Customer Service Associate
2 settimane fa
An opportunity has arisen for a permanent 'Customer Service Associate' within the AD&M team based in Italy.The purpose of this role is to interact with customers, company sales and / or service representatives to handle a variety of pre-sales or post-sales service functions.ResponsibilitiesBe the primary interface on a day-to-day basis with direct account responsibility for accounts in ItalyCarry out contract review on orders / schedules and process in SAP systemDirect collaboration on specific customer portalsProgress / expedite orders as requestedProcess customer returnsInvestigate credit and debit requests and queries to issue credit / debit as necessaryHave regular reviews with your account base to discuss OTD, backlog, general support issuesReview, action and issue all relevant order related reportsAnswer technical queries from customer as required using intranet technical reference and be able to offer alternatives using the available recourses.Use Excel extensively to create and update pricing spreadsheetsProactively Perform Quote follow upRequirements2-3 years of Experience in a comparable industrial Customer Service environment (B2B)Bachelor in Business Administration or similar educationExcellent Italian and English Language SkillsExcellent interpersonal skillsExperience on SAP, E-commerceThe ability to communicate with customers and people at all levels of the organization.Have an organized / methodical way of working, accurate with an eye for detailThe ability to work under pressure to tight deadlinesExcellent Excel and Word skillsIdeally have a sound product knowledge of harness componentsABOUT TE CONNECTIVITYTE Connectivity is a global industrial technology leader creating a safer, sustainable, productive, and connected future.Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, renewable energy, automated factories, data centers, medical technology and more.With more than 85,000 employees, including 8,000 engineers, working alongside customers in approximately 140 countries.TE ensures that EVERY CONNECTION COUNTS.WHAT TE CONNECTIVITY OFFERSWe are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priorityCompetitive Salary PackagePerformance-Based Bonus PlansHealth and Wellness IncentivesEmployee Stock Purchase ProgramCommunity Outreach Programs / Charity EventsEmployee Resource GroupAcross our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers.In principle, the benefits offered can vary from site to site.#J-*****-Ljbffr
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Customer service specialist
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Milano, Italia Customer Services & Call Center A tempo pienoWe are looking for a Customer Service professional to ensure effective logistic and administrative management of the customers/region under his/her responsibility, providing them the level of service agreed. Act as the customer’s Single Point of Contact for every non-commercial issue. Responsibilities Manage sales orders from their reception until the...
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Customer Service Associate
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Milano, Italia TE Connectivity A tempo pienoAn opportunity has arisen for a permanent ‘Customer Service Associate’ within the AD&M team based in Italy. The purpose of this role is to interact with customers, company sales and / or service representatives to handle a variety of pre-sales or post-sales service functions. Responsibilities Be the primary interface on a day-to-day basis with direct...
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Customer Service Specialist
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Milano, Italia Customer Services & Call Center A tempo pienoWe are looking for a Customer Service professional to ensure effective logistic and administrative management of the customers/region under his/her responsibility, providing them the level of service agreed.Act as the customer's Single Point of Contact for every non-commercial issue.ResponsibilitiesManage sales orders from their reception until the product...
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Milano, Italia Amazon A tempo pienoDelivery Station Customer Service Associate, DSLJob ID: | Amazon.com Services LLCAt Amazon, our mission is to be Earth's most customer-centric company.To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver...
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Delivery Station Customer Service Associate, DSL
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milano, Italia Amazon A tempo pienoDelivery Station Customer Service Associate, DSL Job ID: | Amazon.com Services LLC At Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and...
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Delivery Station Customer Service Associate, DSL
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Milano, Italia Amazon A tempo pienoDelivery Station Customer Service Associate, DSL Job ID: 3108759 | Amazon.com Services LLC At Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we...
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Delivery Station Customer Service Associate, DSL
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Milano, Italia Amazon A tempo pienoDelivery Station Customer Service Associate, DSL Job ID: 3108759 | Amazon.com Services LLC At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill...
