Guest Relations Agent
2 settimane fa
Starhotels is an Italian private hospitality group leading in upscale, upper-upscale & luxury segments.With 30 hotels located in the heart of the most attractive Italian destinations, as well as in London, Paris, and New York, its room count exceeds *****.Join Starhotels and become part of the Front Office Team as Guest Relations Agent at our Hotel Rosa Grand n the heart of Milan.As the main contact between hotel and guests, you'll guide them to have a fantastic stay with a perfect service experience.Your responsibilities include:- Being the key point of contact for our guests, efficiently responding to Guest inquiries and providing information and assistance.- Welcoming every guest with authentic and genuine hospitality, setting the tone for their stay.- Handling check-in, check-out activities as well as other related tasks.- Efficiently managing guest messages and requests.- Staying updated about hotel services, guest needs, and special events.- Managing the VIP interactions, assuring prompt and effective service delivery and follow up.- Ensuring lobby and Front Desk standards and safety compliance.- Adhering to policies and procedures when working front of house equipment and property management systems.Exceed expectations revealing:- A unique personality and a true passion for hospitality.- Familiarity with Opera PMS for efficient operations.- Excellent communication skills.- Ability to anticipate and resolve challenges and complaint resolution finesse.- A commitment to delivering a high level of customer service.- Impeccable grooming standards.- Versatility in handling various work scenarios.- Enthusiasm when being assigned to both individual and team-oriented tasks.- Mastery of the local area, enhancing guest experiences.- Hotel products and services prowess.Embrace global diversity by speaking:- Italian – fluently- English – fluently- Additional languages are a plus.Unlock a world of benefits including:- Stylish uniforms with complimentary laundering.- Exclusive discounted stays within the group.- Discounts with our partners.- Ticket Restaurants for delightful dining.Embrace growth with:- Exceptional career advancement opportunities through our Performance Management Program.- An attractive compensation package based on your experience.- The chance to be a part of an ambitious, caring organization.At Starhotels, our commitment to equality and inclusion expresses our desire to create a work environment that recognises and appreciates the uniqueness of each person and promotes diversity in all its nuances.This position is open to candidates of all backgrounds, regardless of ethnicity, gender, sexual orientation or disability.Join us to shape your outstanding careerSend in your application and let's create exceptional memories together.
-
Guest Relations Agent Hotel
5 giorni fa
Milano, Italia Lavoropiu Spa A tempo pienoLavoropiù, divisione Horeca, è alla ricerca di un/una **Guest Relations Agent appassionato/a dell’ospitalità e orientato/a al cliente per entrare a far parte di un hotel 4 stelle situato a Milano.** **Mansioni**: - **Accogliere e assistere gli ospiti durante tutto il loro soggiorno, garantendo un'esperienza memorabile e personalizzata**: - **Gestire...
-
Guest Relations Agent
5 giorni fa
Milano, Lombardia, Italia Minor Hotels A tempo pienoUnisciti a Tivoli Hotels & Resorts, un marchio unico ed eclettico che abbraccia spiagge idilliache, località cosmopolite e destinazioni di lusso. Immergiti nella filosofia di Tivoli e nella sua lunga tradizione, che si distingue sia nei mercati maturi che in quelli emergenti, dalle iconiche destinazioni europee al Medio Oriente, dal Brasile alla Grande...
-
Guest Relations Agent
2 settimane fa
Milano, Lombardia, Italia Four Seasons Hotel Milano A tempo pienoAbout Four SeasonsFour Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...
-
Guest Relations Agent
2 settimane fa
Milano, Lombardia, Italia Four Seasons Hotels and Resorts A tempo pienoAbout Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...
-
Guest Relations Agent
1 settimana fa
Milano, Italia Meliá Hotels International A tempo pieno_“The world is yours with Meliá”_ Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the most...
-
Guest Relations
1 settimana fa
Milano, Italia Room Mate Hotels A tempo pieno**Benvenuto a Room Mate Hotels!** Entra nel cuore pulsante di Milano con noi! Il nostro hotel è alla ricerca di un nuovo **Roomie** per completare un team pieno di energia, entusiasmo e voglia di creare esperienze indimenticabili per i nostri ospiti. Vuoi unirti a questa avventura? **Di cosa abbiamo bisogno?** Stiamo cercando un/a **Guest Relations** che...
-
Guest Relations Agent
1 settimana fa
Milano, Italia Starhotels A tempo pienoStarhotels, a private Italian hotel company operating in the upscale and upper scale & luxury sectors, is a market leader in the hospitality industry. The Group vaunts 30 hotels located in the heart of the top Italian destinations, London, Paris and New York, with more than 4,200 rooms.Join Starhotels and become part of the Front Office Team as Guest...
-
Guest Relations Agent
4 settimane fa
Milano, Italia STARHOTELS A tempo pienoStarhotels, a private Italian hotel company operating in the upscale and upper scale & luxury sectors, is a market leader in the hospitality industry. The Group vaunts 30 hotels located in the heart of the top Italian destinations, London, Paris and New York, with more than 4,200 rooms. Join Starhotels and become part of the Front Office Team as Guest...
-
Guest Relations Agent
3 settimane fa
Milano, Italia STARHOTELS A tempo pienoStarhotels is an Italian private hospitality group leading in upscale, upper-upscale & luxury segments. With 30 hotels located in the heart of the most attractive Italian destinations, as well as in London, Paris, and New York, its room count exceeds 4.200. Join Starhotels and become part of the Front Office Team as Guest Relations Agent at our Hotel Rosa...
-
Guest Relations Manager
1 giorno fa
Milano, Italia SALVA TU ALMA SRL A tempo pienoSiamo in continua ricerca di talenti ispirati e ambiziosi, dotati di competenza, dinamismo e capacità comunicative e in questo momento siamo alla ricerca di personale nel ruolo di Guest Relations Manager per il nostro ristorante PACIFICO di Milano. PACIFICO è un format di alta ristorazione che abbina l’offerta culinaria peruviana nikkei ad...
