the guest relations team and ensure exceptional service for all guests. Responsibilities include managing VIP relations, personalizing guest experiences, and collaborating with various departments to maintain high standards of hospitality. The ideal candidate will possess strong...
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Guest Relations Bell Attendant
2 settimane fa
venezia, Italia Altro A tempo pienoA leading hotel chain in Venice is seeking a Bell Attendant to ensure exceptional guest service and support guest relations. This entry-level role involves collaborating with the team to enhance guest experiences and meet departmental objectives. Ideal candidates will be hands-on, possess strong communication skills, and show a commitment to hospitality...
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Guest Relations Bell Attendant
2 settimane fa
venezia, Italia Altro A tempo pienoA leading hotel chain in Venice is seeking a Bell Attendant to ensure exceptional guest service and support guest relations. This entry-level role involves collaborating with the team to enhance guest experiences and meet departmental objectives. Ideal candidates will be hands-on, possess strong communication skills, and show a commitment to hospitality...
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Guest Relations Manager
1 settimana fa
venezia, Italia San Clemente Palace Venice A tempo pienoGUEST RELATION MANAGERSan Clemente Palace Venice – majestic resort immerses guests in a 900-year-old historic building, rich in charm and Renaissance tradition. It features a collection of beautifully restored monastic structures, a 12th-century chapel, and nearly 6 hectares of ancient gardens offering breathtaking views of the city, along with 196...
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Guest Relations Manager
4 settimane fa
Venezia, Italia San Clemente Palace Venice A tempo pienoGUEST RELATION MANAGER San Clemente Palace Venice – This majestic resort immerses guests in a 900-year-old historic building, rich in charm and Renaissance tradition. It features a collection of beautifully restored monastic structures, a 12th-century chapel, and nearly 6 hectares of ancient gardens offering breathtaking views of the city, along with 196...
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Guest Relations Manager
4 settimane fa
Venezia, Italia San Clemente Palace Venice A tempo pienoGUEST RELATION MANAGER San Clemente Palace Venice – This majestic resort immerses guests in a 900-year-old historic building, rich in charm and Renaissance tradition. It features a collection of beautifully restored monastic structures, a 12th-century chapel, and nearly 6 hectares of ancient gardens offering breathtaking views of the city, along with 196...
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Guest Relations Manager
1 settimana fa
Venezia, Italia San Clemente Palace Venice A tempo pienoGUEST RELATION MANAGER San Clemente Palace Venice –www.sanclementepalace.it This majestic resort immerses guests in a 900-year-old historic building, rich in charm and Renaissance tradition. It features a collection of beautifully restored monastic structures, a 12th-century chapel, and nearly 6 hectares of ancient gardens offering breathtaking views of...
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Guest Relations Manager
4 settimane fa
Venezia, Italia San Clemente Palace Venice A tempo pienoGUEST RELATION MANAGER San Clemente Palace Venice – It features a collection of beautifully restored monastic structures, a 12th-century chapel, and nearly 6 hectares of ancient gardens offering breathtaking views of the city, along with 196 meticulously furnished rooms and suites – including the largest and most exclusive suite in Venice. Annual...
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Guest Relations Bell Attendant
1 settimana fa
Provincia di Venezia, Italia Altro A tempo pienoA leading hotel chain in Venice is seeking a Bell Attendant to ensure exceptional guest service and support guest relations. This entry-level role involves collaborating with the team to enhance guest experiences and meet departmental objectives. Ideal candidates will be hands-on, possess strong communication skills, and show a commitment to hospitality...
