Lavori attuali relativi a Customer Success Manager Emea - Bardi - Siemens Digital Industries Software
-
Bardi, Italia Siemens Ag A tempo pienoA leading global technology company is seeking a Customer Success Team Leader to manage a team across the EMEA region. The successful candidate will guide Customer Success Managers, ensuring strong strategic relationships with clients. The ideal applicant should have experience in B2B SaaS, strong leadership skills, and the ability to drive customer adoption...
-
Bardi, Italia Siemens Ag A tempo pienoOverview A leading global technology company is seeking a Customer Success Team Leader in Milan, Italy. Responsibilities Guide Customer Success Managers across the EMEA region and manage strategic customer relationships. Qualifications Experience in B2B SaaS. Strong leadership skills. Ability to drive adoption and retention. Location Via Milano, Lombardy,...
-
Customer Success Manager
1 settimana fa
Bardi, Italia Elmec Informatica A tempo pienoSiamo un'azienda italiana al 100%e ci occupiamo d'informatica da oltre50 anni.Lo facciamo grazie a900 personedi cui 650 tecnici specializzati che operano ogni giorno dal nostro Campus Tecnologico di Brunello (VA).Sviluppiamo nuove soluzioni in diversi settori e offriamo servizi dedicati all'infrastruttura e agli utenti: Hybrid Cloud, Workplace e Cyber...
-
Customer Success Manager
1 settimana fa
bardi, Italia Pentera A tempo pienoMust speak Italian, Spanish and English - native levelPlease send your resume in EnglishAs a leader in Automated Security Validation, we help businesses around the world safely emulate real-world attacks to uncover their vulnerabilities. At Pentera, you will be at the forefront of cybersecurity innovation, working on advanced tools that challenge...
-
Customer Success Manager
1 settimana fa
Bardi, Italia Pentera A tempo pienoMust speak Italian, Spanish and English - native levelPlease send your resume in EnglishAs a leader in Automated Security Validation, we help businesses around the world safely emulate real-world attacks to uncover their vulnerabilities. At Pentera, you will be at the forefront of cybersecurity innovation, working on advanced tools that challenge...
-
Jr. Customer Success Manager
2 giorni fa
bardi, Italia Flottando A tempo pienoOverviewJr. Customer Success Manager (B2B SaaS) Flottando•Como (CO), ITALYDescrizione dell’offerta di lavoroAbout the roleWe're growing fast and looking for a motivated, curious person who wants to learn, contribute, and grow with us.As a Junior Customer Success Manager at Flottando, you'll work closely with our Customer Success Lead to support...
-
Jr. Customer Success Manager
3 giorni fa
Bardi, Italia Flottando A tempo pienoOverview Jr. Customer Success Manager (B2B SaaS) Flottando•Como (CO), ITALY Descrizione dell’offerta di lavoro About the role We're growing fast and looking for a motivated, curious person who wants to learn, contribute, and grow with us. As a Junior Customer Success Manager at Flottando, you'll work closely with our Customer Success Lead to support...
-
Growth-Driven Program Manager, Customer Success
2 giorni fa
Bardi, Italia Amazon A tempo pienoA leading technology company is seeking a Program Manager for Customer Growth, focusing on customer success and operational support for Just Walk Out services. The ideal candidate will drive strategy, develop metrics, and enhance customer satisfaction. This role demands creativity and the ability to manage multiple projects in a fast-paced environment. The...
-
Customer Success Manager
1 settimana fa
Bardi, Italia Docebo A tempo pienoOverview Artificial Intelligence. Actual Impact. At Docebo, AI isn’t just a buzzword – it’s how we help teams move faster, perform better, and focus on the work that actually matters. Our learning platform is built with smart, time‑saving tools that personalize training, cut the busywork, and make learning feel like less of a chore (and more of a...
-
Customer Success Manager – Software Di Liquidità
2 giorni fa
bardi, Italia Afol Milano -Agenzia Per La Formazione, L'Orientamento E Il Lavoro A tempo pienoCustomer Success Manager – Software di Liquidità (Milano)Sii tra i primi a mandare la candidatura.Un'agenzia per la formazione e l'orientamento cerca una risorsa per gestire il supporto clienti in un'azienda leader nello sviluppo software.La figura sarà responsabile di assistere i clienti nelle fasi post‑vendita e di implementazione del software.È...
Customer Success Manager Emea
17 ore fa
OverviewSiemens Digital Industries Software - Transform the everyday. Let's make the difference togetherSiemens Digital Industries Software (DISW) is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software. We offer a role with responsibility, independence and the possibility to contribute proactively.
We foster a teamwork culture with room for individual development. Please visitAbout the RoleWe are looking for a Customer Success Manager to work with our Enterprise SaaS customers to drive business value using our cloud platforms. You will play a crucial role in engaging with customers to help them quickly realise the value of our solutions. This role is based in Italy and you must be happy to travel to customer sites when required both in country and occasional regional travel.
Key Areas of ResponsibilityDrive customer satisfaction - Deeply understand each customer's objectives and act as a trusted advisor. Deliver above-benchmark satisfaction at key adoption milestones and through annual health checks. Ensure verified value outcomes - Make sure customers adopt our products and realize measurable business value. Challenge customers to stay focused on outcomes and avoid unnecessary complexity.
Define, drive, and demonstrate the value delivered, while identifying opportunities for continuous improvement. Accelerate time-to-value - Collaborate with sales before contract signature to shape a customer success plan. Drive product adoption and monitor usage across your portfolio. Secure expansion and renewal - Identify upsell and cross-sell opportunities by understanding your customer's business.
Work closely with sales to ensure successful renewals. Champion profitable outcomes - Promote simplicity in customer engagements, help sales achieve scale, and leverage repeatable processes and best practices. Lead cross-functional collaboration - Act as a customer advocate across Siemens. Ensure feedback loops to improve products, services, and processes.
Intervene to prevent or resolve escalations, and work collaboratively with regional and global customer success teams, account teams, and local organizations. QualificationsProven experience in Customer Success Management with a strong track record of managing strategic relationships at executive level within large enterprise organizations. Excellent verbal and written English and Italian, knowledge of any other European languages would be highly desirable. Proven customer management skills with international, large, Enterprise accounts, ideally within the industrial software sector (aerospace and defence, Automotive, Industrial manufacturing, Digital Manufacturing).
An understanding of technology and an ability to explain how technology drives business value (previous SaaS experience preferred). Ability to analyse complex situations, develop associated action plans and lead teams to achieve key objectivesCreative, resourceful, detail-oriented, and highly organisedExceptional executive-level communication, presentation and interpersonal skills. Self-starter who thrives under ambiguity in a fast-paced, deadline-oriented environmentPassion for driving business value to customers through software development and new technologyWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
Siemens – Why UsWe are Siemens. A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need.
Bring your curiosity and creativity and help us shape tomorrowWe offer a comprehensive reward package which includes a competitive basic salary, bonus scheme, generous holiday allowance, pension, and private healthcare.#J-*****-Ljbffr
