Incident Manager
3 giorni fa
OverviewWe are looking for anIncident Managerwith2–3 years of experiencein IT Service Management to join our operations team.The role involves managing and coordinating the resolution of major incidents, ensuring minimal business impact and maintaining service continuity.The ideal candidate will have a solid understanding of ITIL processes, strong communication skills, and the ability to work under pressure.Key ResponsibilitiesManage and coordinatethe resolution of incidents from detection to closure.Act as theprimary point of contactfor incident escalation and communication.Ensuretimely restoration of servicesin line with SLAs and governance standards.Document incident details, timelines, and actions taken in ITSM tools.Facilitatepost-incident reviewsand contribute to root cause analysis (RCA).Collaborate with Problem Management and Change Management teams to prevent recurrence.Support continuous improvement ofincident management processes.Required Skills & Qualifications2–3 years of experience inIncident Managementor IT Service Operations.Good understanding ofITIL frameworkand service management principles.Strong communication and stakeholder management skills.Ability to work effectively under pressure and manage multiple priorities.Experience withITSM tools(e.g., ServiceNow, Remedy).Preferred QualificationsITIL v4 Foundation Certification.Exposure to major incident handling in enterprise environments.Soft SkillsAnalytical and problem-solving mindset.Ability to remain calm and decisive during critical situations.Team-oriented with strong collaboration skills.#J-*****-Ljbffr
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Incident Manager
2 giorni fa
Lazio, Italia Idpp A tempo pienoRole Overview:We are looking for an Incident Manager with 2–3 years of experience in IT Service Management to join our operations team. The role involves managing and coordinating the resolution of major incidents, ensuring minimal business impact and maintaining service continuity. The ideal candidate will have a solid understanding of ITIL processes,...
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Remote Incident Manager — Itsm
7 giorni fa
Lazio, Italia Herzum A tempo pienoAn IT consulting company is seeking a skilled Incident Manager to join their team.The role involves managing and coordinating incident resolution while ensuring minimal business impact and service continuity.The ideal candidate should possess 2–3 years of experience, with a solid understanding of ITIL processes and strong communication skills.This position...
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Incident Manager
3 giorni fa
Lazio, Italia Idpp A tempo pienoA leading IT services company is seeking an Incident Manager to join its operations team in Rome, Italy.The successful candidate will manage and coordinate the resolution of major incidents, ensuring minimal business impact.Candidates should have 2-3 years of experience in IT Service Management, solid understanding of ITIL processes, and strong communication...
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Cyber Incident Responder
2 giorni fa
Lazio, Italia S2E | Business Technology Consultants A tempo pienoS2E è un'azienda italiana di consulenza in ambito Business Technology, all'avanguardia nell'innovazione tecnologica nei settori Fintech, Insurtech e Cybertech. Con oltre 400 collaboratori, sede principale a Milano e uffici a Roma, Lecce, Lussemburgo, riprogetta, personalizza e sviluppa soluzioni digitali per il business delle imprese che operano in...
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Cyber Incident Responder
2 giorni fa
Lazio, Italia S2E | Business Technology Consultants A tempo pienoS2E è un'azienda italiana di consulenza in ambito Business Technology, all'avanguardia nell'innovazione tecnologica nei settori Fintech, Insurtech e Cybertech.Con oltre 400 collaboratori, sede principale a Milano e uffici a Roma, Lecce, Lussemburgo, riprogetta, personalizza e sviluppa soluzioni digitali per il business delle imprese che operano in...
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Cyber Security Manager — Global Strategy
2 giorni fa
Lazio, Italia Villa & Partners Human Capital Solutions A tempo pienoPer primaria azienda internazionale basata nella provincia di Treviso siamo alla ricerca di un/una: Cyber Security Manager, la figura definisce, implementa e migliora la strategia di cybersecurity a livello aziendale.La funzione copre la gestione del rischio cyber, la conformità normativa, la risposta agli incidenti a livello globale, l'intero stack di...
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Remote Sap Incident
6 giorni fa
Lazio, Italia H-E Parts A tempo pienoA global technology company is seeking an SAP Service Delivery Manager to lead incident management processes while ensuring adherence to service level agreements.This remote position demands a Bachelor's or Master's degree along with at least 8 years of relevant experience.Candidates should have strong communication skills, a problem-solving mindset, and a...
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Incident Commander
2 giorni fa
Provincia di Latina, Lazio, Italia Mambu A tempo pienoWho we are: At Mambu, we believe that banking and financial services can change the world for the better. We also know that inflexible systems are slowing innovation and limiting impact. We’re on a mission to change that, to make banking work better for everyone. Join us as we bring banking and financial services technology into the digital-first world....
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Junior It Operations
6 giorni fa
Lazio, Italia Bip A tempo pienoOverviewQuale sarà la tua sfida?Sarai parte attiva della crescita della nostra practice Financial Services, siamo in grado di anticipare le continue evoluzioni del mondo Fintech, mettendo a disposizione le nostre competenze alle principali banche, assicurazioni e Payment Service Providers presenti sul mercato.Supportiamo i servizi finanziari nel...
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Junior It Operations
6 giorni fa
Lazio, Italia Bip A tempo pienoOverviewQuale sarà la tua sfida?Sarai parte attiva della crescita della nostra practice Financial Services, siamo in grado di anticipare le continue evoluzioni del mondo Fintech, mettendo a disposizione le nostre competenze alle principali banche, assicurazioni e Payment Service Providers presenti sul mercato.Supportiamo i servizi finanziari nel...
